Bilik Bilik by Muo

I had high expectations after reading so many good reviews, but unfortunately, my stay was a complete disappointment. First, I had requested a high-floor room, but upon check-in, I was told that all rooms had already been assigned, and I was placed on the first floor. While this was frustrating, the real issue came when I arrived at my room, I was shocked to find animal poo inside. I immediately went to the reception, showed them a picture, and requested a room change. However, the staff was polite but did not apologize and simply told me that they could not switch my room. The only solution they offered was to have someone clean it up. Since I was in a hurry to go out, I reluctantly accepted this. When I returned that night, the mess had been cleaned, but the room had a persistent bad smell throughout my stay. To make things worse, the next day, I found animal poo in the same spot again. Additionally, at night, there were many wild dogs outside, barking loudly, which made it difficult to rest. Overall, this was an extremely unpleasant experience, and I was relieved that I was only staying for two nights. I would not recommend this hotel based on my experience.