Rezen Select  Shanghai International Resort

Ulasan Rezen Select  Shanghai International Resort

Rezen Select  Shanghai International Resort

No.58 Lane 1136 Miaojing Road, Pudong New Area, Shanghai, 200201, ChinaLihat Detail Hotel
Rezen Select  Shanghai International Resort
Rezen Select  Shanghai International ResortRezen Select  Shanghai International ResortRezen Select  Shanghai International Resort
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Very Good
3818 ulasan
Ulasan terverifikasi
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(3818)
Positive reviews(3726)
Reviews with photos/video(1800)
Offers pick-up/drop-offs(1709)
Friendly front desk staff(710)
Delicious breakfast(626)
Perfect for kids(331)
Close to airport(322)
Luxurious(149)
Has facilities for children(125)
Delicious buffet(73)
Negative reviews(92)
Kevin
Delightful Deluxe Double Bed Room (Mini Fridge, Bathroom Wet-Dry Separation)
Menginap di Agt 2024
Family
5 ulasan
3.0/5
Diposting pada 19 Sep 2024
Room is very smelly, strong smelly for the mould of the carpet and dusty. And the pillow also quite dirty. I’m still ok, but my partner body very itchy after sleep on the bed. Still heard that another room have one customer check out at midnight directly due to can stand for the bad smell. Need to improve for this part, even ur hotel might not a brand new facility. Breakfast is very sad part, it’s the one and only that makeregret to purchase for the hotel breakfast. The only best part is the hotel provided shuttle bus for going and return Disney land, also shuttle bus for airport directly.
Tanggapan dari Properti: Dear guest, hello! The taste problem mentioned in your review has been investigated and solved in a timely manner. Our breakfast is a very rich Chinese buffet breakfast, with freshly cooked wontons, noodles, fried rice, porridge and so on. Thank you very much for your recognition of our free shuttle service. I sincerely apologize for the inconvenience caused to you by this stay. We will continue to improve the quality of self, thank you for your comments, wish you a happy life!
WongVivian
Enjoy A Premium King Size Bed Room
Menginap di Jan 2025
Family
3 ulasan
3.0/5
Diposting pada 14 Feb 2025
Lots of variety for breakfast and the room just normal. A bit pricey for this kind of standard.
Tanggapan dari Properti: 尊敬的賓客，您好！歡迎您入住麗呈睿軒川沙酒店，首先非常感謝您對我們早餐的認可，我們的早餐是中西結合的，種類豐富多樣，您提到的房間問題，我們會繼續努力，不斷地提升我們房間的設施，為後續入住的客人帶來更好的入住體驗，也期待您再次入住我們酒店，來檢驗我們的進步！祝您生活愉快，蛇年巳巳如意！
Guest User
Enjoyable Superior Family Theme Suite (Mini Fridge, Two Double Beds)
Menginap di Mei 2024
Family
1 ulasan
4.7/5
Amazing
Diposting pada 28 Jun 2024
We’re family with 3 kids, the room very spacious and have toys for kids. The room is clean and the beds are big. There’s also shuttle to disneyland, please ensure book in advance. The receptionists are very helpfull and try the best to communicate in foreign languanges.
Tanggapan dari Properti: Dear guest, hello! Very happy to see your evaluation, thank you for giving our hotel affirmation, we will continue to work hard, continuous progress, only to live up to your recommendation, we will provide a better accommodation environment, more intimate service, look forward to you will visit again to witness our progress, I wish you a happy life, safe and healthy ~尊敬的宾客，您好！非常开心看到您的评价，感谢您给予我们酒店的肯定，我们也会继续努力，不断进步，只为不辜负您的推荐，我们会提供更好的住宿环境，更加贴心的服务，期待您会再次光临来见证我们的进步，祝您生活愉快，平安健康~
Jason
Enjoyable Superior Family Theme Suite (Mini Fridge, Two Double Beds)
Menginap di Mei 2024
Family
5 ulasan
1.0/5
Diposting pada 20 Jun 2024
The hotel room we were staying is not well maintain , wall is dirty, mouldy spots can be found in the bathroom. Toilet flush is also not working well .
