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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.7
Layanan4.7
Kebersihan4.8
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elauw
Executive Double Room
Menginap di Des 2024
Keluarga
18 ulasan
5.0/5
Fantastis
Diposting pada 4 Feb 2025
Stayed here again after New Year Holiday. Got upgraded to Suite during check in. Thanks for frontdesk staff. They were so kind and polite.
Room are spacious and clean. Loved the bathtub with stunning view. Definitely will visit this hotel soon.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you very much for choosing ShenzhenAir International Hotel again. Your repeated choices are the result of our mutual efforts. We attach great importance to the training of our staff, as each of them directly represents the quality of our service. We are very glad that their professional attitude and considerate service have been recognized by you. The front desk staff are very happy to have received your special praise. We look forward to your next visit,see you next time!Best wishes! ShenzhenAir International Hotel
Qingchen
Deluxe Twin Room
Menginap di Agt 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Sep 2024
We had a wonderful stay at Shenzhen Air International Hotel on our family trip. The hotel is very clean as it just has been renovated. And the staff are very friendly and attentive. We specially want to thank for the guest service team who has maintained our room nice and tidy, and also the front desk and welcoming team and janitors who greets us and help us every day during our stay. We specially want to thank to Junjie Xu, Rongle Deng and Huan Ling who have assisted us a lot during our stay. Have already made another booking for our next stay in Shenzhen Air International Hotel.
Terjemahkan
Tanggapan dari Properti: Dear customer, It is our great honor to hear that you have a wonderful stay in Shenzhenair International Hotel. Your satisfaction is our greatest motivation. We are pleased to know that your experience was well worth to cost. Thank you for your recognition of Junjie Xu, Rongle Deng and Huan Ling's service attitude. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel
Tamu
Deluxe Double Room
Menginap di Jan 2025
Bepergian dengan teman
4 ulasan
5.0/5
Fantastis
Diposting pada 9 Feb 2025
Comfy room
Terjemahkan
Tanggapan dari Properti: "Dear Guest,Thank you for your feedback! We are delighted to hear that you found your room comfortable. At ShenzhenAir International Hotel, we strive to provide a cozy and relaxing environment for all our guests. If there is anything else we can do to make your stay even more enjoyable, please do not hesitate to let us know.We look forward to welcoming you back soon!Best regards,ShenzhenAir International Hotel"
Pengguna Anonim
Kamar Eksekutif (Tempat Tidur Double)
Menginap di Jul 2024
Keluarga
3 ulasan
5.0/5
Fantastis
Diposting pada 28 Sep 2024
We loved the decoration that they did for our kids. Both 8 year old and 1 year old were very happy playing. Also the staff were so sweet and hospitable, making sure we are comfortable the whole stay!
Terjemahkan
Tanggapan dari Properti: Dear customer, Thank you very much for your affirmation, we are very honored to be your kids had a happy time in hotel! Your satisfaction is our greatest motivation. We are pleased to know that the quality of staff service received your praise. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day! Shenzhenair International Hotel
dovanhiep
Deluxe Double Room
Menginap di Jul 2024
Bisnis
8 ulasan
4.0/5
Luar Biasa
Diposting pada 10 Agt 2024
Great location to go around. Delicious breakfast. The hotel offers you a great internet connection without any firewall.
Terjemahkan
Tanggapan dari Properti: Dear customer, thank you for choosing Shenzhenair International Hotel~ As you said, hotel located in city's central, near the MTR and good facilities.We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our servicesmet your expectations. Looking forward to welcoming you back soon!Best wishes,Shenzhenair International Hotel
Tamu
Deluxe Double Room
Menginap di Des 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 2 Feb 2025
We had a good stay. Nice sea view from the room which we weren't expecting. The staff are very friendly. The quirky airline themed decor was very interesting.
We didn't use the restaurants as we were visiting our son.
Terjemahkan
Tanggapan dari Properti: Dear guest, delighted you had a pleasant stay! Glad the sea view, friendly staff, and airline - themed decor impressed you. Hope to welcome you back to try our restaurants next time! Shenzhenair International Hotel~
Pengguna Anonim
Deluxe Twin Room
Menginap di Jul 2024
Keluarga
8 ulasan
5.0/5
Fantastis
Diposting pada 11 Agt 2024
This hotel is very good, located in city's central, near the MTR and good facilities
Terjemahkan
Tanggapan dari Properti: Dear customer, thank you for choosing Shenzhenair International Hotel~ Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback.Hotel'location is superior, which is surrounded by malls, subway stations, convention center, and parks. We strive toprovide the best experience for all our guests, and your satisfaction is our top priority.Best wishes,Shenzhenair International Hotel
Billy Chan
Deluxe Twin Room
Menginap di Nov 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Des 2024
It was a nice stay. But the sound proofing is not sufficient. On our first night, we can hear TV sound from next door neighbor.
Terjemahkan
Tanggapan dari Properti: Dear Customer,Thank you very much for choosing to stay at Shenzhen Shenzhen Airlines International Hotel. We deeply apologize for not providing you with a satisfactory stay experience during this stay. We greatly appreciate you taking the time to leave your valuable comment. Regarding the issue of smoke smell in the room that you mentioned, the hotel management team attaches great importance to it and has immediately notified the relevant departments to further improve the hygiene quality and inspection of the room, strengthen air purification and circulation, and ensure a comfortable and hygienic environment for all guests. Looking forward to your next stay experience and giving us the opportunity to provide you with better service. Best regards,Shenzhenair International Hotel
Tamu
Deluxe Double Room
Menginap di Nov 2024
Bisnis
4 ulasan
3.7/5
Diposting pada 28 Des 2024
Positive Aspects:
1. Staff: The best part of this hotel is its staff. They go above and beyond to ensure customer satisfaction with their friendly and solution-oriented service.
