Verified traveler
12 Maret 2024
The hotel was mostly clean, comfortable, easy to find and in a great location. 2nd floor views were great. Had to check in at a sister property. It's not too far of a walk at all to broadway for restaurants and shopping. The bed was firm, fireplace was really cool and I appreciated the big tub to soak in.
My criticisms are the trash can beneath the sink was not emptied from the last visitors and had garbage in it that smelled up the room so I had to tie it off and not use it. One of the washcloths had a big brown streak on it which was really gross. The balcony wasn't usable because it's carpeted and was soggy. The texting option was not useful as no one ever responded when I tried and no staff is on site so... this is why I didnt rate 5 stars or leave a tip.
All in all, I'd stay again but the trash issue was pretty gross and communication is sub par.
Terjemahkan