Wyndham Grand Shenzhen

Kamarnya rapi dan bersih dengan fasilitas yang sangat baik, dan layanannya luar biasa. Sehari sebelum check-in, Jossce dari Departemen Layanan Tamu menelepon secara proaktif untuk menanyakan preferensi masa inap saya dan dengan cermat mengatur peningkatan kamar dan check-out terlambat—sangat hangat dan penuh perhatian. Kamar tersebut juga menawarkan pemandangan yang luar biasa. Saya diberi kamar eksekutif king dengan bak mandi di dekat jendela, yang menghadap gedung penting Shenzhen, Ping An Finance Centre. Langit-langit yang tinggi menambah kesan luas di kamar tersebut. Selain itu, lokasi hotel ini ideal, terletak di distrik bisnis Futian CBD di Shenzhen, sehingga sangat direkomendasikan.

To start, this was a wonderful weekend stay. Yoyo, at the front desk was super accommodating and got through the check-in process swiftly. Location is superb with metro station - Gangxia Exit D immediately outside the hotel. Very comfortable bed, deep tub and awesome overhead shower. The room service prices were quite reasonable as well. Looking forward to my next stay!

The hotel staff, especially Sally was very accommodating for allowing late checkout due to typhoon in Shenzhen.

A Special Thank You to Front Desk Staff Jossce We sincerely appreciate Jossce's warm and attentive service. She was extremely proactive and considerate, not only arranging a satisfactory room upgrade for us but also proactively assisting with a late checkout extension on our departure day, addressing our practical needs. The upgraded room was spacious and comfortable with a well-planned layout that created a relaxing atmosphere. All facilities were well-maintained and fully functional, making our stay very convenient. The standout feature was the window-side bathtub, which allowed us to enjoy the view while soaking - an exceptionally soothing way to unwind after a busy day. Overall, the service was impeccable (especially thanks to Jossce), the room facilities were complete and comfortable, and the window-side bathtub was a highlight. This was a highly recommended stay.

This hotel offers an elegant and spotless environment, providing an exceptionally comfortable stay. Special thanks to the customer service representative Jossce for her warm and attentive hospitality—from check-in to check-out, we truly felt at home. The room is well-equipped with complete amenities, featuring clean and plush bedding, along with excellent soundproofing for a restful night's sleep. With its prime location, surrounded by diverse dining options and convenient transportation access, we will definitely choose to stay here again on our next trip!

We specifically chose to return to this hotel to celebrate my birthday after last year impressive stay. We informed the hotel we are celebrating birthday here again, and requested to be upgraded to the same category as last year with a big tub for 2 . The manager, Mr William Deng, was most kind to fulfill our request and even gave us early check-in upon arrival. The room was even bigger and nicer than last year and decorated with a very sweet birthday decoration. Mr Deng even gave me his direct contact information for any other needs. He is most courteous and attentive. Despite an unimpressive hotel lobby ,this hotel has really nice rooms and great service. We definitely will return again soon