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Ulasan terverifikasi
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(619)
Positive reviews(553)
Reviews with photos/video(112)
Classy environment(113)
Close to scenic area(87)
Convenient parking(32)
Great swimming pool(24)
Shower difficult to use(19)
Tasty food(19)
Garden view(8)
Delicious buffet(5)
Negative reviews(66)
Michael
Sunshine Room - Garden-View (2 Beds)
Menginap di Des 2024
Solo travelers
19 ulasan
5.0/5
Outstanding
Diposting pada 22 Jan 2025
For foreign tourists who want to visit the Karst Stone scenic areas, ie Stone Forest, the hotel is just a short walk down the road. Breakfast is buffet style and good. Meals can also be purchased. Locationwise necessitates the use of a vehicle to get to the hotel.
Trip.com needs to update the hotel's name on its site.
The Hotel's name is not Shilinxuan Holiday Inn. The name or names on the signage is Sloane Place and Holiday Inn Bosheng Shilin.
Tanggapan dari Properti: [Next to Shilin Scenic Area] [Warm and comfortable room] Dear distinguished guest, thank you very much for choosing Shilin Bosheng Holiday Hotel and sharing your stay experience with us. The hotel is equipped with high-end facilities, including garden, swimming pool, restaurant, etc., which is very suitable for vacation and leisure. No matter when, we sincerely look forward to your visit again~ I wish you all the best and happiness for your family!
Guest User
Sunshine Room - Garden-View (2 Beds)
Menginap di Jul 2024
Family
3 ulasan
2.7/5
Diposting pada 12 Sep 2024
The hotel is a bit in the middle of nowhere. It used to be next to the stone forest, but they moved the entrance, so you have to take a taxi and then the shuttle inside to park to get to the beginning of the park, (next to the hotel but other side of the fence). On your way out of the stone forest you can ask to take the employee exit and walk back to the hotel.
The rooms are nice and spacious. The pool was dirty, but still nice. When we wanted to cool down in the pool after the stone forest, it was closed for cleaning, and not just for a few hours, but for a few days!! That is not wat we were used to when in comes to hotel pools...
The breakfast is very Chinese. So no black coffee or international dishes.
For dinner it is 1.2 km walk to the Yi minority compensation tourist village, there a some ok options and a nice town square with stalls.
Tanggapan dari Properti: Thank you for taking the time to share your feedback. We apologize for the inconvenience caused. Regarding the location, we understand your concern. We will try to provide better transportation guidance in the future to make it more convenient for guests to reach the stone forest.We are sorry about the dirty pool. We have taken note of this issue and will ensure better maintenance and cleaning in the future. As for the closure of the pool for an extended period, it was an unexpected situation and we apologize for the disappointment it caused.Regarding the breakfast, we will consider adding more international options to meet the diverse needs of our guests.We appreciate your suggestion about the distance to the tourist village for dinner. We will explore ways to provide more dining options closer to the hotel.Once again, we apologize for not meeting your expectations. We are committed to improving our services and facilities and hope to have the opportunity to welcome you back in the future to show you our improvements.
Alena
Sunshine Room - Garden-View (2 Beds)
Menginap di Feb 2024
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 12 Mar 2024
Very happy with the hotel. The staff were super friendly. The room was very clean and the service was wonderful. The location is nine minutes way from the stone forest by car.
Tanggapan dari Properti: Dear Guest,Thank you so much for taking the time to share your feedback about your stay at our hotel. we are glad that our proximity to tourist attractions, shopping, and dining options made your stay even more enjoyable.We look forward to welcoming you back in the future and continuing to provide you with an exceptional stay.
Guest User
Sunshine Room - Garden-View (Double Bed)
Menginap di Jun 2022
Solo travelers
11 ulasan
3.5/5
Diposting pada 26 Jul 2022
The room was comfortable and the AC worked great. I enjoyed the large balcony. Unfortunately the carpet had many stains on it such that I didn’t want to be barefoot in the room. The water pressure and got water were great. The stars at night from the balcony were clear as the light from the hotel didn’t block them out.
Tanggapan dari Properti: Dear guests: Hello! Thank you for your appreciation and love. We attach great importance to your proposal. Recently, we have received more carpet cleaning in batches. We look forward to your coming again!
