Zafiro Palace Andratx

The hotel is great, they really make you feel at home. There are many options to choose from when you are there. From the 5 restaurants to the 5 or 6 pools. There are options for private pools with the different rooms. The concierge Pedro had great suggestions for activities and offered some truly unique experiences. He also showed us two incredible beaches that you won’t find on any guide. My only issue was that the sound proofing wasn’t on par with the rest of the experience. We could hear everything happening outside of the room and some of the notices from the neighbours.

I stayed here for one night for a conference. I can't help wishing I had stayed for longer. Everything about the hotel is good, whether it's the rooms, the staff, the view and more. The breakfast was also great. I didn't have a chance to use the other facilities but they seemed pretty good too..

Make no mistake , this is a very good hotel indeed .Quality rooms , great service , VERY clean throughout with good attentive staff overall . Pools were all very good with lots of space and no probs getting sun loungers . We had a Junior suite with a small pool and i would recommend . Breakfast was superb , seriously catering for any taste ! Special shout out to MARCO we called him the “egg man “ he did all egg related tasks and made superb omelettes ! We had a bad experience with an extremely undercooked burger from room service but that was very efficiently sorted by the excellent staff on reception , charge waived and preventative measures put in place . Just what one would expect from a top hotel . Regarding the 4 speciality restaurants , we only visited 3 . The Italian was very good and we enjoyed . The Mediterranean one was a bit of a dissapointment though . It was fine dining . I started with Scallops that were nicely prepared but surprisingly lacked seasoning .I then had lobster . It was superbly presented but again strangely lacked seasoning again . In addition there were no side dishes available on the menu so we left still hungry which again we thought a little strange . When our waiter asked how the meal was i politely pointed out what i’ve written here but got a more irritated response than was expected . I didn’t note his name but he was a tall older guy who always wore braces on his trousers . The third Restaurant was the steak one and frankly it was absolutely superb in every way . We loved it and went twice . Many of the waiters interchange between the different speciality restaurants and one guy i must mention is Cayetano Carmona , a lovely man who became a friend during our stay . Always smiling and always helpful . A credit to the hotel . The buffet evening meals were very good with an amazingly varied array of dishes available to sort all tastes . My 2 negative points above should not be seen as detracting from what was a fab holiday in a wonderful Hotel .

This is a really lovely hotel in a nice part of Mallorca. The rooms are very well appointed and comfortable and ours had great views across the bay. It is very family friendly with a shaded children's pool and special baby and children's meals in all the restaurants. When we were there it was mainly babies and toddlers as it was term time. I am not sure what it would be like with older children and how well it would work for them. There are 4 pools (one for adults only) and a great swim up bar in the main pool. The food is amazing and to a very high standard. The buffet was good for any meal. However all the 4 speciality restaurants (all themed) were so good. If you are on all inclusive everything is included there are no surcharges for steak or expensive cocktails. We were able to organise a hire car very easily through the concierge and had a good day of site seeing around the top of the island. While the hotel is not on the beach it is short walk down to the beach which is not too busy and there are shops and restaurants. Would thoroughly recommend.

Absolutely beautiful hotel, amazing attentive staff, gorgeous restaurants, stunning setting with spectacular views. It's the cleanest hotel we have ever visited and a real testament to the management and staff for running everything like clockwork. I would advise the room with a pool and/going all inclusive, it's worth the extra! We had an amazing holiday and we will be back again without doubt. Thank you for a marvelous holiday.

Horrible service…. My kids had sand on their bed at night when they were sleeping .. the house keeping didn’t clean their room! Even after complaining they still didn’t clean the bed. They insisting that we had gone to a beach which was a day before! terrible and shocking service I would never go there again or recommend to anyone.