Homeinn · neo (Shanghai Xujiahui Wanping South Road)

Location was excellent and the hotel itself was not bad. For solo travelers or a quick business trip it is sufficient.

Booked a room for my mom. She lived there for 10 days and enjoyed her stay, however I found the hotel overpriced. I went into the room to help mom with the suitcases and internet, after 10 minutes the guard was knocking the door, demanding me to leave as I didn’t check in. I explained him I will just help for some time and leave, he insisted anyway. I can understand the rules, however I also hope for understanding as I never experienced it in other hotels, obviously I am not staying for a night as I explained, just some time to help. That was not a good impression and I didn’t find the guard polite. 1. Location. Better find another hotel around Xujiahui, every day we had to walk upstairs to cross the road. My room was facing trash cans. KTV was loud one night. 2. Service. The room was on the second floor and there was no elevator, nobody offered to carry the suitcases. It seems the guards on this hotel are to scare off guests not to help them. Terrible. 3. Cleanliness. I asked the reception to clean the room again after check in, the window was dirty, found a hair on a bed and dust in general. Reception area is messy. 4. No toothbrushes or combs or anything. There is store beside the hotel though. Can’t say it was terrible, like I said the experience was rather positive, however for this price and for HomeInn (RuJia) it’s very disappointing.

Everything good the stuff a bit rude.