Ambiente Sedona

Had purchased my wife a one night getaway for her birthday back in February. And unfortunately a couple days before we were supposed to drive up (Scottsdale native) we had a death in the family. So instead of enjoying a trip to Sedona we were on a plane back to Indiana. I had called and talked to someone and told them the unfortunate news and needed to cancel. I was told by the representative that it was no problem and the credit was good for 1 full year. Fast forward to now , 9 months later. I have called the hotel 50 times over the course of 2 week span to try and talk to someone in reservations. Left countless messages. I did get a call back one time however I was in a meeting and couldn't answer. Was next to impossible to ever talk to someone in reservations. Finally after 2 weeks of attempting we reached a representative to reschedule our previous getaway only to be told it had expired after 6 months. Said it stated so in the email they sent which obviously wasn't a priority at that time dealing with our loss. Turns out after looking back, the email didn't even come from Ambiente, it came from an individual and was unfortunately looked over as I was dealing with more important issues. No exceptions will be made even after talking with Director. Heck, even airlines give you a full year and they are the absolute to deal with. So instead of enjoying a nice getaway, I found out that I donated $1935.00. Almost $2k !

Amazing hotel, staff exceptional, absolutely perfect location for exploring Sedona. We felt a little misled about the dark sky aspect that we read about before... there is no way it is ever dark enough anywhere near the hotel to stargaze, its too central for that. We had an absolutely spectacular view from our cabin, like a postcard. You need to go for the most expensive rooms to get this though, be careful when booking, I think only 7 rooms are not overlooked by other cabins and paths around the property. The in room coffee arrangement was a let down - just a nespresso is adequate! And the coffee from the restaurant is crazy expensive. Breakfast and especially evening meals are truly spectacular, if not again pretty expensive. Incidentally the Mariposa restaurant next door to the hotel is great! We always try to not pick up on minor errors as anyone can have hiccups. But please guys work on room cleaning. We asked for ours to be redone as it clearly smelt of musty mop water, and it was no better the second time. Wiping a white hand towel on the floor proved it to us to be grubby. A simple thing. All said and done, I think we'll be back!

My husband and I came to Sedona for our first time and chose Ambiente. From the minute we checked in, the staff went above and beyond to make our stay enjoyable. The rooms are very unique and thoughtfully designed. We enjoyed the beautiful views. Breakfast each morning was delicious and we also enjoyed drinks by the pool each afternoon. All in all, it was great trip, largely in part to Ambiente.

Beautiful location with phenomenal views of the Sedona red rocks. The restaurant on property has great cocktails and the service is top notch. Centrally located in West Sedona near numerous restaurants and Sedona activities. I highly recommend Ambiente.

Our room was a cocoon of comfort! Amazing bed, beautiful but private views, every luxury comfort was anticipated. The service was so personal and they were so open to our every request. I can’t say enough about our experience. We enjoyed the adjacent trailhead and they came and picked us up at the opposite end. Delicious breakfast room service, giant bathtub, the property is so well laid out that it felt like we had it to ourselves. I honestly can’t say enough about all of the good things.

Loved Ambiente! The service was incredible, got to rent a complimentary Lexus LC500 and zoom around the red rocks. The in room dining service was amazing, menu was delicious. Having a $40 breakfast credit was life saving and so appreciated. Loved the views and the giant floor to ceiling windows with automatic curtains. Super clean. Smelled amazing, the spa was perfect, pool was perfect. Hummingbirds everywhere! Super adorable bird watching. Our ONLY complaint was the fake bird sounds playing on speakers throughout the property. It oddly cheapened the otherwise perfectly luxurious experience. While wandering the grounds it felt slightly Disney-world-y having the fake birds playing over the speakers which I didn’t love. Basically, I would’ve just loved to not have fake bird sounds chirping from speakers underneath our atrium. Besides that, literally everything else was perfect, 10/10.

Unfortunately our experience at Ambiente was less than we had hoped. We definitely paid 5 star prices, but received the service of a 3 maybe even a 2 star hotel! Very sad to say the responsiveness was terrible, room service would come without all the correct items and one time with out even utensils to eat with. Overall a beautiful property, but service will make you really want to just go to a Hampton Inn. Save your money!!!

Incredible stay. Top rating for our complete experience - check-in, meals at 41, and the spa. The rooms are unique in a positive way - private, with their star gazing deck - so cool. Chill atmosphere, but great attention of the guest experience by ALL the staff. The hummingbirds over the pool are very entertaining too. Thank you for a great visit!

Awesome place... Went here to celebrate my Birthday dn it was stunning. Private Bungalows and excellent attention to detail... We had a great time from start to finish. Shout to Sage he was great! Great service and Food!!! Cant wait to go back!