Ulasan Grand Edge Hotel Semarang

Tanggapan dari Properti: Dear Rey Won, Thank you so much for your wonderful review. We highly appreciate your time and are delighted to learn that you had a good time with us, highlighting our service as part of your memorable experience.. We wish you have safe trip back and look forward to welcoming you again at our hotel should you travel back to Semarang. Warm regards, Ravi Hariana- General Manager

Tanggapan dari Properti: Dear Guest, Thank you so much for your wonderful review. We highly appreciate your time and are delighted to learn that you had a good time with us, highlighting our service as part of your memorable experience.. We wish you have safe trip back and look forward to welcoming you again at our hotel should you travel back to Semarang. Warm regards, Ravi Hariana- General Manager

Tanggapan dari Properti: Dear Mrs. Aihapsari Kusumastuti, We really appreciate you taking the time to share your recent experience at Grand Edge Hotel and Sky Bar. We are very pleased to know that our facilities and services met your needs and expectations and that you had a very memorable stay. We look forward to welcoming you back to our hotel when you return to Semarang. Warm regards. Grand Edge Hotel and Sky Bar Semarang team.

Tanggapan dari Properti: Dear Valued Guest, thank you for taking the time to provide your feedback. We are very sorry for your experience at the Grand Edge Hotel. We attach great importance to your concerns about outdated room facilities, environmental noise and lack of mineral water. We understand that these issues have caused inconvenience to your stay and we are deeply sorry for this. We will immediately communicate with relevant departments to take measures to improve room facilities and ensure that noise management is strengthened to improve guests' stay experience. Regarding the supply of mineral water, we will also strengthen daily management to ensure that we provide basic services to each guest. We are very happy that you have affirmed the view of the hotel restaurant. Your positive evaluation is the driving force for our continuous improvement. Thank you again for your valuable feedback, we look forward to the opportunity to provide you with better services and a more comfortable accommodation environment. Sincerely, Grand Edge Hotel Management Team

Tanggapan dari Properti: Dear Guest,Terima kasih atas ulasan yang sangat positif dan detail yang Anda berikan. Kami senang mengetahui bahwa kenyamanan kamar, kebersihan kolam renang, serta variasi dan cita rasa makanan di restoran kami memberikan pengalaman menginap yang menyenangkan bagi Anda. Kami juga menghargai apresiasi Anda terhadap fasilitas kopi yang kami sediakan. Ulasan Anda sangat berarti bagi kami untuk terus meningkatkan pelayanan.Salam hangat,Grand Edge Hotel Semarang Team

Tanggapan dari Properti: Dear muhammadabrarKami sangat senang mengetahui bahwa Anda menikmati pengalaman menginap di hotel kami. Lokasi yang strategis, parkir yang luas, serta fasilitas playground untuk anak-anak memang kami sediakan agar setiap tamu, terutama keluarga, merasa nyaman dan puas. Kami juga sangat menghargai apresiasi Anda terhadap proses check-in yang lancar dan lobby yang luas.Kami harap dapat menyambut Anda kembali di masa mendatang dan memberikan pengalaman yang lebih menyenangkan lagi. Jika ada hal lain yang bisa kami tingkatkan, jangan ragu untuk memberi tahu kami. Terima kasih sekali lagi, dan sampai jumpa di kunjungan berikutnya!Salam hangat,Manajemen Grand Edge Hotel Semarang

Tanggapan dari Properti: Dear guest, thank you for your feedback. We sincerely regret that your experience regarding breakfast, room type, and cancellation did not meet your expectations. We have passed your feedback to the relevant team to further optimize our services and facilities. Regarding cancellation policy, we will follow the booking conditions, but we are always willing to help guests find the best solution. If you have any other questions or needs, please feel free to contact us. We hope to have the opportunity to provide you with a more pleasant stay in the future. Best regards, Grand Edge Hotel Semarang Management Team

Tanggapan dari Properti: Dear Valued GuestTerima kasih atas ulasan positif Anda. Kami senang mendengar bahwa Anda merasa nyaman dengan kebersihan dan kelengkapan kamar serta toilet di hotel kami.Kami sangat menghargai masukan Anda mengenai suara bising dari klub yang mengganggu kenyamanan Anda. Kami memahami bahwa hal ini dapat mempengaruhi pengalaman menginap Anda. Kami akan segera meninjau hal ini dengan tim operasional kami untuk mencari solusi agar dapat mengurangi gangguan suara di area hotel, terutama bagi tamu yang mencari ketenangan.Kami berharap dapat menyambut Anda kembali di Grand Edge Hotel dan memberikan pengalaman yang lebih baik pada kunjungan berikutnya.Hormat kami,Manajemen Grand Edge Hotel

Tanggapan dari Properti: Dear guest, thank you for your feedback. We are deeply sorry for the inconvenience you encountered during your stay. We attach great importance to your opinions and have conveyed them to the relevant departments so that necessary improvement measures can be taken to enhance our facilities, hygiene, environment and service levels. We sincerely hope that you will give us the opportunity to improve and look forward to the opportunity to provide you with a better experience in the future. Best regards, Grand Edge Hotel Semarang Management Team

Tanggapan dari Properti: Dear Jinseok, Thank you for your valuable feedback. We appreciate your compliments on our breakfast and humbly accept your feedback on our facilities. We will continue to improve to ensure your satisfaction. We hope to provide you with a better experience on your next visit. Best regards, Junae Different Office Manager Grand Edge Hotel Semarang