Guest User
Sunshine Room - Garden-View (2 Beds)
Menginap di Jun 2022
Family
10 ulasan
4.7/5
Amazing
Diposting pada 1 Agt 2022
A very nice hotel. Good location, delicious food, friendly staff. You can relax in the pool. Highly recommended.
Tanggapan dari Properti: Dear guests: Hello! Every time you choose, we are honored, and we are delighted by your consistent support. Look forward to meeting you again!
CC1990
Guestroom (Double Bed)
Menginap di Jun 2022
Couples
8 ulasan
3.5/5
Diposting pada 12 Jul 2022
The hotel was more than sufficient for a stay close to the stone forest area. The room was a little old, but all in all a good stay. The staff were very helpful
Tanggapan dari Properti: Hello, distinguished guests, thank you for staying at Shilin Bosheng Holiday Hotel and being satisfied with our service, and thank you very much for your support and love. We will definitely work harder to provide you with better service, and look forward to your next visit! thank you PS. If you are satisfied with our service, the rating should be 5 points. Thank you for your attention!
Ziyideshengkai
Guestroom (2 Beds)
Menginap di Feb 2025
Other
35 ulasan
5.0/5
Outstanding
Diposting pada 4 Apr 2025
Very good! Complete facilities and good environment. It is also close to the Stone Forest Scenic Area.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【石林風景區旁】【房間温馨舒適】尊敬的客人,感謝您的讚美!我們會繼續保持優質服務,歡迎隨時回來!
MiaobukeyandeMoment
Sunshine Room - Garden-View (2 Beds)
Menginap di Jan 2025
Family
31 ulasan
4.7/5
Amazing
Diposting pada 12 Feb 2025
Garden-style hotel, suitable for vacation. Only a few hundred meters away from the back door of the scenic spot, you can buy tickets online in advance to enter the Stone Forest Scenic Area from the back door, avoiding a detour of several kilometers to the main entrance, and saving 25 yuan for the scenic area bus. The room is modern and simple, very comfortable. Breakfast has rice noodles, eggs and other foods. We stayed for another night and enjoyed the relaxing atmosphere here.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: [Next to Stone Forest Scenic Area] [The room is warm and comfortable] Dear guest, thank you for your compliment! We will continue to provide excellent service, welcome to come back anytime!
Sishimingyushan
Sunshine Room - Triple Occupancy, Garden-View
Menginap di Jan 2025
Family
10 ulasan
5.0/5
Outstanding
Diposting pada 26 Feb 2025
The hotel is OK, and the breakfast is OK. The most important thing is that it is very convenient to have breakfast. There are parking lots in front and behind. There are some things in the room. It is already very shabby, but this place is relatively small, so it may not be well maintained in this regard. I hope the hotel can make some improvements.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【石林風景區旁】【房間温馨舒適】尊敬的客人,感謝您的讚美以及建議!我們會繼續保持優質服務,歡迎隨時回來!
Guest User
Sunshine Room - Triple Occupancy, Garden-View
Menginap di Jan 2025
Family
2 ulasan
4.7/5
Amazing
Diposting pada 9 Feb 2025
Booked in advance on the platform, check-in is very convenient, the environment is standard, although a little old, but still very tidy, the bedding is very clean. The staff at the lobby reception service answered all questions and was very patient. The breakfast variety is fixed, but it looks very reassuring, and there is no problem eating.
During the period, the door card could not open the door, and the staff was very enthusiastic and solved the problem immediately. It is really reassuring to choose here for a family trip.
The location of the hotel is also good, and it is close to the surrounding Stone Forest Scenic Area and Ice and Snow Ocean World.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: [Next to Stone Forest Scenic Area] [The room is warm and comfortable] Dear guest, thank you for your compliment! We will continue to provide excellent service, welcome to come back anytime!
