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Ulasan terverifikasi
Lokasi4.5
Fasilitas4.4
Layanan4.5
Kebersihan4.5
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Shane
Deluxe Double Room
Menginap di Feb 2024
Sendiri
30 ulasan
4.2/5
Luar Biasa
Diposting pada 14 Feb 2024
An older hotel with spacious rooms. Although older, the rooms are in good condition. The shower is spacious with excellent water pressure and the bed is very comfortable. The front desk staff make every effort to make your stay comfortable. The location is great, in the heart of Lowu. This does bring some noise from the street though, but it is easily managed with some earplugs.
The one problem though is with smokers. When I checked in, the room smelled of smoke. When I raised the issue with the front desk, they promptly offered another room. However, it had the same issue. So, I kept the original room. They then put an air purifier in the room and offered a fruit plate to apologize, both of which were very much appreciated. The air purifier helped a great deal. However, in the morning, I could smell smoke again when I woke up, though it was not the room. I wonder if it was from the pillows or mattress. I also noticed there was a room doen the hall with three men who left the door open and smoked continuously. Lastly, there were cigarettes in the water by the elevator, which shows some guests do not respect the no smoking policies. Perhaps the hotel should consider making smoking floors and non-smoking floors which would address this issue. It is common in other hotels.
One other note is that when I walked in the room the first time, I was greeted by a small cockroach. This was the only one I saw during my stay. However, it was mentioned in another review so perhaps the hotel needs to consider closing for a few days to properly deal with this matter. Lastly, although there was abundant hot water, the water for the bathtub was only warm, not hot. There is nothing like a very hot bath at the end of the day to relax.
Overall, a good stay and I would book this hotel again. Hopefully they can address a few shortcomings.
Terjemahkan
6/10
Tia Ann
Business Double Room
Menginap di Feb 2024
Pasangan
31 ulasan
4.7/5
Menakjubkan
Diposting pada 18 Feb 2024
Hotel was great. Nice location and nice service. The only downside was that they did not do breakfast during the Chinese New Year. (We weren’t aware of that when we booked.)
Location was perfect. It was a 5 minute bike ride to the main train station hub that takes you to Hong Kong.
Terjemahkan
Vincent
Kamar Queen(Movie)
Menginap di Jun 2024
Bisnis
14 ulasan
5.0/5
Fantastis
Diposting pada 1 Jul 2024
Again, my favorite hotel in Luohu Shenzhen. Conveniently located to food joints. Accessibility is great.
Terjemahkan
Tamu
Deluxe Double Room
Menginap di Des 2023
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 4 Jan 2024
Very good services and assistance provided by front desk staffs and manager Ms Xiao Jun. Room cleaners are all very well manners and hardworking, all the daily replenished items has been timely supplied. Give them 5 stars compliments, and highly recommend this hotel to fellow travelers.
Terjemahkan
Pengguna Anonim
Ruang Keluarga Butik
Menginap di Okt 2023
Teman
9 ulasan
3.2/5
Diposting pada 6 Okt 2023
Quite nice with some good staffs. But the room hygiene is not good and there are hairs on the floor
Terjemahkan
Tamu
Business Double Room
Menginap di Feb 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 18 Feb 2024
The staff at the Hong Feng hotel were very kind and helpful! We were entertained by the robot that made deliveries to the room. The lobby is nice and there are many shops and restaurants near the hotel. The WiFi signal was strong and we were able to stream video without any problems. The bed was comfortable and we enjoyed having both a bathtub and a shower.
We enjoyed our stay here and recommend this hotel to other travelers!
Terjemahkan
Tamu
Kamar Standard Double
Menginap di Jul 2024
Teman
5 ulasan
5.0/5
Fantastis
Diposting pada 28 Jul 2024
Nice nice
Henhaodejiudian
Terjemahkan
Lyt Leung
Kamar Boutique Queen
Menginap di Jul 2024
Teman
1 ulasan
5.0/5
Fantastis
Diposting pada 20 Jul 2024
nice nice nicetaibangle
Terjemahkan
Lee
Kamar Standard Double
Menginap di Mei 2023
Lainnya
4 ulasan
3.2/5
Diposting pada 24 Mei 2023
So so. The location is fine - plenty of food and near to MTR.
What I don't like:
1. Upon check in, they couldn't find my booking. Took them a while.
2. First gave a room where water from bathroom flooded the carpet outside.
3. They have another room thereafter, but there was a mosquito(s) in the room which kept attacking me.
4. Bathroom layout - shower screen door didn't close properly and so it was always wet despite exhaust fan.
5. They don't change the bedsheets everyday.
6. Weekends no buffet breakfast (seems to be more a business hotel so buffet only on weekdays).But service staff is good.
I don't think I will book this hotel again.
Terjemahkan
Tamara Dinka
Kamar Standard Double
Menginap di Mei 2023
Bisnis
22 ulasan
4.7/5
Menakjubkan
Diposting pada 16 Mei 2023
Thank you from the hotel Hong Feng, I enjoyed my stay and I wish it was longer:)
I personally love old style Hong Kong hotels, and I don't have any special remarks.
The only thing I couldn't find in the room was the menu, as I stayed-hungry at one point!
Terjemahkan
Ziad Z
Classic Business Suite
Menginap di Apr 2023
Sendiri
9 ulasan
3.2/5
Diposting pada 4 Mei 2023
Location is excellent close to Luohu crossing and Dongmen old street. But the service was poor in terms of helpfulness and attitude.
Terjemahkan
Oumaima
Deluxe Double Room
Menginap di Apr 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 2 Mei 2023
I had an excellent experience in this hotel the room was super clean and the staff are so friendly and helpful I would like to come back again highly recommended ❤️❤️❤️❤️❤️
Terjemahkan
Fati
Deluxe Twin Room
Menginap di Apr 2023
Teman
6 ulasan
4.7/5
Menakjubkan
Diposting pada 2 Mei 2023
Good hotel, I recommend luxury rooms 7th floor, the service is good, front desk people are helpful, I don’t recommend deluxe room it’s humid, the hotel location is great