Hotel dengan Sarapan Pagi di Shah Alam

”A beautiful hotel with 5-star service quality. It offers a peaceful and harmonious atmosphere, featuring a clean swimming pool and a spacious prayer room. Inside the prayer room, there is something unexpected – an antique speaker with profound significance. Tourists are encouraged to stay here to experience the serene and tranquil ambiance in the heart of Shah Alam.”

Calm and serene place to stay. Large screen Tv with netflix (own account login) is a big plus for me. I had a good sleep as the mattress is not springy and noisy Took me short time to check in. 5 minutes into the room the front desk employee called us asking about the condition of the room. When turning on the tv, i had a welcoming message with my name spelled out on the screen. Little deeds like the above makes me feel appreciated and this is my first ever experience in my 30 years of hotel living life. Breakfast is superb. Tonnes of selections be it western or local delicacies. Waiter and waitress are very welcoming and attentive towards the guest needs. Ample open and free parking spaces opposite the main lobby. It would good if the hotel could build a covered walking path from the parking lot the lobby to help guest from getting wet during rainy day. Overall it was a pleasant stay.

It was a splendid hotel! We had a great time there. The hotel is nearby to the mall and lot of shops which is convenient for us. The view is super fascinating.❤️❤️❤️ Will definitely book this place again

I recently stayed at this hotel and had a mixed experience. The exit lift and path towards the hotel have poor ventilation, as it's a closed area without air conditioning, which made it a bit uncomfortable. However, the room itself was very clean, and the bed and pillows were comfortable, making for a restful night. The bathroom was a bit on the small side, but it was functional. The hotel breakfast was of a standard quality, nothing too special but still decent. One downside was the limited food options in the area, as the hotel is surrounded by an industrial zone. On the plus side, parking was free and easy to find, which was convenient. The staff were friendly and helpful, which definitely made the stay more pleasant. Overall, it's a good option if you're just looking for a clean, comfortable place to stay with easy access and parking.

The level of courtesy, helpfulness, and downright exquisiteness of the hotel staff is outstanding! From the minute I arrived the entire staff made every effort to make me feel extra special and welcomed. The hotel went out of their way to make my stay enjoyable and even provided a wonderful cake for my birthday. Thank you so much Doubletree i-city shah alam 💕🌸

Hotel cantik dan staf very friendly tapi ada beberapa benda kena improve Tak best : 1. Masuk ja bilik toilet berbau busuk.Terpaksa tolong cucikan 2. Makanan bilik sebelah di letak kan di luar bilik sampai keesokan hari tidak di bersihkan.Mungkin kekurangan staf Best 1. Lokasi dekat dengan park i city.Jalan saja 2. Dapat free tiket water park 3. Parking mudah

Toilet was used and not flushed when we arrived at our hotel room. Cleanliness is not up to standard unfortunately. First and last time we will check into this cheap hotel.

Customer was excellent.. The room was average.. The swimming pool need to be service and repair.. The towel at the pool was not properly clean.. Can see stains on the towel.. Excellent Customer Service.. Thank you for the late late check out.. Hotel was not bad..

The room is nice and within exoectation for the 5 star resort hotel. However, the Hotel need to upgrade the service in term of registration; especially with this one guy who is not that friendly. I checked in around 3:30pm . First the hotel seems difficult to find my booking under my name but later it was resolved. Then the Reception guy told me that the Room is not ready and I have to wait; and he said he will approached me once received feedback from Housekeeping. I was waiting for 1/2 hour and still no one approached me. Then I went back to front desk to ask for update. As that guy was occupied with other registration, i managed to talk to another guy who seems genuinely trying to assist me. Then I can see this guy struggling to find a ready room ... as the one room that he said ready was snapped up by another guy at reception. ************* it was finally resolved after long wait at the lobby. I'm not sure whether I received this kind of treatment because Ive booked via Trip.com and not directly with Hotel. But then I saw all my other friends who went to register with another reception guy, managed to get their room straight away, although they are also booking via other agents like *********** etc.

The hotel is great. We stayed in room 505. However, the cleanliness of the room was appalling. The carpets have bits and pieces of crumbs, and behind the curtains there is some trash not fully cleared. The bed has strains of black hair, which does not belong to us (dyed hair). There were no towels available and only provided upon request. It seems though the room was cleaned in a rush. Mind you we checked in way late after 4 pm. Not all bad though, the breakfast makes up for all the complaints. Breakfast spread was good.