Banyan Tree properties in Shanghai

booked a room at the Banyan tree for my parents who were visiting to celebrate their wedding anniversary and upon check in we were greeted by the most lovely staff who quickly helped my parents check in and upgraded us for free to a nicer room. It also had prepared Rose petals within the room and some desserts to celebrate their wedding anniversary which was very appreciated. The room was unbelievable and the view alone made the whole experience worth it. My parents absolutely loved their stay and couldn’t stop raving about the service of all the workers as well. we had some items that my family were unsure if we could bring onto flight, and the hotel staff even went out of their way to call the airline to confirm for us. hotel amenities also great, huge gym and pool with multiple spas, and gym having a reformer pilates machine too. we’ve been to many hotels within shanghai now and this is by far the best , with strong service, a modern room and incredible view. all the photos of the view in the review were taken from within the room, better than going out to the bund!