Hotel Family Friendly Siem Reap

I travelled to Siem Reap alone and as a solo female traveller, I cannot stress enough how safe and wonderful my experience was staying at this hotel. Here's some info to consider if you decide to stay here: 1. Service: The best ever! Although, I would say this for absolutely every local I met, such beautiful people. Mr. Key and team certainly deserve 5 stars, very attentive, polite, friendly and hands-on...you made my stay worth every penny. Thank you for your kind hospitality 🙏🏻 2. Facilities: The hotel is beautiful and elegant and has such a peaceful energy as you walk in. The room I stayed in was incredible, squeaky clean, tidy, spacious, harmonious and the bed/pillows felt like a cloud after a long day, it has a mini bar and I don't think I've ever cared much about the robes...but I gotta say, the softest robes ever! Not to mention that I do appreciate that the bed linen, towels and robe smell good and clean. The pool is very clean and surrounded by a well kept garden. There's a gym and the spa service is not to be missed, the masseuse is very skilled, strong yet gentle, I came out of the session feeling refreshed and my skin was so silky, do get the scrub! 3. Breakfast: There's a little cozy restaurant that offers a variety of food. Breakfast is buffet style with a delicious western and local menu to choose from. They also prepare fresh omelettes, yum. The staff in the restaurant are very courteous and friendly, I personally enjoyed talking to Sa and Sokhim. 4. Location/transportation: The hotel is located at about 10mins from the city centre and places of interest like Pub Street and the Markets, and about 20mins from Angkor Wat. They offer free tuk tuk rides and can arrange airport transportation from/to the airport. My only complaint is that I didn't stay long enough...but that's on me 😁 Oh and because the atmosphere of the hotel is all natural, do expect to see some friendly lizards and other garden pets while walking around the facilities🦎 So, be careful not to hurt them. This is now my go-to place to stay in Siem Reap!

Room is spacious and quiet. Great location with easy access to town and Angkor Wat/other places. Service people are very gentle and offer assistance /information very helpful for travel and tour. Will definitely recommend family members and friends to come.

It was my first time staying at The Royal Family Suite by Memoire Palace Resort and Spa and I loved it! I stayed at the Grand Pool Suite, it was luxurious and spacious. 10/10 would recommend. Love the view, room, pool & buffet! Definitely staying there again in the future.

Quiet in the noisy, good service, and overall satisfaction. The room details are very good, and the decoration design is almost a bit relative to the price/performance ratio.

We had a great time at the FCC. The open plan layout really feels like you are in the forest despite being next to the river in town and a short walk from the action of pub street. Rooms are well appointed, and staff are extremely welcoming with great English. The breakfasts are also fantastic - make sure to try some of the Asian options which are extra special. Double spa prices before using, maybe some confusion over inclusion of tax etc.

Everything is super good! Hotel is well decorated in typical angkor style. clean and beautiful. The room was cleaned every day, free amenities and water were supplied on the daily basis. Staff is helpful and polite with good attitude. Buffet breakfast is OK. Restaurant offering dishes in hotel was also good. Honestly, we were impressed very much. Very good experience of staying in Cambodia with this hotel.

Highly recommended hotel 👍🏻 We planned to stay in Siem Reap for 3 nights. Normally we always stay in different hotels to see which we like the most. So we booked only 1 night here. But after we checked we decided to stay 2 more nights here😊 The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! And the cocktails was so great with a beautiful pool. The staff were attentive and went out of their way to ensure that we were comfortable.

The hotel has beautiful premises inside and outside. It's very clean, and the staff is exceptional. We enjoyed the breakfast very much and especially the noodle soup station where they make everything to your liking; also a variety of delicious bread. It's a good location, about 16 -18 minutes walk to the Pub street or you can take a tuk tuk as there are plenty of them. We preferred walking. We had dinner one night and lunch in the hotel's restaurant and the food was tasty. On arrival we asked to change our room to the one overlooking the garden and pool as the view in the front of the building overlooking the road wasn't that great. We had of course to pay the difference but it was much nicer. It's a shame that the hotel wasn't very full during our stay. We enjoyed staying 4 nights there and definitely would recommend this hotel.

4-Star Luxury Hotel for the Backpacker Price of $40/night! The first thing you notice about Sokha Palace Siem Reap Hotel is just how pretty it is! The architect, painters, decorators and maintenance staff did a fabulous job (see my photos). The second thing you notice is how delicious the huge buffet is – including free espresso drinks. Third, you notice that the rooms are not only nice but that everything works well (aircon, hot water showers, refrigerator, wifi, and cable TV with news channels from a half dozen countries like CNN). Fourth, it is in a quiet location less than 15 minutes from Angkor Wat, and only a $2 tuktuk ride to Pub Street or anywhere else in Siem Reap. But then you notice the best part: the outstanding hotel staff. For example, the Front Desk Manager Phyrun personally helped me when I could not make my room keycard work, and even brought me a bucket of ice. Originally I booked five nights during Chinese New Year with Trip.com discounts for $39/night, but he gave me a free upgrade from a garden view double with king bed to a pool view room. I liked it so much I wanted to extend, but the best I could find online was $41/night garden view, $51 for pool view. I asked Phyrun if I could get the upgrade again if I bought the $41 online, and he said no – but he smiled and said he would give it to me for $40/night the Khmer rate instead (normally $50 for barangs like me)! The restaurant had other examples of great staff. Some days the restaurant is overflowing with several hundred guests, other days only a few dozen. Yet they maintain the quality and personal touch from the egg and soup station, to the bountiful buffet, to the waiters and waitresses that clear the tables. The Restaurant Manager Somedy and his Assistant Manager Chhaiya keep it all flowing smoothly. Even on the busiest day, waitress Chanthla took the time to show my Khmer friend’s elderly stepmom the way they fold the napkins. Today the espresso machine was not working for a while, so Chhaiya offered to have a waiter drive over to the sister hotel to bring me lattes. I repeatedly declined, but was very impressed by the excellent customer service attitude. So the real beauty of this French chateau style hotel is its employees, including very efficient housekeeping and grounds staff. I checked out the “5-Star” Sokha Resort on the other side of its convention center, but did not like it half as much (especially for 70% more per night). Normally I would be afraid to write a review of a hotel that I like so much, but with 456 rooms I don’t have to worry about it being full. Do yourself a favor and stay here when in Siem Reap.

I really love this hotel that really delicious breakfast and room very tidy and clean and pool very big really nice hotel