YABULI SUN MOUNTAIN HOLIDAY HOTEL

Ski in ski out hotel, with snowboard and ski gear rental and instructors, 2 restaurants and locker room. Rooms are good in size. Water is ice and hot. 李欣宇 has been very helpful at our stay.

The Yabuli Sun Resort was very conveniently located to the ski slopes and the hotel has the ski/snowboard rental equipment facilities at Level 1. There are also ski/snowboard classes (additional costs apply). I tried the beginner 2 hours snowboard class and it was very effective, I managed to snowboard down the baby slope. The slopes are just 5 mins away from the hotel and we can see the slopes from my hotel room. The room is also very spacious and clean. The food options are abit limited tho there is a Haidilao within the resort. However, you can opt for food delivery or get the restaurants to pick you up from the hotels. Overall, would recommend this hotel.

Mainly for skiing only.

Hotel services doesn’t match the rating. 1. The reception staff was not properly trained, not helpful and not customer friendly. 2. Hotel did not accept Visa card for the deposit. Only accept UnionPay or WeChat. Staff wrongly charged the card and had to refund, caused a long check in process for the guests. 3. The hotel reception staff including the Manager should know details of the prices and facilities offered by the ski operators and not just asking the guests to find out by themselves. We were asked to call the equipment rental offices ourselves to get the prices. 4. The room was not properly cleaned. Carpet was not vacuumed and we had to ask for the housekeeping to vacuum it in the evening as the vacuum cleaner was not an available when we checked in the room. 5. The toilet sink tap was loose and we had to ask the maintenance to get it fixed when we checked in the room. 6. Room service was not available as the kitchen was busy at 8pm. No notice was given to guests about this. 7. The toiletries were not fully replenished and an opened toothbrush packet left by previous guests was not replaced.

The service of the 毕雪源 was great as she was extremely attentive to our needs and was following up on helping us a lot during our stay. We would like to specially complement her for dedicated services.

the hotel is the best location and near ski park