Scalloway Hotel

Visited twice for dinner during our week on Shetland. Staff were super lovely. Great local food, lovely ambience, a must visit whilst in Scalloway. Great range of food - lighter bites on bar menu, right through to three course posh nosh. Tuna steak was particular highlight, along with the sticky toffee pudding. Staff really made the experience the best, thank you xx

The restaurant is humorously poor: avoid.. Booking times inaccurate, waitress knew nothing about the food or drink in the bar. Restaurant room plain and forbidding. No condiments or ornamentation. My main course - a large yorkshire pudding filled with unidentifiable shredded vegetables, a few slices of turkey (the waitress again did not know what meat it would be) and lots off gelatinous saline gravy. Cost of they plateful: £17.00. Needs management and a new start. Ged to be great a few years ago.

Unexperienced very young waitresses (Highschoolers?) have no idea what kind of alcohol is served. Instead of checking on guests and asking for refills they started to clean the restaurant. We’ve waited over 1 hour to get our starters, but the young owner couple who came in later got their food served after only 10 minutes. They came in, ate and left before we even got our starters! Some of our scallops were raw in the middle. The pea purée tasted awfully salty. We advised the staff but only got a sorry. When the main course was finally served 40 minutes later we were in disbelief! The tuna was so dry that we couldn’t eat it. Fries were burnt. The meaty part of the pork belly was so dry that it was inedible and the top was not crispy just fatty! And the best part the waitresses were hiding! We finally found them in the bar part of the hotel. Even though we were only able to eat 1 or 2 scallops out of the 3 on our plates and had only 3 bites of our main course they charged us full price! We paid over £100 for a very terrible evening. There’s a reason why this restaurant is empty and only the owners eat there. It should’ve been a warning for us to see no locals inside. We’ll definitely not return!

Staff were great starting at check in and through out our stay. Room was good and had a tub. Restaurant and bar on the ground floor with great fish and chips. Walls and floors are very thin leading to quite a bit of noise. People from pubs and establishments in the area having a good time could be readily heard.

Nice historical hotel located in the centre of Scalloway. Rooms are small, and a bit noisy between floors. They provide ear plugs and it wasn't an issue. Our room could have been cleaner ... needed a good vacuum. Great service and food from the restaurant and the staff were friendly. Enjoyed our stay.

Very good, almost excellent. Good location, and high quality bedroom, comfortable- good space and it all worked. Very friendly staff and helpful. Menu slightly prexdictable - but good helpings and freshly cooked. I left something behind and the follow up was great. If you're staying in Scalloway I recommend highly. Very friendly and helpful staff.

I did not stay here but I visited the bar a couple of times whilst staying in Scalloway. The bar area is simple but nice. Plenty seating, sea views, serves food. Plenty people were enjoying meals. Probably one of the best options locally. I’d go back.

Superb food, hospitality, environment, first class. Nothing too much bother , best place to go in Shetland. You wouldn't want for anything else. Hopefully there is a room available my next stay👌

Room we had was beautifully updated. Great views of sea. Was a very busy evening in hotel (fire festival night hence Viking visitor in bar photo) but staff proactively had reserved a table for us for dinner. Looking at previous comment re breakfast. We were offered choice of cereal, toast, long life croissant fruit juice and yoghurt plus they have a self service bean to cup coffee machine as well as filter coffee and tea. Cooked breakfast was optional extra. For an hotel in a small town in Shetland this is very impressive.