Hotel Spa di Shijiazhuang

Overall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay.

It was my first time at the InterContinental Shijiazhuang. When checking in, I had to wait for a room. The duty manager Bliss, offered a compensation measure, which made the entire check-in process full of pleasant surprises.

The hotel is in a good location in the city center. There are two large shopping malls nearby, which is quite convenient for eating and shopping. There is also a museum nearby, which is only a few minutes' drive away. If you stay, you can park for free in the basement, which is quite good. The hotel's reservation depar**ent called in advance to arrange the room and sent fruit. The service is warm and considerate.

The hotel has above-ground and underground parking lots. During the May Day holiday, there was basically no space on the ground, but there were quite a few underground parking spaces, but they were basically full. The hotel is close to the government and you can see the TV tower. It is well decorated and has a complete range of facilities, including swimming, fitness and buffet. Welcome fruit is provided in the room. The house is square and the mattress is very thick, the pillows are moderately soft and hard, the curtains have a good shading effect, the TV signal is slightly worse, the room is very clean, and the attitudes of all kinds of waiters are very good.

High grade, extremely cost-effective, one bedroom and one living room, equivalent to a suite!

I have always been used to celebrating my birthday on the ***** calendar, and this year is no exception? My boyfriend and I planned a spontaneous trip, and the destination was the historic Shijiazhuang. Before leaving, I browsed the Internet for a long time and finally chose a hotel with a high rating. It was already evening when we arrived at the hotel. The front desk lady was warm and thoughtful, and quickly checked in for us. When I walked into the room, a warm picture came into my eyes: the words ”Happy Birthday” were placed on the table, and there were also exquisite snacks and fresh fruits, as well as a handwritten birthday card, which was full of warmth and blessings between the lines. Thank you very much for the blessing of the room lady. I was very surprised and hurriedly asked my boyfriend if he had arranged it in advance. He smiled and shook his head, saying that it was a surprise from the hotel. It turned out that when checking in, the front desk lady carefully found that my ID card showed that today was my birthday, so she quietly prepared this surprise for me. This unexpected birthday gift made me feel the hotel's care and concern for the guests. It's not just the layout of the room, but also reflected in the details. Their hotel's cooperation is really high. I have stayed in so many hotels, and they respond quickly. They care and show concern for guests in detail. When we left the hotel, the front desk lady said goodbye to us warmly and welcomed us to come again next time. I sincerely thank the hotel for the birthday surprise prepared for me, and thank all the staff for their attentive service. This trip to Shijiazhuang not only made me spend an unforgettable birthday, but also made me feel the warmth and enthusiasm of this city.

Convenient parking, fast check-in, comfortable room, inexpensive price, good environment, clean room. Hotel service is very good, especially Tian Jiayu at the front desk is very warm, service attitude is very good, health is very clean, access is very convenient, the overall is very comfortable. The hotel is clean, spacious and bright, the room is large, the bathroom is dry and wet, the facilities are convenient, the efficiency is high, and the basics are responsive, mainly because the price is affordable, parking is free, and the stay is very satisfactory! Next time I will choose the West American Five-Continent Hotel!

A much better stay this time. Staff were very good and very polite.

敬業賓館住過很多次了，環境很好，停車也很方便，房間內打掃的相當乾淨，前台啊楠接待也很專業，工作人員的熱情，專業素養都很棒，這也是我每次選擇入住他們那裡的原因，值得推薦給大家，敬業很棒……點贊👍

The breakfast was quite rich and the front desk staff had a good service attitude. 👍