The hotel management is horrible, but the staff is very kind and the hotel restaurant (Villa Verde) makes good food. Do be aware that if you book directly, you are instructed to make a bank transfer (Visa/MaterCard payment is not possible) and almost 40 EUR just dissapears in commission to their bank (they say), which is your problem, even though you can verify full payment. You are also told that 25 C in the room is the lowest possible temperature, when you claim the aircon is not working - all Albanian people, sleep with at least 28 C (we got a new room after numerous complaints). The great thing about the aircon in the rooms is that you can certainly clearly hear, that it is trying to do its best. It is like living very close to the airport. High speed internet must be redefined, since the both rooms we were in, had a maximum of 2 Mbps (measured) or none at all, which makes working impossible. Finally the rooms have no amenities, no boiler, no nothing, but a small fridge filled with chargeble food and drinks (that they charged for even though we did not take anything). Sorry - forgot the slippers in the draw. Even though breakfast is included, you want to find this meal somewhere else. But again, the staff is really trying and are very nice, which deserved a better rating, if the management culture did not completely spoil their efforts. We can not recommend staying at this hotel and there are so many better alternatives in the area. You can still choose to visit the restaurant for good food, without staying in the hotel.
Terjemahkan