Business Hotel Sfax

시설이 현대적이고 청결했어요 위치도 좋고 서비스가 좋아요 세탁서비스도 아주좋았습니다 조식도 꽤먹을만했어요 ^^

The rooms are of a high standard but this is almost irrelevant for lower level rooms in terms of the banging of the bass speakers from the restaurant disco. Sound insulation is appalling and the double glazing is no better. The beer I’d advertised as Heineken (it isn’t).

Very bad experience. Terrible customer service from the Manager, Haythem, he could have been at least polite and apologetic that they could not allow us to enter their hotel since one of us was wearing sweatpants despite we were with a tourist who wanted to experience the food in their hotel restaurant. Manager never smiled at all, with sloppy clothes and dirty pants. Not to mention he did not shave his face and name tag all crooked, he started pointed his forefinger at our friend’s clothes who was not wearing “business casual” clothes like as if he was all neat. It was very understandable and reasonable that the hotel was very busy with police at that time due to security but the issue here is you still have to be at least polite and smiles at guests no matter what! Our friend works in the travel industry in Qatar and would never recommend this hotel to her clients. Hope you give proper training to your employees and realize how guests’ reviews/experience is very important.