The hotel is very clean, modern and the rooms are well furnished with everything you need for your stay. The highlight of our stay was absolutely the staff - they were extremely friendly, helpful and attentive. They even (totally unprompted) organised a cake for my birthday which fell during our trip! Cannot fault the service at all. We also liked the location - although it’s not totally central, and there’s quite a bit of building work going on around it (which is happening all over the city) the main promenade is just a short walk away, and the walk is very safe, well-lit and lined with local shops and cafes etc. Thank you Hotel Portanova for a great first experience in Albania.
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