SAVHE Hotel Binhe Times Shenzhen

先説結論，其實就是快捷酒店，但是收費五星級。缺點1.酒店房間太小，35平米基本上是收費同級別裏最小的。完全快捷酒店標準。我定的行政房也沒看出哪行政。2.下午茶和夜宵基本沒什麼東西，連國際連鎖酒店的行政酒廊簡化版都談不上，衹是幾個素涼菜簡單水果而已3.我是第一次住亞朵，亞朵所謂的服務好根本就沒看到。餐廳一進門有兩個半封閉卡座，我帶着孩子坐了。一會就被服務員請出來了，告訴我要訂什麼餐才能坐卡座。但是我沒看到任何限制入內的提示。夜宵還搞了個進門領位，領我坐到某個座位上後，我去取食物一回頭，服務員正帶着別的客人坐我的座位上！4.我住的樓層電梯口有煙頭，我去過50多個國家，這個情況在這個收費級別的酒店第一次見.5.餐廳燈設計跟酒吧一樣烏漆嘛黑，除了四五個有燈的座位，其他座位都是摸黑吃。6.基本上次次電梯都有機器人，機器人要站在電梯中間，行動也是路中間慢悠悠，很是討厭。我的建議，要麼選擇價廉物美的快捷，要麼國際連鎖。收費五星的快捷酒店就算了吧。

直觀感受是，着實可惜，略有形似，可遠觀不可近查。 酒店前廳工作人員大概都非常不喜歡上班。整個酒店的設計語言和氛圍感，野心勃勃。但是進門不超過三分鐘，切身的廉價感撲面而來。兩位前台大概是很不想上班，有客人進入等候在前台，眼睛也不抬一下，客人詢問如何入住辦理，眼睛也不抬一下回復“不好意思現在正忙”，詢問三遍後開口“請問您是有預訂嗎”，感覺是有點幽默感在身上的。。。。前台那個沙發真的很矮，痛恨自己沒有兩米長的上半身，矮到聽不清前台在説什麼。聞香杯里面有液體也未提前告知，拿起後液體潑了一手，驚訝問詢後告知“嗯是的”。感覺前台是被迫上班，前廳工作人都是被迫背流程走流程，但凡包含任何真情實感或者多説一句話，大概會被扣錢。 如此嶄新的酒店，硬件質量和衞生狀況令人咋舌。可能工程裝修隊和HSKP也都不喜歡上班，趕緊刷滿工時KPI着急下班。開荒保潔可能沒有做，到處都是裝修的遺跡，洗漱台的燈是不亮的，浴室沒有幹腳墊，床頭USB充電口插上衹工作十秒左右就下班，幾乎每次坐電梯都幾乎碰到機器人同行，被機器人擠在角落衹能繞着走，體驗感非常糟糕，等等等等槽點過於鮮明和豐富。好在燈光昏暗，看不太清。。。加上其他各種明顯的軟件細節拉胯，呈現效果實在是太過於令人惋惜。 總結來説，這個酒店上層理念的總設計師是有追求的，但是執行團隊明顯不理解領導要什麼。該酒店完全不適合熟悉和了解豪華酒店的人住。建議找幾個熱愛上班的酒店人，把這裏當做一家真正的酒店來打理。

One of my favorite hotels that I’ve ever stayed at - so much attention to detail in the room / hotel design, an absolute joy to stay in. Staff are attentive and helpful. The meditation room and various included meals throughout the day (breakfast, afternoon tea and ‘midnight’ snack) are nice perks. Will definitely stay again!

200% recommended hotel, if you are planning to stay in ShenZhen!!!! I don’t recommend nor leave reviews often, and only make the effort when I’m really impressed. The hotel was the best experience, and best value one we’ve stayed in Shenzhen. Things that stood out and made a huge difference to the stay: - 24 hr free laundry service, as we always stay for 4 nights or more, doing laundry was a headache. We were able to call the front desk for a staff to pick up our laundry in the morning, and by the time we came back the laundry will be clean, folded and steamed outside our door. - midnight snacks from 9-10:30pm. They also serve free afternoon tea however we were alway out and never got to try it, but two nights we came back pretty late and ate at the midnight snack, noodle soup, skewers, veges, braised beef, and congee/rice and fruits. Was a delicious meal and just what we needed. - THE CURTAINS ARE SO GOOD QUALITY!!!!!! Always when we sleep at hotels, the curtains will have a gap or isn’t strong enough to block out light. This hotel had amazing automatic screen and curtains that together, closed, made the room pitch black. Many times I woke up thinking it was still dead of night because of how black the room is, but it’ll be almost 10am. Best sleep I’ve had in a hotel. - memory foam pillows. There’s two type of pillows, the traditional plushy ones and there’s memory foam which is what I use at home. Loved it, never had such a home like sleep in a hotel. - Drip filter coffee packs with handles that you can hang on the side of your cup and pour hot water in. None of those espresso coffee pods, this was one of the best hotel room coffees I’ve had in SZ. - heaps of staff and always helpful, friendly. Never had an issue finding help from a staff either via calling from the room or asking in person. Very very helpful. -location, right next to a massive shopping centre with heaps and heaps of coffee, milk tea, restaurants, shops, banks, mobile branches and a food street close by. There are many more little bits and pieces here, but these were the ones that wowed me, for someone who comes back to ShenZhen to see family every year, best hotel I’ve stayed in for the best price. Will be 200% booking this hotel again next year! Thank you for the amazing experience.

New hotel so facilities look clean and pleasant. Most staffs are trying to deliver higher class service but I believe still alot to improve. Surprised to have free laundry service! Location is ok, but customers drop off is a problem as taxi are not able to drive in to drop off at entrance. Toilets are separate, good in some ways, but never understand why shower areas will never have hooks, where are we suppose to put our dry clothes? Well, this happen at most hotels in China now, but I just don't get it.

Super nice hotel w great location and aesthetic deco. The pillows and quilts are super soft and good for sleeping. Also breakfast is exceptional!!!