berber723
30 Desember 2024
We had a fabulous 5 night stay here during Christmas 2024 We were actually in 2 different rooms. The hotel itself is gorgeously decorated and the staff is outstanding. We were originally in room 201, the “Harry Potter” room, a 2 floor suite with wall-to-wall bookshelves, 2 full bathrooms and fabulous decor. We loved it initially, but sadly we had VERY noisy neighbors the first 2 nights. The staff, especially the manager Rocio, went above and beyond to get us into another room for the rest of the stay. This was room 303, an isolated suite on the third floor. Also beautifully decorated and with a BATHTUB. The breakfast buffet is generous, with a lot of variety. Agustín in the breakfast room treated us like royalty. We would particularly like to mention another Rocio, this time the beautiful lady that cleaned our rooms every day. She went above and beyond to make our stay extra special. The room was immaculate every single day and there were other personal touches that meant a lot to us. We also loved JuanJo and Jorge, among many other people whose names we did not get. Thank you from the bottom of our hearts. Hasta la próxima.
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