Campanile Hotel (Shexian Huizhou Ancient City)

Excellent hotel with clean and well furnished rooms and close to Huizhou ancient city. The parling was closed and breakfast restaurant was closed due to recent flood. The staff asked me to cancel my booking and rebook cheaper rooms because they cannot provide breakfast. I insisted on taking breakfast somewher nearby. She showed me a picture of a simple breakfast and siad it could be delivered to rooms. If something like this happens in other hotels, they would offer room upgrade or some kind of compensation. Asking the guest to cancel and rebook is absurd. It was also impossible to connect to Wife if you do not have a Chinese number. She didn't tell me this for an hour. All in all the service attitude was quite poor despite excellent rooms. What a pity!

1、入住下午2點打電話給前台加一床被子，到6點半都沒送來被子，打第2次電話才送來； 2、晚上洗頭洗澡，發現2分鐘洗完頭浴室就堵滿了水往外溢出，要等水慢慢下去才能再開水洗，我們一家三口無法好好正常洗澡，受涼！ 3、電視機就是擺設沒用，不能投屏，電視台衹有一台能看，其他電影動畫片片源很差而且都要什麼百視通vip，都沒聽過這個運營商誰會開vip

房間乾淨，設備也新。房間有陽台，直麪新安江，可看日出日落，風景非常好。枕頭睡着也很舒服，洗澡很沖。服務人員態度非常好，東西落在客房，主動聯絡，並幫忙寄回。整個入住體驗很完美，會推薦身邊人體驗，日後出行優先選擇！