Guest Reviews of Premium Hotel (Shenzhen Airport T3 Terminal)
8.8/10
471 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.6
Service8.9
Cleanliness8.7
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All reviews(471)
Positive reviews(438)
Reviews with photos/video(122)
Easy to get around(66)
Friendly front desk staff(49)
Close to airport(35)
Perfect for business trips(24)
Quiet & comfortable(22)
Many amenities(16)
Convenient for shopping(11)
Would stay again(8)
Negative reviews(33)
Anonymous User
Selected Room (No window)
Stayed in Mar 2025
Family
21 review
7.0/10
Posted on Apr 6, 2025
The hotel is just 7 mins walk from Exit A of metro station. Its outlook is very old. Lobby is outdated.
It's safe to use card for lift to go up to room..
But room is better, though old.
Overall the room is clean, but the washroom looks too old and dirty, with some hair on wall and the door step.
The gentleman staff is nice.
6/10
Response from Property: Dear guests, thank you very much for choosing 7 Days Premium Shenzhen Airport T3 Terminal Branch. Your five-star rating is enough to show your satisfaction with our hotel. All the staff of the branch are very happy. Thank you for your recognition and affirmation! The hotel is a 2-minute walk from Huangtian Metro Station Exit A, and Line 12 goes directly to Shenzhen International Convention and Exhibition Center!
Anonymous User
Selected Room (No window)
Stayed in Mar 2025
Family
1 review
6.0/10
Posted on Apr 27, 2025
Services is ok & helpful
But cannot watch TV. Quite STRANGE
1 short hair in washroom
Response from Property: Dear guests, thank you very much for choosing 7 Days Premium Shenzhen Airport T3 Terminal Branch. Your five-star rating is enough to show your satisfaction with our hotel. All the staff of the branch are very happy. Thank you for your recognition and affirmation! The hotel is a 2-minute walk from Huangtian Metro Station Exit A, and Line 12 goes directly to Shenzhen International Convention and Exhibition Center!
Guest User
Selected Room (No window)
Stayed in Jan 2025
Solo travelers
24 review
7.0/10
Posted on Feb 7, 2025
Location is close to huangtian station. Room was spacious. Service was good, but they no longer provide free shuttle to the airport.
Response from Property: Dear guests, hello! Thank you very much for choosing the Best Western Hotel (Shenzhen Airport Terminal 3) to stay. Thank you for your recognition and affirmation! In addition, the hotel is 4.8 kilometers away from the airport and only takes 15 minutes by taxi. Online taxis are available 24 hours a day. It takes only 2 minutes to walk from the hotel to Huangtian Metro Exit A. There is a large shopping mall opposite the hotel for your convenience. I look forward to your next visit and wish you a happy life and smooth work.
Andre Matushyn
Selected Room (No window)
Stayed in Dec 2024
Business travelers
5 review
9.5/10
Amazing
Posted on Feb 4, 2025
Good for a short stay not far from the airport. Room wasn't smelly although there is no window. Comfortable bed. Got a gift when check in :)
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Lidia Wayne
Selected Room (No window)
Stayed in Nov 2024
Solo travelers
50 review
8.0/10
Very Good
Posted on Dec 19, 2024
This hotel is pretty well for one night. Not too far from the airport... Near by MTR... They have an air conditioner as well...
6/8
Response from Property: Dear guests, hello! Thank you very much for choosing the Best Western Hotel (Shenzhen Airport Terminal 3) to stay. Thank you for your recognition and affirmation! In addition, the hotel is 4.8 kilometers away from the airport and only takes 15 minutes by taxi. Online taxis are available 24 hours a day. It takes only 2 minutes to walk from the hotel to Huangtian Metro Exit A. There is a large shopping mall opposite the hotel for your convenience. I look forward to your next visit and wish you a happy life and smooth work.
Guest User
Selected Room (No window)
Stayed in Mar 2025
Solo travelers
1 review
5.5/10
Posted on Apr 26, 2025
The only good thing about this hotel is its location, near the metro station and the local markets. No regular cleaning. The staff can only assist you with minimum effort, no matter how badly you may need help.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Ashish
Selected Room (No window)
Stayed in Mar 2025
Solo travelers
1 review
7.0/10
Posted on Apr 11, 2025
It was a decent hotel at an economical price.
Response from Property: 尊敬的客人您好!非常感謝您選擇7天優品深圳機場T3客運大樓店入住,您的五分好評足以感受到您對我們酒店的滿意,分店全體員工感到無比高興,感謝您的認可和肯定!酒店步行2分鐘即可到達地鐵站黃田A口,12號線直達深圳國際會展中心!
