Jinjiang Inn Pinshang (Shanghai Railway Station South Plaza Hotel) Guest Reviews
4.4/5
1345 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(1345)
Positive reviews(1244)
Reviews with photos/video(157)
Easy to get around(319)
Convenient location(272)
Close to train station(166)
Friendly front desk staff(91)
Great value for money(79)
Strange smell in room(29)
Perfect for business trips(20)
Negative reviews(101)
ZKLin
Standard Queen Room
Stayed in Nov 2024
Solo travelers
5 review
3.7/5
Posted on Dec 16, 2024
This is my 2nd hotel around Shanghai railway station, Location I feel is the easiest to navigate at affordable price. Room is fairly clean and I appreciate the quiet atmosphere as compared to my previous hotel. The main issue is that inside out of my room has a strong cigarette smell during my stay. If you can take cigarette smell I think this hotel is suitable in terms of pricing and location.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Suite With Cards
Stayed in Oct 2024
Family
8 review
4.7/5
Amazing
Posted on Dec 5, 2024
Everything OK except the room need to be upgraded. Location if very good with metro subway just few minutes walk and the Shanghai railway ststion just across the road.
Response from Property: Dear guests, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming back again, and have a great trip.
Ravina Chaya
Standard Queen Room
Stayed in Dec 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Very good price quality. Excellent location (just a bit hard to find the first time)
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
ha đvgrdas
Standard 2-bed Room
Stayed in Feb 2025
Travel with friends
3 review
3.7/5
Posted on Mar 23, 2025
Good enough but feel a little bit uncomfortable with smoke smell
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Marie
Superior Queen Room
Stayed in Jan 2025
Solo travelers
10 review
5.0/5
Outstanding
Posted on Feb 23, 2025
good location and breakfast. Wish they have more coffee option :)
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Piotr
Standard Queen Room
Stayed in Sep 2024
Family
5 review
3.2/5
Posted on Nov 22, 2024
The hotel itself is fine. Little worn out but ok for short stay for one or two nights.
The worst side of this hotel are surroundings. There’s not much here apart from the train station, but it has seen better days. Little bit dodgy area but we haven’t face any situations
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
wa
Superior 2-bed Room
Stayed in Nov 2024
Family
9 review
2.5/5
Posted on Jan 18, 2025
Not too clean and very hard for the Didi to locate the hotel.... not good!!
Response from Property: Dear guests, thank you for your review of the hotel! We deeply regret your experience during your stay at our hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of our service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Travelers; Family
Standard 2-bed Room
Stayed in Dec 2024
Family
8 review
4.5/5
Great
Posted on Feb 7, 2025
Very near at the Shanghai Railway Station.
Staff very helpful.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
L
Suite With Cards
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Nov 18, 2024
The checkin progress is kinda slow. We know it is near midnight, all of us hope the process could be faster and everyone can rest longer
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey
Shane
Standard 2-bed Room
Stayed in Nov 2024
Family
15 review
3.7/5
Posted on Dec 24, 2024
Smells like a cigarette along the hallway. Breakfast wasn’t good..
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
ADWAYATA
Standard Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Quite, Clean, Comfortable
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深感遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨
Parrott Chiu
Standard Queen Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 7, 2024
good very good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
SLKO
Family Room
Stayed in Nov 2023
Family
5 review
3.7/5
Posted on Dec 25, 2023
Very convenient for early train
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your review. We hope to receive your five-star praise next time we stay. Thank you again for your affirmation of the hotel. We look forward to visiting you again. Have a pleasant journey!
SoneyChen
Standard Queen Room
Stayed in Sep 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 25, 2023
Very nice convenient hotel.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Anonymous User
Standard Queen Room
Stayed in Feb 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 7, 2025
Very satisfied, very user-friendly hotel, directly upgraded the room type, considerate service, breakfast buffet restaurant, also very rich, excellent location, Shanghai Station, subway entrance is very close, the front desk lady Xiao Zhao service attitude is very good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!