Yeraehaean-ro, 542, Seogwipo, Jeju Province, 63536, South KoreaLihat Detail Hotel
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1 malam
Ulasan Tamu tentang Hidden Cliff Hotel and Nature
9/10
Great
118 ulasan
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Ulasan terverifikasi
Location9.0
Amenities8.7
Service9.1
Cleanliness9.2
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All reviews(118)
Positive reviews(116)
Reviews with photos/video(47)
Awesome stay(38)
Great swimming pool(35)
Friendly staff(27)
Awesome rooms(17)
Loved the view(13)
Has an infinity pool(11)
Delicious breakfast(11)
Great location(8)
Negative reviews(2)
Random
Deluxe Twin Room (3th or 4th Floor)
Check-in Mar 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
This is the best hotel out of 3 hotel we stayed at when we were in Jeju. I love the location, the rooms were spacious, staff were very friendly, respectful and helpful. The view out to nature was amazing and calming. My kids enjoyed it. The pool is heated and was beautiful and it was perfect because the weather was cold. I love the idea of the DJ pool night time to just enjoy live music and chill time. Also very convenient with 7-11 store with other shops that are well affordable to buy necessities. The room service was also amazing. We ordered our food and it didn’t take long for them to be delivered. WE LOVE THIS HOTEL. A must to stay at if when we go again.
Tanggapan dari Properti: Dear Random, We are so happy that you enjoyed your stay at Hidden Cliff. We are so happy that you liked the hotel's location, spacious rooms, friendly staff, and beautiful views of nature. We are so happy that we could provide a comfortable environment for you to enjoy with your children. We are also so happy that you liked the heated pool and the live music at the DJ pool night time! It was a great help to us that you liked the convenient 7-11 store and the room service was fast and satisfactory. We will prepare to provide you with even better service and experience if you visit us again. Please visit us anytime. Have a nice day.
Guest User
Deluxe Twin Room (3th or 4th Floor)
Check-in Mar 2025
Travel with friends
8 ulasan
7.5/10
Diposting pada 27 Apr 2025
Hotel was nicer than I expected from the photos. Was let down by housekeeping and some faciliites that didn't work - the safe and a dripping rain shower which was not fixed during my stay. But they did fix the bolt on the door.
Other than these, the room was large and the bathroom clean and well maintained.
Location has many restaurants within a 5-15 mins drive and four EV charging lots are available in the car park. EV charging is compatiable with the charging card provided by Lotte Car Rental.
Didn't get a chance to use the faciliites other than the 7-11
Tanggapan dari Properti: Thank you for choosing to stay with us and for taking the time to share your valuable feedback.We are sincerely pleased to learn that your overall impression of our hotel was positive. In particular, we greatly appreciate your favorable remarks regarding the spacious guest room, the cleanliness and maintenance of the bathroom, as well as the convenience of the surrounding area. Furthermore, your detailed comments regarding the electric vehicle charging stations will no doubt be helpful to future guests We would like to extend our sincerest apologies for the inconveniences you encountered during your stay. The issues you highlighted should have been identified and resolved in advance, and we deeply regret the oversight. Please be assured that your feedback has been shared with the relevant departments, and appropriate measures are being taken to ensure thorough inspections and improvements. It is our commitment to continuously enhance the quality of our services and facilities to provide a more seamless and satisfying experience for all our guests. Thank you once again for your thoughtful review. We look forward to the opportunity of welcoming you back in the future under improved circumstances. Yours sincerely,
Guest User
Deluxe Twin Room with Panoramic View
Check-in Nov 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 21 Jan 2025
Fantastic Stay with an Amazing Breakfast Spread!
There were fresh pastries, a selection of fruits, cereals, and hot dishes that catered to both Western and Asian palates. The made-to-order omelet station was a favorite of mine, and the fresh juices and barista-style coffee were a great touch.
