Ulasan Yitel Premium (Shanghai Wujiaochang Metro Station)

Tanggapan dari Properti: 尊敬的賓客： 您好！感謝您選擇下榻我們上海五角場和頤至尊酒店並抽出寶貴的時間分享您的入住體驗。非常開心能得到您對我們酒店的認可，您的肯定是我們不斷前進的動力。酒店地理位置優越，位於五角場商圈，靠近地鐵10號線，通過軌道交通可達外灘、陸家嘴、人民廣場等城市地標。酒店對於無論是硬件配件還是服務都有很高的要求，一切的一切衹是為了能夠提高您的入住體驗，再次感謝您的支持，期待您的再次光臨。祝您生活愉快，萬事順心。 酒店總經理 ：Lucia

Tanggapan dari Properti: Thank you very much for your love of this hotel. Your satisfaction is our greatest pursuit. It's nice to know that our location allows you to easily reach universities, subways and shopping malls during your short stay. According to feedback, these conveniences significantly enhance your travel experience. We are well aware that providing excellent service is always one of our priorities as a front office manager. Please feel free to contact us if you have anything that you need to improve or strengthen on future visits, or if you have other specific suggestions or requests. We promise to continue to listen to your voice and continue to improve our services and facilities. Thank you again for your valuable evaluation and look forward to bringing you a more satisfactory experience.

Tanggapan dari Properti: 非常感謝您的美好評價，我們無比欣慰得知您在酒店的逗留令人滿意。讓我們的團隊成員受到您的認可，特別是那位細心照顧您的早餐大嬸，這是對我們莫大的鼓勵。關於你們提到的早餐區域入口的擁擠和等待時間的問題，是我們維持服務質量的小瑕疵。酒店已經進行了反思，並已經着手優化此區域的流程以減少擁擠情況，確保每位顧客的用餐體驗舒適順暢。未來，我們期待再次為您服務，希望您能夠再次光臨，親身體驗改進後的服務和環境。再次感謝您的反饋，期待在不久的將來歡迎您的迴歸。

Tanggapan dari Properti: Thank you very much for your affirmation and positive feedback. We are pleased to hear that you are satisfied with our location, breakfast, service, and accommodation environment. We firmly believe that the hard work of every employee and our pursuit of excellence in service have provided you with a warm experience on your journey. We are honored to provide you with a simple and delicious breakfast, as well as excellent service from our friendly aunt.We realize that clean and comfortable rooms are the foundation of providing guests with a high-quality accommodation experience. We maintain a consistent high level of attention and strict standards towards this. Please rest assured that we will further strengthen the cleaning process and quality testing in our future work to ensure that every room meets or even exceeds your expectations.If there are any unsatisfactory aspects, whether it is in the process of catering selection, facility use, or other service needs, you are welcome to provide feedback to our service team at any time. Our goal is to ensure that every guest feels at home in our hotel and enjoys a one-stop, high-level, and thoughtful service.Thank you again for your valuable evaluation. Your satisfaction is the driving force behind our progress. We look forward to your visit again, experiencing our continuously optimized and upgraded services firsthand, and creating more wonderful accommodation memories together.

Tanggapan dari Properti: Thank you very much for your valuable review. Our team is honored to provide you with a satisfactory stay experience. The feedback of "Very clean hotel, great location, close to the metro station" was a great encouragement to us. We always adhere to cleanliness as the bottom line of service, and ensure the cleanliness of the hotel environment while ensuring the comfort of the room. For dining options around the hotel, we have always been committed to providing our guests with a convenient and delicious environment, so that you can enjoy delicious food in your busy spare time. Regarding the description of the surrounding food stalls, we respect and welcome the delicious experience that a variety of dining options bring to diverse customers. Based on this information, we will further improve the surrounding services to ensure that while providing you with quality accommodation, your life will be more convenient and rich. Thank you again for your wonderful feedback and look forward to your next visit, we will continue to work hard to make every stay an unforgettable and wonderful memory.

Tanggapan dari Properti: Thank you very much for your love of this hotel. Your satisfaction is our greatest pursuit. It's nice to know that our location allows you to easily reach universities, subways and shopping malls during your short stay. According to feedback, these conveniences significantly enhance your travel experience. We are well aware that providing excellent service is always one of our priorities as a front office manager. Please feel free to contact us if you have anything that you need to improve or strengthen on future visits, or if you have other specific suggestions or requests. We promise to continue to listen to your voice and continue to improve our services and facilities. Thank you again for your valuable evaluation and look forward to bringing you a more satisfactory experience.