2. Furniture: The furniture in the rooms is not old and has a nice design, which adds to the overall comfort.
Negative Aspects:
1. Cigarette Smell in Rooms: Despite being a non-smoking hotel, many rooms had a strong cigarette smell. Out of 9 rooms we checked, only 2 were free from this issue.
2. Distance to Metro: The hotel is not very close to the metro, which might be a disadvantage in terms of location.
Terjemahkan
Tanggapan dari Properti: Subject: Response to Guest FeedbackDear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you were impressed by our staff and found the furniture in the rooms to be of good quality and design.We apologize for the issue with the cigarette smell in some of the rooms. We take our non-smoking policy very seriously and will investigate this matter further to ensure that all rooms are properly maintained as non-smoking. Regarding the distance to the metro, it takes about 10 minutes to metro station,we understand that this may be a concern for some guests. We are constantly looking for ways to improve our guests' experience and will consider providing more transportation options or information to make it easier for guests to access the metro and other attractions.Once again, thank you for your feedback. We look forward to welcoming you back in the future and providing you with an even better stay.Best regards,Shenzhenair International Hotel
Tamu
Deluxe Suite
Menginap di Nov 2024
Keluarga
6 ulasan
4.7/5
Menakjubkan
Diposting pada 9 Jan 2025
Bought a voucher for 2 nights , 1 bedroom suite. Huge size, comfortable king size bed, luxurious bathroom , superb river view. The gym was impressive, have different yoga lessons (inclusive in the voucher). Location is walking distance to 地下步行亍, 5-6 mins walk to mrt station. Though not in the “central central” 福田, it is easy, cheap (rmb 10) to use taxi. It is comparable to a 5-star international hotel 👍👍👍👍
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at ShenzhenAir International Hotel and for sharing your positive feedback! We are delighted to hear that you enjoyed your 1-bedroom suite with its spaciousness, comfortable king-size bed, luxurious bathroom, and the superb river view. It's great to know that you found our gym and yoga lessons. We also appreciate your comments on our convenient location.We strive to provide all our guests with a premium experience, and your feedback motivates us to continue delivering top-notch service.Looking forward to welcoming you back for another exceptional stay. Best washes!Shenzhenair International Hotel
Alexander Cornelis Antonius
Deluxe Twin Room
Menginap di Des 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 26 Jan 2025
Great location, clean and spacious room with a good view, good and friendly service.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you found the hotel clean and comfortable,Your recommendation means a lot to us, and we’re grateful for your support. We look forward to welcoming you back and providing you with another exceptional experience.Best regards,Shenzhenair International Hotel
Katie
Premier Double Room
Menginap di Jun 2024
Keluarga
1 ulasan
3.7/5
Diposting pada 9 Jul 2024
The room is very nice with a big bath tub.
The swimming pool is good for kids.
Terjemahkan
Tanggapan dari Properti: Dear valued guest, thank you for your kind words about our hotel! We are delighted to hear that you enjoyed the comfortable room with its large bathtub and that our swimming pool was a hit with the children. We take pride in providing a welcoming and enjoyable experience for all of our guests, and it is wonderful to know that we were able to meet your expectations.We look forward to welcoming you back again soon!Shenzhenair International Hotel~
Tamu
Premier Double Room
Menginap di Nov 2024
Bepergian dengan teman
7 ulasan
5.0/5
Fantastis
Diposting pada 8 Des 2024
very clean staffs are nice and helpful , big gym and pool got everything you need! highly recommend.
青青help us with the luggage and very friendly
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found the hotel clean, well-equipped, and comfortable. It's wonderful to know that our team, especially Qingqing, was able to assist you with your luggage and provide friendly service. We truly appreciate your kind words about our staff! We hope to welcome you back to our hotel soon.Best wishes, Shenzhenair International Hotel
KEKWEE
Deluxe Double Room
Menginap di Okt 2024
Bisnis
6 ulasan
5.0/5
Fantastis
Diposting pada 22 Jan 2025
This hotel is a top-notch choice for business travelers, offering spacious and well-appointed rooms, lightning-fast Wi-Fi, and exceptional amenities that cater to every professional need. With its prime location and outstanding service, it ensures a seamless and highly productive stay
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful feedback! We are thrilled to hear that you consider our hotel a top-notch choice for business travelers. We take pride in providing spacious and well-appointed rooms, along with lightning-fast Wi-Fi to keep our guests connected. It’s great to know that our exceptional amenities and prime location contributed to your seamless and productive stay. We look forward to welcoming you back on your next visit! Best wishes. ShenzhenAir International Hotel.
Tamu
Deluxe Double Room
Menginap di Nov 2024
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 2 Jan 2025
Very good experience. The room is clean and modern. I will revisit again for sure.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a very good experience and found your room clean and modern. Your satisfaction is our top priority, and we are delighted that you plan to revisit us.We look forward to welcoming you back for another great stay!Best regards,Shenzhenair International Hotel