Fuyue Hotel

Nice hotel with beautiful rooms and a very good price. Great choice for breakfast

It was a great hotel experience. Right from check-in I had such a pleasant experience. The receptionist (Miss Liu 前台小刘) was accommodating and absolutely went out of her way to help me settle in after a 40hr multi-legged trip. I had to double up on coffee to survive the jet lag and the maid Miss Yang (杨水莲) whom I never actually saw in person took note and left me extra bags of instant coffee with a kind note. The hotel is clean and well maintained. Everything works and is of decent quality. I am not certain if the hospitality star systems in China or anywhere are one and the same. Although I suspect Fuyue's 5-star rating is more domestic than the true five star experience one could get from the Waldorf Astoria, the hotel feels luxurious enough for the money. And while it doesn't come with the level of service one normally would expect from a 4-star place in the west, the local staff I interacted with were all pretty helpful. There's a gym and a 25m pool where 6 or 7 people could swim laps comfortably on the second floor. And the Chinese buffet for breakfast was quite amazing as well - there are enough ingredients and plates that one could consider a typical continental breakfast with two caveats: there is no cheese and the yoghurt is watery. I would definitely go back.

衞生：大概看一下還可以！挺乾淨的。 環境：酒店開業時間也挺久了，環境保持的也挺不錯的。 服務： 前期和我聯繫的經理服務不錯，很熱情，入住前一天還有人打電話來問我需不需要佈置之類的。我覺得前期工作做的確實不錯！ 後期入住後服務一言難盡很可笑。 1.不主動提供浴缸套，打電話問前台要，前台説今天的發完了。 2.叫前台送幾瓶礦泉水，礦泉水要額外收費。（事先聲明我沒有要很多水，大概要了6瓶的樣子） 3.外賣機器人送的很慢很慢很慢，還滯留了，外賣送達方式不統一，一會外賣送快遞櫃去了，一會外賣送大門口了，一會兒外賣機器人幫忙送上來。 4.前台服務不熱情，掃停車券的時候有疑問，問前台，前台衹會説掃停車券，多的一句廢話也不願意自願解釋。