Tanggapan dari Properti: Thank you for your warm review! It is a pleasure to bring you a satisfactory breakfast and cleaning experience. We are always committed to providing every guest with a service that exceeds expectations. Especially our team of chefs, who accurately grasp the taste and quality of each dish, strive to make every breakfast a wonderful start to your day. At the same time, our cleaning team spares no stone unturned to ensure that every room is clean as new, providing a comfortable environment for your stay. Your satisfaction is our motivation, we will continue to work hard and hope to have the opportunity to provide you with the same excellent service again, you are welcome home anytime.

Tanggapan dari Properti: Your comments are greatly appreciated! The geographical location you mentioned is very good, which is one of the directions that the hotel has been working hard for. With a very convenient location in the city center, our hotel is surrounded by many business districts and tourist attractions, providing great convenience for your travel. In addition, your evaluation also mentioned that the service of the hotel is very good, and we will continue to work hard to improve the quality of service to meet the needs of you and guests. Thank you again for your review and have a great holiday!

Tanggapan dari Properti: Hello, distinguished guests! Thank you for your comments. We still have room for progress. Your opinions are very important to us. Detailed service has always been the focus of our special attention for a long time. I'm glad that you can mention us in time. I look forward to your visit again and feel our progress------General Manager Lucia

Tanggapan dari Properti: Thank you very much for your positive comments and valuable suggestions about our hotel, we are deeply honored. We are deeply pleased with the points you mentioned. Thank you for your affirmation of the hotel's location and comfort of the rooms, and we are sorry that we have not met all expectations for TV projection screens. "We will adjust our services and introduce more modern and innovative facilities based on feedback. For breakfast suggestions, we will take immediate action to increase the variety of dishes and provide more delicious choices. Your satisfaction is always our goal and your feedback will help us to continuously improve. Looking forward to providing you with a better stay experience again. Thanks! ”

Tanggapan dari Properti: 感謝您的反饋，非常高興您對我們的位置便捷性、設施衞生、早餐選擇和客户服務給予讚賞。對於酒店年歲帶來的設施略顯老舊的問題，我們將持續投入資金進行維護與更新，確保每位賓客都能享受更舒適的住宿體驗。關於交通的重要性，很高興您發現地鐵和公交的便利性，我們會繼續保持與公共交通的有效連接，讓出行更加無憂。早餐方面，您的肯定對我們來説是鼓勵，我們將更加用心，提供更豐富的國際美食選擇。我們的宗旨始終是讓每一位客人滿意，小周的服務受到好評我們深感榮幸，後續我們會對員工培訓更多服務細節，以期提供更加周到的專業服務。再次感謝您的建議，您的聲音是我們持續改進的動力，期待您的下次光臨，為您提供更好的服務體驗。

Tanggapan dari Properti: 非常高興聽到您再次選擇入住我們的酒店，並對我們的位置、設施和服務給予高度評價！您的滿意是我們最大的榮幸。關於您的推薦，我們感到非常榮幸和感激。如果將來您有更頻繁的出差或旅遊需要，希望酒店能繼續成為您的首選住所。我們一直致力於提供更高水平的服務，如果您有任何建議或需要，都歡迎隨時聯繫我們。再次感謝您的好評，期待您的下次光臨！

Tanggapan dari Properti: 尊敬的客人，感謝您對我們酒店的肯定與反饋。很高興聽到您在五角場享受到了便利出行，前台服務得到了您的認可，房間設施齊全的美好體驗。關於停車不免費的這點給您的不便，我們深感歉意。目前我們的停車服務政策確不便，敬請諒解。我們正積極與相關部門商討更合理的解決方案，希望未來提供更優質的服務。非常感謝您的寶貴建議，期待有機會再次為您提供滿意的服務。

Tanggapan dari Properti: 非常感謝您的滿意評價與寶貴建議！很高興得知您參加ICEBE2024研討會期間，對酒店的位置、通勤便利性、早餐品質以及房間衞生感到滿意。您的好評對我們團隊是莫大的鼓勵。對於未來可能存在的任何不便或不滿，我們深感遺憾並承諾持續改進。如您有空，期待有機會與您再次合作，提供更加貼心的服務。若您還有任何需求或建議，請隨時通過前台或發送郵件至客服郵箱聯繫我們，我們將立即處理並不斷優化。衷心感謝您的參與與反饋！