Guest User
Selected Room (No window)
Stayed in Aug 2024
Solo travelers
14 review
8.0/10
Very Good
Posted on Sep 21, 2024
Normal hotel little bit expensive but hard to going there to the location
Response from Property: Dear guests, hello! Thank you very much for choosing the Best Western Hotel (Shenzhen Airport Terminal 3) to stay. Thank you for your recognition and affirmation! In addition, the hotel is 4.8 kilometers away from the airport and only takes 15 minutes by taxi. Online taxis are available 24 hours a day. It takes only 2 minutes to walk from the hotel to Huangtian Metro Exit A. There is a large shopping mall opposite the hotel for your convenience. I look forward to your next visit and wish you a happy life and smooth work.
PH
Boutique Queen Room
Stayed in Mar 2024
Solo travelers
1 review
8.5/10
Very Good
Posted on Apr 14, 2024
Great location near the airport. Everything is fine in the hotel for this price, except that it was very smoky and the room did not have a window.
Response from Property: Dear guest, hello! I am your online personal butler "Little 7". Thank you for taking your precious time to write a sincere review of 7 Days Inn Shenzhen Airport T3 Passenger Terminal Branch. We now provide free services such as storage, taxi booking and morning booking, hoping to provide you with the best stay experience. Thank you again for your love for 7 Days Inn Shenzhen Airport T3 Passenger Terminal Store. Xiao 7 looks forward to you coming home often to check if I am slacking off!
Guest User
Selected Room (No window)
Stayed in Oct 2023
Solo travelers
21 review
8.0/10
Very Good
Posted on Jan 3, 2024
U get what you pay , all basic and simple things , suitable for 1-2 days stay .
Response from Property: Dear guest, hello! I am your online personal butler "Little 7". Thank you for taking your precious time to write a sincere review of 7 Days Inn Shenzhen Airport T3 Passenger Terminal Branch. We now provide free services such as storage, taxi booking and morning booking, hoping to provide you with the best stay experience. Thank you again for your love for 7 Days Inn Shenzhen Airport T3 Passenger Terminal Store. Xiao 7 looks forward to you coming home often to check if I am slacking off!
Guest User
Twin Room
Stayed in Dec 2023
Family
5 review
6.0/10
Posted on Jan 29, 2024
Good for solo travelers but not good for families.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. If there is anything wrong with the hotel, you can call the front desk immediately to report these problems. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Selected Room (No window)
Stayed in Sep 2023
Couples
1 review
9.0/10
Great
Posted on Oct 8, 2023
Great value for money. Taxi to airport included in the price.
Response from Property: Dear guest, hello! I am your online personal butler "Little 7". Thank you for taking your precious time to write a sincere review of 7 Days Inn Shenzhen Airport T3 Passenger Terminal Branch. We now provide free services such as storage, taxi booking and morning booking, hoping to provide you with the best stay experience. Thank you again for your love for 7 Days Inn Shenzhen Airport T3 Passenger Terminal Store. Xiao 7 looks forward to you coming home often to check if I am slacking off!
Guest User
Boutique Queen Room
Stayed in Mar 2023
Solo travelers
36 review
10.0/10
Outstanding
Posted on Apr 14, 2023
It was located across the road where there were lots of food & shops, just use the pedestrian bridge. For those driving a few parking lots were reserved. What I really like the most was the free services to the airport with the driver send to T3 even though there is only 1 passenger. The room is clean.
Response from Property: Dear guest, hello! Thank you very much for choosing 7Days Premium Shenzhen Airport Terminal T3 to stay in. Your five-star praise is enough to show your satisfaction with our hotel. All the staff in the branch are very happy. Thank you for your recognition and affirmation! In addition, the hotel has a regular free airport pick-up and drop-off. You only need to get off the overpass from Huangtian Bus Station, and you can walk from the hotel to Huangtian Exit D of the subway in 3 minutes. There is a large shopping mall opposite the hotel for your travel. Looking forward to your next visit Come, I wish you a happy life and smooth work
Potassium
Selected Room (No window)
Stayed in Nov 2022
Solo travelers
6 review
10.0/10
Outstanding
Posted on Jan 2, 2023
Perfect location. The staff is very helpful and offered taxi refund when the airport service was unavailable to pickup
Response from Property: I am so lucky to meet you. Thank you very much for your valuable comments in your busy schedule. Your comments are our greatest motivation! Attentive service, give you a different experience!
Paul Gene
Boutique Queen Room
Stayed in Nov 2022
Solo travelers
28 review
6.0/10
Posted on Jan 30, 2023
People smoke everywhere in the hotel, not good. Quite close to the airport so convenient if you have a morning flight
Response from Property: I am very sorry that you are very dissatisfied with this stay. If you have any dissatisfaction, please contact the front desk, and we will help you deal with it as soon as possible. Sorry again, and welcome to come again!