Grand Resort Lagonissi

I will come back next time 🥰🥰

Hotel ini telah melihat hari yang lebih baik. Keluarga saya & saya mengunjungi bar beranda untuk minum / camilan malam. Lokasi indah tetapi lantai kayu memiliki beberapa papan yang muncul & meja tidak bersih. Mereka jelas kekurangan staf & layanan tidak ada. Mereka tidak membereskan semuanya, menu mengatakan semuanya vegan padahal tidak. Ketika kami disajikan (kami telah membuatnya sangat jelas bahwa itu vegan) saus yang dibawa bukan vegan & ketika kami bertanya & diberi tahu "tidak, itu dengan yogurt" itu tidak diambil atau diganti. Ditambah wanita itu kasar & terlempar. Piring & minuman kami tidak dibersihkan & kami tidak ditanya apakah kami ingin yang lain. Saya harus pergi ke hotel dan meminta tagihan. Kamar mandi tidak bersih & tidak ada handuk yang tersisa untuk mengeringkan tangan Anda. Semua dalam semua sangat mengecewakan!

So Disappointed. The "view" photos lured us in and we chose this Hotel over Astir Palace in Vougliameni. I am currently in my bed at Grand Resort and would happily leave if I had not opted for the pre paid rate. I took many photos to show our space's condition. Staff is wonderful , hotel itself is a dump. The view itself is correctly represented on the website, and is beautiful. The pretty expensive Sunset Suite room is dated and poorly maintained although generally clean. The grounds are sloppy and unkempt, none of which are acceptable at these rates. I am currently in my second night in a $2000 per night suite with an unresolved issue of NO LIGHTS in my suite's private pool (2nd night with several requests to repair). I wish this was the only issue. Although clean, the bathroom outlet will not work with my International converter, so I cannot use my hair appliances to get ready for my daughter's wedding. I came back to the hotel this afternoon to find the sliding door that I locked when leaving WIDE OPEN!!! The steam shower does not work, but if it did, the door of the shower has been replaced, but not "sealed" on either side, so the steam would leak out. There are holes in the blackout shade to the interior room that let weird dots of sunlight in. Towel service is not generous and I had to request more than two washcloths. The outside deck was dirty. Private pool was cloudy the first day and cleared to a clear greenish color by the next afternoon. Positive is that the water was nice and cool. Junky umbrella tops have been left on the private beach section in front of our private pool sunset suite in spite of requests to remove them. I tried to move them myself, but they are too heavy. Not all of the lights coming down the stairs to our suite work, creating a safety hazard. Dirty interior switches, and many more issues, some of which you can see in my photographs. Our first night consisted of us making phone calls and answering calls from the front desk to the extent that we could not sit, relax and enjoy our outdoor space. Again, the staff is kind, but the room condition and grounds make it worth a fraction of what I was charged and I would leave immediately if not for the pre paid rate.