Tanggapan dari Properti: Thank you for using our hotel. We're so glad you enjoyed your breakfast. We are especially pleased to hear that you enjoyed the omelette station, fresh juices, and barista coffee. Based on your valuable experience, we will continue to strive to provide more satisfactory services in the future. We look forward to the day when you visit us again, and we hope that only good things will always happen to you. thank you
Annie
Deluxe Twin Room with Cliff View
Check-in Okt 2024
Family
12 ulasan
7.0/10
Diposting pada 12 Des 2024
It is a nice hotel but I was expecting it to be a nicer hotel with bigger rooms. Location was a bit out of the way of attractions. I was a bit disappointed that I was not able to get my free drink (coffee) which they advertised, because the coffee shop was open at a certain time only.
Tanggapan dari Properti: Thank you for choosing our hotel and for your valuable feedback. We are glad you enjoyed our hotel and apologize for any inconvenience this may have caused. We will improve on the fact that the room size and location did not meet expectations, and the lack of information about the coffee shop's operating hours. We will strive to provide better service regarding free coffee. We will do our best to provide you with a better experience in the future. Thank you again for your valuable feedback. have a good day.
Guest User
Deluxe Double Room With Cliff View
Check-in Jul 2024
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 22 Agt 2024
Very nice and clean, highly recommend.
Tanggapan dari Properti: Thank you for using our hotel and for your warm words of encouragement. Our executives and employees carry out sincere maintenance every day to ensure cleanliness. We are glad that our sincerity has reached you, and we are very happy to recommend you to other customers. I wish you only good things and I look forward to seeing you again next time. thank you
Adam Yates
Deluxe Double Room with Garden View
Check-in Jan 2024
Couples
19 ulasan
9.0/10
Great
Diposting pada 15 Feb 2024
A really nice hotel with very large and comfortable rooms. The heated pool was nice even during a slightly chilly February breeze!
Two nice restaurants and a nice bar bear by but everything else is a 20-30 minute walk away.
We booked this as it was directly adjacent to the olle trail we were walking g during our short break (olle 8 - photos are of the walk)
Will certainly be back
Tanggapan dari Properti: Thank you for your valuable review! I'm glad that you had a pleasant and satisfying trip. Our accommodation will continue to strive to provide friendly and caring services first from your point of view. I hope you only took good memories and I hope we can be together again next time.
Holidayzz
Deluxe Double Room with Garden View
Check-in Mei 2024
Couples
9 ulasan
9.0/10
Great
Diposting pada 3 Jul 2024
Relaxing serene environment to take a break. Beautiful infinity pool in the middle of the mountain. Great, attentive service. Walking trails were a little strange. But otherwise, very nice stay.
Tanggapan dari Properti: Hello, thank you for visiting our hotel. We are very pleased to hear that your stay at our hotel was comfortable and relaxing in a tranquil environment. We are also very proud of the fact that our customers were satisfied with the infinity pool located in the middle of a beautiful mountain. Regarding the unfamiliarity of the trail you mentioned, we will look for ways to further improve it. We are always trying to provide better service to our customers, and your valuable opinions are of great help to us. We will continue to strive to provide the best relaxation and service to customers who choose our hotel. Thank you once again for choosing our hotel, and we look forward to your next visit. thank you
Guest User
Deluxe Twin Room (3th or 4th Floor)
Check-in Mar 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 30 Apr 2024
very good!
Tanggapan dari Properti: Dear Sir/Madam,Greetings from Hidden Cliff Hotel&Nature!We are glad to hear that you were satisfied with your stay. We are always trying to provide good service to our customers. We will welcome you to the ever-growing Hidden Cliff Hotel during your next stay. Have a good day. Thank you
Guest User
Deluxe Double Room With Cliff View
Check-in Mei 2024
Couples
3 ulasan
9.0/10
Great
Diposting pada 24 Jun 2024
The hotel was very nice, room service was great and the pool party was fun!