Guest User
Suite
Menginap di Jan 2025
Family
14 ulasan
2.5/5
Diposting pada 6 Feb 2025
Hygiene: The room is very average, the carpet is very dirty, the bathroom shower is only separated from the toilet by a small piece of glass, and there are indelible marks on the toilet seat
Facilities: I booked a suite without an elevator, which is very unfriendly to the elderly. It was fully booked and I couldn't change it
Service: I drove all the way, and this is the only hotel without waiters to help with luggage
The breakfast environment is not good, it's very messy, and no one will give you eggs if you don't ask. If you ask, you can get one per person, and you can't bring family members to get them
The only advantage is that it is relatively close to the scenic spot, but from 1/27, outsiders can no longer enter from the museum door, so you still have to drive to the scenic spot
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【石林風景區旁】【房間温馨舒適】尊敬的客人,感謝您選擇入住我們酒店並詳細反饋入住體驗。對於未能達到您的預期,我們深表歉意,現將您提及的問題逐一説明並整改:關於衞生問題我們已對房間地毯進行全面深度清潔,馬桶圈因為長期使用可能導致釉麪磨損,雖不影響衞生,但視覺上不夠美觀,我們會用酸性清潔劑徹底處理。關於設施問題,酒店整體是3層園林別墅未所有樓設定了電梯。針對長輩出行,未來將優先安排帶電梯的房間(可致電預約)。旺季滿房時未能協調房間,我們深表歉意,後續將預留應急房用於特殊需求調換。關於服務與早餐已召開全員服務覆盤會議,即日起早餐時段將增派專人維持取餐秩序。您的反饋是我們提升的重要動力,也祝您:旅途愉快!
Guest User
Comfy Family Friendly Room
Menginap di Jan 2025
Family
10 ulasan
1.7/5
Diposting pada 2 Feb 2025
It's comparable to the Regent Hotel in Star Masters. The bathroom drain is blocked, and the child's bath becomes an ocean. The landline is broken, and everything else is either broken or unusable. 666
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【石林風景區旁】【房間温馨舒適】尊敬的貴賓,非常抱歉給您帶來了不愉快的入住體驗。關於下水道的問題,哪怕是家用的如果有大的毛髮都會影響下水的,因為毛髮把下水口堵住了。當然,我們也會向運營部反饋,尋找合適的方案來應對這個問題。關於房間的座機,我們核實過內線電話是能正常撥打的。建議您下次不論入住任何酒店,如果對房間不滿意的話可以告知前台為您處理。再次為給您帶來的不便向您致歉,最後,祝您:萬事順意,闔家幸福!
Guest User
Suite
Menginap di Des 2024
Family
22 ulasan
5.0/5
Outstanding
Diposting pada 6 Feb 2025
A family of three traveled and planned to go to Stone Forest on the second day, so we booked this hotel, which is close to Stone Forest and the starting price of taxi. We stayed in a suite, which was very clean. The store turned on the central air conditioner in advance, and it was very warm when we entered the room. The service was also very warm. The breakfast in the restaurant on the first floor was rich. Overall, I was very satisfied and recommended.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【石林風景區旁】【房間温馨舒適】尊敬的客人,感謝您選擇入住我們酒店並詳細反饋入住體驗。您的滿意讓我們倍感欣慰,我們會繼續保持優質服務,歡迎隨時回來!
Guest User
Sunshine Room - Triple Occupancy, Garden-View
Menginap di Nov 2024
Family
10 ulasan
5.0/5
Outstanding
Diposting pada 27 Des 2024
The triple room I stayed in was clean and hygienic. Although it is far from the city, the environment is really good. It is a good place for tourism. The hotel also provides free parking and breakfast. The attitude of the service staff is also very good. I will come again if I have the chance.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: [Next to the Stone Forest Scenic Area] [The room is warm and comfortable] Dear guest, thank you very much for your recognition of all aspects of the hotel. We have always been committed to creating a comfortable and pleasant holiday atmosphere for our guests. Thank you very much for your choice, and we sincerely look forward to your visit again. All members of Bosheng Holiday Hotel wish you a happy life!
Guest User
Sunshine Room - Garden-View (2 Beds)
Menginap di Nov 2024
Family
5 ulasan
3.5/5
Diposting pada 23 Des 2024
I made a reservation to see Seokrim early in the morning tomorrow. It is a resort-style room with a very large space and many plants.
If it is managed cleanly, it would be a good place to stay, but it might be cheap because of that.
The breakfast buffet was also very good, and it would be perfect if it was a little more organized.
I like it except for that.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much. We are already aware of the issues you have pointed out. However, improving the existing issues cannot be done overnight. We will continue to improve. I hope everything goes smoothly!