Ulasan CNHŌL S Hotel (Shenzhen Futian Convention and Exhibition Center)

Nice bathtub Breakfast have good selections Good location

Good location & spacious room, Clean & neat room. Overall is a nice hotel, value for money!

the staff are highly friendly and the room was very spacious.

We lived in a room with a pool inside. The pool is spacious and it is clean. We are satisfied with the experience.

Highly recommended

Good hotel and clean

Dear Trip.com, I am writing to express my disappointment and frustration with my recent stay at BBHOL S Hotel ( Shenzhen Futian Convention and Exhibition Center) . Unfortunately, I experienced a significant issue during my stay that greatly impacted my overall experience. For celebrating my birthday, I booked a Family Suite room for me and my family from 28/03/2024 to 31/03/2024. I would like to lodge a complaint to this hotel as the hotel did not reverse a room for me. Instead of giving me two single bed rooms, that make me couldn’t take care my daughters and it was inconvenient to live in two separate rooms. This issue greatly affected my ability to enjoy my stay, and I believe it falls well below the standard expected of hotel of your caliber. As a result of no room for me, I was inconvenienced in numerous ways. I would like to request compensation for the mistake caused during my stay. I believe that this is a fair and reasonable request given the significant impact that the issue had on my experience at this hotel. As their Two single rooms are much cheaper than a Family suite room. I hope that you will take the necessary steps to address the issue and compensate me for the inconvenience caused. Thank you for your attention to the matter. Best regards, Yuen Man Kei

The hotel was very nice. One of the phone chargers was broken and they delivered another one within 5 minutes. Great water pressure in the shower. The breakfast was a bit limited as far as western options but that was my only problem.

The room is spacious and clean. Staff are pleasant. Unfortunately, the cigarette smell in the room could not dissipate and lingered on beddings , despite we asked for a non-smoking room. There is no train station within easy walking distance. It is close to a bus stop. Hire cars are inexpensive. Lots of eateries around. Excellent choice for smokers.

Clean and spacious room. Good secluded area yet convenient to malls and other attractions.

The hotel is next to the local village. It has a lot of choice of local food. The front desk service is nice.

Stayed in the hotel for one night. Great location. Only about 20 minutes (without traffic) from the airport and very close to Futian station. Room was very clean and modern. Bed was comfortable and great shower.

Very good service. Nice, modern and spacious room and great staff. Very big tub.

It was a wonderful birthday and wedding anniversary. I had a pleasant and unforgettable experience staying at this hotel. Although there was a little delay when booking special holiday arrangements, on the day of check-in, there was a waitress "恩萍" at the front desk who knew about me. After requesting it, he helped me solve all the problems very quickly. The hotel manager and her attitude were very kind and friendly, which moved me very much. I gave the bouquet I ordered to celebrate my birthday to the hotel staff. Thank you for your arrangement. I am very satisfied. Thank you for your service!