Atour X Hotel Shenzhen Luohu Dongmen

Ulasan Atour X Hotel Shenzhen Luohu Dongmen

Atour X Hotel Shenzhen Luohu Dongmen

No.2002 Dongmen Middle Road (Jiangnan Building), Luohu District, Shenzhen, Guangdong, 518000, ChinaLihat Detail Hotel
Atour X Hotel Shenzhen Luohu Dongmen
Atour X Hotel Shenzhen Luohu DongmenAtour X Hotel Shenzhen Luohu DongmenAtour X Hotel Shenzhen Luohu Dongmen
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1 malam

Ulasan Tamu tentang Atour X Hotel Shenzhen Luohu Dongmen

9.3/10
Very Good
4007 ulasan
Ulasan terverifikasi
Location9.3
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(4007)
Positive reviews(3893)
Reviews with photos/video(748)
Easy to get around(386)
Friendly front desk staff(334)
Delicious breakfast(307)
Convenient for shopping(177)
Close to metro(135)
Good Internet(48)
Negative reviews(114)
Fluffy cake
2-bedroom Suite
Check-in Mar 2025
Family
3 ulasan
9.5/10
Amazing
Diposting pada 23 Apr 2025
Overall room is great, everything is great. Minus 1 star because wifi couldn’t work although we stayed for 4 nights. Technician tried to fix and reason given was international phone couldn’t connect so no choice 🤷🏻♀️
Tanggapan dari Properti: Dear guest, hello! Thank you very much for choosing to stay in our hotel and for your recognition. It is a pity that this stay did not meet your expectations. We will report it to the relevant departments for review and processing, and the hotel will also strengthen customer service training. Welcome to stay again and wish you a happy life. Thank you
YAULEI
Superior Panoramic Twin Room
Check-in Okt 2024
Family
6 ulasan
8.5/10
Very Good
Diposting pada 26 Nov 2024
Booked 3 rooms. This is one of them. Super spacious. Nice design. Clean. Bed is comfy. Robot service. Free laundry. Usb charging port. Smart TV. Panoramic city view. Close to metro station. Suitable for family 2 adults 2 kids. Location just opposite Dongmen East Gate Shopping Mall. Considered convenient for shopping and eating. Need to cross a super busy traffic road. Another is that the shower room has no door to close, water was coming out to the toilet bowl area, the floor wet and slippery. Although it's rated 4* hotel but the front desk is on the 15th floor. No staff to welcome arrival or serve to carry luggage. Got a free gift. Late night porridge arrives but forgot about it. Overall, satisfied.
6/19
Tanggapan dari Properti: Hello! Thank you for staying at Atour X Hotel and sharing your experience. Thank you very much for your support to the hotel! Your satisfaction and trust are the greatest encouragement to us. All hotel staff will also work consistently to create better, more comfortable and convenient services for all guests. Looking forward to seeing you again!
Kevin
Superior Panoramic Twin Room
Check-in Nov 2024
Couples
6 ulasan
10.0/10
Outstanding
Diposting pada 14 Des 2024
The hotel is located very closed to the East Gate Old Street with so many choices of restaurant and shop. The receptionist and staff respond quickly to my demands and inquiries. One of their strengths compared to other premium hotel is the free laundry service, no coin or payment required. The washed and dried clothes would be delivered to your room prior to the checkout. Highly recommended!
Tanggapan dari Properti: Dear guest, hello! Thank you very much for your recognition of our Atour Hotel. There are more than 50 kinds of breakfast. It is located in the center of Luohu Dongmen Business District. The surrounding transportation and eating, drinking and entertainment are extremely convenient. I look forward to your stay again. I wish you a happy life, thank you!
chaw wai
Jimu Twin Room
Check-in Sep 2024
Family
8 ulasan
9.0/10
Great
Diposting pada 4 Nov 2024
Location good, got early check in and late check out. Free supper with congee from 2130 until 2300.
Tanggapan dari Properti: Hello! Thank you for staying at Atour X Hotel and sharing your experience. Thank you very much for your support to the hotel! Your satisfaction and trust are the greatest encouragement to us. All hotel staff will also work consistently to create better, more comfortable and convenient services for all guests. Looking forward to seeing you again!
Joaye
Executive 2-bed Room
Check-in Mar 2025
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
Reception is very helpful to help us check route to airport. The rooms are clean & comfortable. Able to provide late check-out till 4pm without additional charges.
