Hotel Bintang 5 Terbaik di Seongnam

The hotel location, the cleanliness, the inroom facility all are good. The main dis-appointed thing was that when I was there, I had waited for the hotel check in process. I understood about the check in time. Most of the hotel helped us to check in as early as possible if there was an available room. The receptionist (Julia) I have been attached the photos, avoided anyone to proceed check in. She was not helpful and good minded staff. When I was requesting her at 1 pm, she told me that I needed to pay early check in fee about 25% of room charges. Three minutes after she said (1.03pm), the another receptionist (if I was not wrong, Jay) helped us to check in. It meant that the previous staff Julia avoided to serve the customer. At the time of check out, I again met with Julia again. Although I requested to leave my baggage at the reception. She asked us to go other places and requested for it.

We stayed at the residence side and I must say it is one of the best, if not the best hotel we’ve ever stayed in on all of our travels. Very spacious, clean and NEW!!! All the staff members were very attentive, especially the manager for the WiFi support was courteous and responsive. I would highly recommend this hotel for quality, service and value for the money. Having the 24-hr CU (mini mart) in the 1st floor of the hotel was very convenient. Special shout out to our housekeeping staff, who went above and beyond to make our stay comfortable and enjoyable. Just few minor suggestions to the hotel management: 1. Don’t need a calendar, but do need clocks in the living room and the bedroom. 2. Need a trash can in the kitchen/dining table area. 3. Would be good to have a small dish rack, since guests are required to do the dishes 4. The sliding door from the master bedroom to the showers flaps around when closed if the heater or air is on. Needs to somehow stabilize it, it doesn’t make noise trying to sleep. With just few minor improvements it would be a “perfect” place to stay!

My second time here for a week-long stay and things were better than I remembered! Staff proactively helped me with my several luggages and early check in, bath gel and conditioner were of good quality and I was glad to be assigned a room facing the main view of Pangyo ☺️☺️ my first choice for a business trip’s stay as my office is 30 minutes away. 👏🏼👏🏼👏🏼

I really like the facts that breakfast was a all you can eat and the employees were helpful and nice. We liked that the family floor was in the same floor has the family pool, gym and laundry room. Location is about okay. 30 minutes away from the coex mall and 30 minutes away from the zoo so not too great but Awosome place to stay at above a small mall.

I booked this hotel for my business clients. 1. Location is quite good as it is close to Gangnam area. 2. Hotel was clean and cannot complain about it. 3. Front desk staffs were friendly. But if you try to dial them for the extension of the stay, it was so difficult to make a phone call with the front desk. No response in many cases. There was no bell boy and no concierge service at all. You will have to carry your own bags, no matter how big it is. If you get the room for your business clients, it can be very embarrassing as they do not provide such a concierge service. I hope the hotel management increases the number of employees for the concierge service. 4. facilities were good.

It’s a good hotel, the staff are attentive and helpful and the afternoon tea and happy hour (as part of the executive premium package) were great. Breakfast was standard but slightly less quality than some of the other Courtyard properties in Seoul but over it was a great stay. Would recommend it.

It’s a good hotel but the service at the counter can be better as well as the pool service. You’re only allowed to use the pool during selected hours and even if there is no one there they will tell you to leave. Also I asked to book a bus trip back to the airport and I got the worst seat. She could have asked me which seat do I prefer.

The staff here are friendly and the hotel interior is tidy. I recommend it here. Satisfied satisfaction ^^

This hotel room is beautiful and is situated at a retail square surrounded by good food. The bathroom has really nice toiletries. Wish they have better privacy for the bathroom though. The hotel staff are very nice and friendly and accommodating, even helping us to book ktx tickets as we did not have a Korean phone number. Hotel is within 5 min walk of the subway station, an easy walk even with luggage. From the subway, there is an elevator that goes up into the mall and it’s just a straight path across 2 roads to the hotel.

There is a gym and laundry room downstairs. The facilities in the room are very good, and there is a wardrobe for disinfecting and ironing clothes. I recommend using it! The effect is very good. The location is very good, very close to the subway station, there are many restaurants around, and there is a shopping mall above the subway station where you can shop The waiters are also very friendly, and there are waiters who understand Chinese