Oriental Grand Hotel Shaoxing

酒店很大很不錯，前台周瑩穎服務很好，下次還會來過的

酒店設施維護很好，整體環境不錯。五一去的，人比較多，體驗感肯定不是特別好，有點無功無過吧。房間打掃得不是很仔細，床尾凳下還留有一衹粉色小童拖鞋

房間大小還可以 粉色主題孩子喜歡 酒店節假日人超級多 有點吵 酒店去樂園的二次通道不開放 這點很不友好 每次進樂園都要從正門進 明明有很近的通道不開放 要多走15分鐘路

房間衞生清潔，環境好服務好設施還可以

The room was spacious and clean, and the stay was very comfortable. The hotel service is also great. Xiao Wu at the front desk was warm and thoughtful and helped solve many problems. The surrounding parks are fun for both adults and children, making them perfect for family outings! I will choose here again next time, highly recommended!

Opposite the room is a children's playground. There are a lot of people there in the morning and evening. It's very noisy. The sound of water running next door is also very loud. The air conditioner is also very loud. The worst thing is the service! We requested a high floor away from the elevator. It was right at the elevator entrance. When we just left the house in the morning and were waiting for the elevator, the cleaning staff opened our room to clean it and said that we had checked out and forgot our suitcases. We said we had not checked out, but the front desk called again and said that we had forgotten our suitcases. Which room was checked out and which was not. The hotel had no basic management and no one apologized for this. What if we had not left the house and were still sleeping or changing clothes? Maybe the hotel doesn't want you to come a second time.