Hotel Hot spring Siem Reap

We stayed at 4 hotels in Siem Reap on this trip and we both agree this was the best. The room was large with oversized soft bed and strong ac. Words just can’t describe the pool…biggest we have seen in our lives. It’s so relaxing to just swim around the whole thing. Breakfast was our best at this hotel as well. 100% loved it and would return.

I recently stayed in Riversoul with my family and we loved their service. The people are very tidy and organised and respecting. All the people whom we met in the hotel were super cordial. If you are vegan/vegetarian or do not eat pork/beef then do mention it to them and they will ensure it isnt brought to you. We also availed special spa services for our parents and I personally took a facial. It was super relaxing. They also have tuk tuk and car services for all the tourists that you can take advantage of. They even have a swimming pool which was our relaxation spot. I also loved the minimalist theme they had as decor. You will not be allowed to eat in the room but they provide you with plates to eat inside the room or in the restaurant. I would for sure recommend this amazing stay at Siam Reap.

Great Hotel with free breakfast and huge rooms. All in all a very nice property. Very responsive service. Getting to any tourist spots is zero issue as they can either coordinate the tour for you, or if you want to go it solo there is usually one to three Tuk Tuks parked outside. (I use the Grab App essentially Uber and Uber Eats in one app) Pub street is a nice short walk away if you don’t mind the heat. There is a business across the street that does laundry and they are a beautiful family. Sweet people. They return your laundry folded and wrapped in plastic for you. Great experience in general and I will stay here again.

Close to the airport, the chartered driver said it was a five-star hotel, the place where the checkin was antique, the hotel was Cambodian-style, the room furniture was wooden, there was a large balcony, the room was reasonably sized, the bedding was very good, comfortable The water in the shower room is slow and easily leaks out. The lobby restaurant, swimming pool and spa area are all Cambodian style, suitable for leisurely enjoyment of vacations. It is not necessary to travel without a car, and it is a little far from the attractions.

Friendly service staff. Joined the Masterchef cooking class offered by the hotel and enjoyed ourselves a lot. Chef speaks reasonably good English and they helped to make many nice photos throughout the class. Room was comfortable and spacious. If I have to pick on something, they probably need to change the in room hairdryer.

The hotel is quite big, the breakfast is plentiful, and the swimming pool is good. The room is a bit old

The hotel is very well maintained. It is well maintained. The front office staff is very enthusiastic and the waiters will greet you proactively. The breakfast variety is a bit limited. The juice is not freshly squeezed, but tastes like cheap sugar water, which is a minus point. But the fruits are good. There are more European and American tourists, and fewer Chinese. The swimming pool feels great, like a resort hotel. I stayed three times in 2016, 2019, and 2024. I will come again.

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.