The Norbreck Hotel by Compass Hospitality

Really poor hotel, very expensive for such dated and limited facilities.

Great location with Super clean room

Below par hotel. Very run down. Toilet not very nice with old and stained seat. Bay view but dirty windows. Staff ok but not overly friendly. Friday night but restaurant not open. Breakfast ok but overpriced for croissants that were undercooked and inedible. Wouldn’t stay again.

Room was disgusting. There was dirt everywhere... behind the side table, in the sink in the bathroom. There was public hairs on top of the bed. Get rid of the cleaning staff and get proper caring staff. For almost 100 pounds a night the room should have been better

Great Staff and Great View The staff was lovely. Everything was clean and comfortable. The hotel is a bit run-down but good for a short stay

A budget friendly place to stay. My Mum and I had a lovely weekend stay in Scarborough and really enjoyed the hotel. The staff are fantastic and couldn't help enough. They explained on check-in that they are in the process of upgrading and refurbishing the hotel so we knew to expect it to be dated in areas. Despite this it was clean, comfortable and cosy. The only negative we did have was the hotel reserved a disabled parking bay for us which was wonderful and worked great for the first 24 hours but then we went out and when we came back somebody else had parked in the space and the reserved sign with our name and reg on had miraculously disappeared! I was fuming as it meant my 80 year old Mom with limited mobility had further to walk and we couldn't guarantee getting a space at all as we had to squeeze in by the bins. I reported it to reception along with the reg of the car but felt nothing was done. Each car has to register so they could have easily located the person staying and go and tell them to move it. That was the only negative about the service. Our room was situated right next to a fire door and the corridor was quite tight so unfortunately we had everyone banging our door with their suitcases whilst trying to get through the door, and our neighbouring room did not control their kids letting them scream and run up and down the corridors banging the fire doors, luckily this was in the morning & not at night. But we would stay again so can't be too bad!