Tanggapan dari Properti: Hello, thank you for visiting our hotel. We think it will be a fun day thanks to your good review. We are proud that your stay at our hotel has been a good memory, and we will always strive to become a hotel that strives hard. We hope you will visit our hotel many times in the future. I hope you have a nice day. thank you
Guest User
Deluxe Double Room With Cliff View
Check-in Apr 2024
Couples
1 ulasan
6.5/10
Diposting pada 7 Mei 2024
good good
Tanggapan dari Properti: Dear Sir/Madam, Greetings from Hidden Cliff Hotel&Nature!We are glad that you left with good memories from our hotel. We always try to show our best efforts and hope that you will use our hotel again next time. Have a nice day. thank you
bugeun
Deluxe Double Room with Garden View
Check-in Jan 2025
Couples
11 ulasan
10.0/10
Outstanding
Diposting pada 18 Feb 2025
The hotel condition was really good and the heated pool was also big and nice. I surprised my girlfriend and she was really happy. I will come again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, customer! Thank you for using our Hidden Cliff Hotel & Nature and taking the time to leave us a review. We are glad that you were satisfied with the hotel and the hot spring pool, and we are also very rewarded to hear that you had a happy time by surprising your girlfriend. We are very grateful that you will come again next time, and we will do our best to provide you with an even better experience. We will be waiting for you when you come again. Thank you.
Guest User
Deluxe Twin Room (3th or 4th Floor)
Check-in Des 2024
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 16 Apr 2025
I didn't expect staying in the winter to be so romantic.
Taking a bath in the snowy forest.
Quiet and secluded.
Remember to bring a swimsuit. It's very expensive to buy now.
Except that it's a little off, there's nothing wrong with it. By the way, the restaurant on the second floor is average.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for staying in our hotel and giving us positive feedback. We are glad that you had a romantic time in our hotel during the winter season. We are glad that you feel the charm of nature and healing that we offer, such as bathing in the snow-capped mountains and spending relaxing time in a peaceful atmosphere. We appreciate your suggestions on swimwear and we will consider various ways to provide you with more reasonable prices in the future. We also appreciate your feedback on our restaurant and we will work hard to improve it further. Thank you for choosing us again, we will be ready to provide you with a more pleasant experience when you visit us again. Thanks.
jiyoun
Deluxe Twin Room (3th or 4th Floor)
Check-in Nov 2024
Travel with friends
2 ulasan
9.0/10
Great
Diposting pada 22 Des 2024
I went there with my husband a few years ago and was very satisfied, so I booked it again!
But I was surprised that the price was much cheaper than then
but I was a little disappointed because the staff was not there and the pool and shower room were not well maintained. ㅠㅠ
But the breakfast was delicious, the room was clean, and the staff was very kind. Everything else was good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, customer! Thank you for using our hotel and taking the time to leave us a review. We are glad that you were satisfied with the breakfast, room, and staff service. However, we apologize for the inconvenience you felt about the management of the pool shower room. We will improve to provide better management and service based on your feedback. We will continue to work hard to provide you with the best experience. We will prepare to make your next visit even more satisfying. Thank you.
Guest User
Deluxe Double Room With Cliff View
Check-in Nov 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Des 2024
The swimming pool water is warm and well-maintained, so I had a great time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, dear customer! Thank you for staying at Hidden Cliff Hotel & Nature and taking the time to leave us a review. We are happy to provide you with warm water and well-maintained facilities. We will continue to strive to provide you with the best experience. We look forward to your next visit. Thank you.
콩냐옹
Deluxe Twin Room with Garden View
Check-in Sep 2024
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 22 Okt 2024
Thanks to the friendly staff, I had a good rest~
There is a walking path next to the hotel and the breakfast was delicious.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello Kongnyang! Thank you for using our Hidden Cliff Hotel & Nature and taking the time to leave a comment. We are so happy that you had a comfortable time. We are also happy that you were satisfied with the friendly staff, delicious breakfast, and walking trails. We will continue to do our best to provide good service. We look forward to seeing you again. Thank you.