Tanggapan dari Properti: 您好！感謝您入住亞朵X酒店，並分享您的住店感受。非常感謝您對酒店的支持！您的滿意及信賴是對我們最大的鼓勵，酒店全體員工也將始終如一的努力，為所有賓客創造更加優質，舒心，便捷的服務。期待您的再次光臨！
Williams Gabriel
Jimu Bath-Enjoyment Double Bed Room
Check-in Agt 2024
Couples
13 ulasan
10.0/10
Outstanding
Diposting pada 1 Okt 2024
Friendly receptionist and fast check in process. Love the staff here, they are all very helpful! Recommend to stay here!
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Atour Hotel x and sharing your experience. I am glad that the hotel environment and service have left you with a good impression. Your opinion is a support and affirmation of our work! Atour Hotel is committed to creating products with the spirit of craftsmanship and creating a five-sense experience of luxury. Creating a better way of travel for people traveling through value innovation is our consistent pursuit and mission. I hope to see you again at Atour Hotel x Shenzhen East Gate!
Guest User
Featured Superior Room (Double Bed)
Check-in Feb 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2025
Overall is good experienced. Good location and good services by friendly staffs. Even the hotel is under renovation now, but it’s didn’t bring us trouble. Recommended.
Tanggapan dari Properti: 您好！感謝您入住亞朵X酒店，並分享您的住店感受。非常感謝您對酒店的支持！您的滿意及信賴是對我們最大的鼓勵，酒店全體員工也將始終如一的努力，為所有賓客創造更加優質，舒心，便捷的服務。期待您的再次光臨！
Anonymous User
2-bedroom Suite
Check-in Feb 2025
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 1 Apr 2025
Stayed in a 2Br apartment. Beautiful and comfortable rooms with great location to dongmen shopping street. Will definitely return to this hotel if I visit Shenzhen again.
Tanggapan dari Properti: 尊敬的賓客，您好！非常感謝您對我們亞朵x酒店的認可。早餐有50多種豐富品種，位於羅湖東門商業區中心，周邊交通和吃喝玩樂都是極其便利。很期待您的再次入住。祝您生活美滿，謝謝！
Guest User
Superior Panoramic Twin Room
Check-in Jun 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 14 Jul 2024
Convenient in all ways. Ended up providing more services ro make sure that I was confortable with my two children who found the hotel a home away from home. All hotel attendants are lovely and we loved the breakfast diversity and extended time. Keep it up we look forward to visit again.
6/20
Tanggapan dari Properti: Dear guests, hello, from the first second you step into Atour X Hotel to the moment you go deep into it, we believe you can feel that this is a natural environment far away from the troubles of the city. Innovative "sight, sound, fragrance, taste and touch" five sensory services, strive to provide you with the best in-store experience! All the staff of Atour X Hotel look forward to seeing you next time!
Leelien
Jimu Bath-Enjoyment Double Bed Room
Check-in Feb 2025
Family
2 ulasan
8.0/10
Very Good
Diposting pada 8 Mar 2025
Room is big and is very convenient. Walking distance to key locations in Dongmen. Many eateries and malls
Tanggapan dari Properti: 您好！感謝您入住亞朵X酒店，並分享您的住店感受。非常感謝您對酒店的支持！您的滿意及信賴是對我們最大的鼓勵，酒店全體員工也將始終如一的努力，為所有賓客創造更加優質，舒心，便捷的服務。期待您的再次光臨！
Guest User
Elegant Queen Room
Check-in Okt 2024
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 17 Nov 2024
The room is clean. The service is very nice.
Tanggapan dari Properti: 尊敬的賓客，您好！非常感謝您對我們亞朵x酒店的認可。早餐有50多種豐富品種，位於羅湖東門商業區中心，周邊交通和吃喝玩樂都是極其便利。很期待您的再次入住。祝您生活美滿，謝謝！
Guest User
Executive Queen Room
Check-in Des 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 7 Jan 2025
Clean and convenient
Tanggapan dari Properti: 尊敬的賓客，您好！非常感謝您對我們亞朵x酒店的認可。早餐有50多種豐富品種，位於羅湖東門商業區中心，周邊交通和吃喝玩樂都是極其便利。很期待您的再次入住。祝您生活美滿，謝謝！
fenggy
2-bedroom Suite
Check-in Des 2024
Family
18 ulasan
9.0/10
Great
Diposting pada 17 Jan 2025
Good location. Very satisfactory staff service. Although the free buffet supper has not much to choose. Porridge, pickled vegetables, but still very happy with the stay.
Tanggapan dari Properti: 親愛的朵友，您好，非常感謝您對朵兒的認可，朵兒也會繼續努力的，非常期待您的下次入住哦，祝您天天開心！
Guest User
Featured Superior Room (Double Bed)
Check-in Agt 2024
Couples
8 ulasan
10.0/10
Outstanding
Diposting pada 15 Sep 2024
Very nice and comfortable!
Tanggapan dari Properti: 親愛的朵友，非常感謝您對酒店的認可，朵兒也會繼續努力的呀，期待您的下次入住哦，中秋節快樂哦！
Yourtriptrip
Superior Queen Room
Check-in Apr 2024
Couples
17 ulasan
10.0/10
Outstanding
Diposting pada 16 Mei 2024
The room is clean. The room is tidy. The service is excellent. The laundry service is great.
Tanggapan dari Properti: Dear Duoyou, thank you for staying at the East Gate Yaduo X Hotel and sharing your stay experience. Thank you for recognizing Duo'er, and she will continue to work hard. Looking forward to your next stay!