Tanggapan dari Properti: Dear guest, hello! Welcome to stay in our hotel. After reading your review, the management department held a rectification meeting on such problems. We have gradually replaced the floor of the shower room in the bathroom. We value your comments very much, and thank you very much for your feedback, which can make us realize our shortcomings and help us do better. We hope that you can give us another chance to test our progress when you come to China again. Thank you very much! Wish you a happy life~尊敬的宾客，您好！欢迎您入住我们酒店，我们在看到您的点评后，管理部门就针对此类问题开了整改会议，卫生间的淋浴间地板我们已经逐步落实更换中。我们非常重视您的点评，也非常感谢您的反馈，能够让我们认识到自身的不足，帮助我们做得更好。希望您后续再次来到中国能够再给我们一次机会，来检验我们的进步！非常感谢！祝您生活愉快~
Guest User
YOYO Family Room – Fun Family, Mini Fridge, Two Double Beds, Tub
Menginap di Agt 2024
Family
1 ulasan
4.2/5
Very Good
Diposting pada 6 Sep 2024
The hotel location is near Disney land. Hotel provides free shuttle transport to Disney land and Pu Dong airport. Recommend.
Tanggapan dari Properti: Dear guest, hello! Welcome to our hotel. Thank you for your recognition of our hotel shuttle service and location. Hope to have the opportunity to serve you again! Wish you a happy life!尊敬的宾客，您好！欢迎您入住我们酒店。感谢您对我们酒店班车服务以及地理位置的认可。希望有机会还能再次为您服务！祝您生活愉快！
Steveong
Delightful Deluxe Suite (Sharp Air Purifier, Mini Fridge)
Menginap di Okt 2024
Family
5 ulasan
4.7/5
Amazing
Diposting pada 21 Nov 2024
Near to disney by taking a cab. Room was good and suitable for family.
Tanggapan dari Properti: Thank you very much for choosing Lichen Chuansha Store. We will definitely work harder and look forward to your personal experience of our service and quality. I believe we will not disappoint your full recommendation. We are always ready for your arrival~~
Guest User
Mini Room - Atrium-View (Double Bed) (Fridge)
Menginap di Jun 2024
Family
1 ulasan
4.5/5
Great
Diposting pada 2 Jul 2024
1, I enjoyed the breakfast. It was delicious. 2, the service was nice and helped me to catch a flight.
Tanggapan dari Properti: Dear guests, hello! We warmly welcome you to stay at our hotel, and thank you for your praise and support of our breakfast and airport transfer services. We look forward to the opportunity to serve you again, and we will work even harder to provide you with a more perfect check-in experience than this one! Wishing you a happy life~尊敬的宾客，您好！非常欢迎您选择入住我们酒店，也感谢您对我们早餐及接送机场服务的赞美和支持。期待有机会还能再次为您服务，我们一定会更加努力，让您享受到比此次更加完美的入住体验！祝您生活愉快~
Guest User
Delightful Deluxe Twin Room (Mini Fridge, Bathroom Wet-Dry Separation)
Menginap di Mei 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 22 Jun 2024
Hotel location and shuttle service are very good for travelers without cars. The front desk is always friendly and responsive rapidly. They will upgrade bigger room for family and offer handy recommendations to visit around.
Tanggapan dari Properti: Dear guest, hello! Thank you for choosing to stay at our hotel and sharing your experience with us. Your satisfaction will be our biggest driving force for continuous improvement in the future, and sincerely look forward to your visit again!尊敬的宾客，您好！非常感谢您选择入住我们酒店及用宝贵时间分享您的入住感受。您的满意将是我们今后持续提升的最大动力，衷心期待您的再次光临！
Anonymous User
Enjoyable Superior Family Theme Suite (Mini Fridge, Two Double Beds)
Menginap di Nov 2023
Family
15 ulasan
4.0/5
Very Good
Diposting pada 7 Jan 2024
Value-for-money hotel with big family room that’s suitable as a base for Disneyland trip.
Tanggapan dari Properti: Sometimes, a simple praise means a lot to us. It is enough to prove and affirm that our hard work has been recognized! What I like more is looking at the affirmation every word. My heart is filled with gratitude, like a hundred flowers blooming in all their glory. Thank you for your support all the way. I hope to be with you all the time and look forward to your next five-star review.
