Hotel Hot Springs Shirakawa

I recently had the opportunity to stay at an onsen hotel, and I must say, my experience was somewhat disappointing. While the hotel had many appealing features, several aspects fell short of expectations. Firstly, the hotel's policy requiring guests to walk barefoot or in socks was problematic due to the cleanliness of the floors. The surfaces did not seem well-maintained, which detracted from the overall experience. I was particularly let down by the private bath. The two only available tubs was filled with bleach, which was concerning and not suitable for relaxation. Additionally, there were no shower facilities provided for rinsing off before or after soaking in the onsen. This made the experience less enjoyable, as I couldn't clean myself immediately before or after enjoying the hot springs. Furthermore, the reservation system for the private baths was poorly organized. There was no clear queue, leading to confusion and frustration among guests who were waiting their turn. Overall, the taste of dinner and breakfast was average, but the environment and service was quite good. Although the hotel offered many attractions and amenities, the execution left much to be desired. Overall, my stay was a case of having high expectations that were not met. I hope the hotel can improve these aspects in the future to provide a better experience for its guests.

I made a temporary arrangement to go there a week before departure. Seeing that this accommodation experience was very different from ordinary hotels, I decided to take a gamble. I am really grateful for my choice! Take the Kono Bus and get off at Shirakawa-go (Ogimachi). Ask the staff at the tourist guide office to call the hotel and someone will drive to pick you up. It is very convenient and safe. The entire building space is high, the environment is comfortable and there are open window views. The scenery is very beautiful both indoors and outdoors. The service is good and there are few tourists. Bathing in the hot springs, walking in the nearby snow and playing in the snow feel like a private area. Most of the meals are locally produced and homemade, and the French dinner is very exquisite and delicious😋 Next time I want to come back in autumn and join a hiking group led by a local tour guide!

This hotel has a good location and good service. It provides dinner, rich dinner and good breakfast. It is 10 kilometers away from Shirakawa Township and is suitable for car hire. It's very convenient to drive to all the attractions in 15 minutes

The hotel is near bus station. Hotel onsen is nice. Dinner is pretty good, but breakfast is mostly pickled vegetables and rice, which is very average. Biggest downside is no private bathroom. The whole hotel, only the biggest room has the  private bathroom, other smaller rooms have no private bathroom. I woke up at 4 am and had to go to bathroom on the first floor, which felt pretty creepy. Anyway, if you have kids or old people who need to pee often, I won’t recommend it. And no elevator in hotel either. Good luck carry suitcase upstairs .