Tuulka
Mini Room - Atrium-View (Double Bed) (Fridge)
Menginap di Apr 2024
Business travelers
7 ulasan
3.2/5
Diposting pada 30 Mei 2024
No everyday shuttle bus, no english speaking person, there was bar karaoke near hotel, very loud, buffet breakfast doesn’t have much choices
Tanggapan dari Properti: Dear guest, thank you very much for your feedback on the hotel. Our hotel takes buses to the airport and Disney every day, and our breakfast is a buffet with around 40 varieties. Our hotel staff have poor English skills, and we will provide them with enhanced training in English. Thank you very much for your feedback and welcome you to visit us again. Thank you.
Tiago José dos Reis
Enjoyable Superior Family Theme Suite (Mini Fridge, Two Double Beds)
Menginap di Sep 2023
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 8 Okt 2023
It was a very pleasant stay: - Very friendly and helpful staff. - Excellent family room. - Very clean. - There are plenty of restaurants in the vicinity. - Perfect for those wishing to visit Disney. Overall it was a perfect stay.
Tanggapan dari Properti: 非常感謝您給予麗呈的全五分好評，您的滿滿評價着實給了小麗滿滿的正能量，謝謝您對麗呈的認可和鼓勵。我們一定會再接再厲，不斷提升自己。努力把服務做到最後，一定要對得起您的信任。期待與您的再次相遇，小麗祝您事業順利，天天好心情~
koh
Enjoyable Superior Family Theme Suite (Mini Fridge, Two Double Beds)
Menginap di Sep 2024
Travel with friends
3 ulasan
4.0/5
Very Good
Diposting pada 10 Nov 2024
Need to improve on the toilet cleanliness
Tanggapan dari Properti: Dear guest, thank you very much for your feedback. We have reported it to the relevant departments for rectification. We will continue to improve our quality and hope to have the opportunity to serve you again so that you can test our progress. I wish you a happy life.
Adventures of a STRAWBERRY
Delightful Deluxe Double Bed Room (Mini Fridge, Bathroom Wet-Dry Separation)
Menginap di Agt 2023
Other
35 ulasan
3.5/5
Diposting pada 11 Sep 2023
It’s close to Disneyland. There’s a bus at 7 & 8 that takes you to & back from Disneyland It’s okay for an in and out trip
Tanggapan dari Properti: Dear guest: Thank you for staying at Lichen Ruixuan Hotel. We will serve you attentively and add a beautiful memory to your trip. The journey of life is long, and it is fate that you and I meet. All the staff of Lichen Ruixuan look forward to your visit again.
Nini Koiman
Enjoyable Superior Family Theme Suite (Mini Fridge, Two Double Beds)
Menginap di Mar 2024
Family
10 ulasan
5.0/5
Outstanding
Diposting pada 15 Apr 2024
Suit for family. The hotel is clean. There are a lot of resto beside the hotel.
Tanggapan dari Properti: Dear guest, Thank you very much for your recognition of our hotel. Our hotel has always adhered to the service concept of guests first, to provide the highest service for every guest who stays in our hotel. Your satisfaction is what we have been pursuing! Welcome to China and welcome to our hotel! I hope we can serve you again sometime!
Alex10
Mini Room - Atrium-View (Double Bed) (Fridge)
Menginap di Jun 2023
Family
32 ulasan
2.5/5
Diposting pada 15 Agt 2023
It was not good after you know that the stuff forgot your booking and no rooms for you, then they found the solution
Tanggapan dari Properti: Dear VIP: Hello! Thank you very much for staying at Chuansha Hotel, Lichengruixuan Shanghai International Tourist Resort. From your comments, we are very sorry to see that this check-in did not meet your expectations, we apologize for the inconvenience caused to you. For your questions, we have feedback to the relevant parts and reported to the general manager, we will pay attention to the quality of service, the future will prevent such problems. We will try our best to do a better job, so that every guest can feel the warmth of home, hope you can see our progress when you check in next time, look forward to your visit again! I wish you and your family work smoothly, good health!