Hotel Family-friendly Sapa

A very cool secluded place in the mountains! The service is excellent! We took a bungalow higher up the slope from the main building and were delighted! I have never slept so well anywhere)) it takes 7 minutes to get to the city by taxi. You can change money at the reception. Excellent breakfast, and a good restaurant. The price is 2-3k higher than in other hotels, but it's worth it. Special respect to the staff! They will always help, always in touch. They take you to the slope with the houses by car at any time and pick you up if necessary. The houses have everything you need, even a flashlight and an electric fly swatter😀

A Memorable Stay at Pao’s Sapa I recently stayed at Pao’s Sapa, and it exceeded all my expectations. The rooms were spotless and beautifully designed, offering every amenity one could need. The staff was incredibly friendly and accommodating, always ready to assist with a smile. The view from the hotel was absolutely breathtaking! The location is perfect, with easy access to Sapa Center, and the complimentary shuttle service made getting around so convenient. I can’t recommend Pao’s Sapa enough for anyone looking for comfort and luxury. A special thanks to Mayu for her exceptional assistance and care during our stay. Her dedication and professionalism truly stood out. I wish to return and see her in a higher position—she absolutely deserves it!

Exceptional stay at this luxurious hotel and you could feel that you’re being treated as a vip guest in this hotel by most staff. We were early before the check in time and room wasn’t ready yet. They pampered us with their hot chocolate welcome drink and offered to let us explore the 7th floor where their Instagrammable swimming pool is located. We accepted n loved it! It was empty as much guests have checked out. We booked the Classic Twin Room thru trip.com to celebrate our friendsary of 23years and we were spoilt by the hotel de la coupole mcgallery’s manager, Grace. She upgraded our room to superior twin room that comes with an extra balcony and gave us a lovely sweet treats and fruit platter 🥰🥰❤️🔥❤️🔥 The bathroom was huge and they even took special efforts to decorate our room. Special thank you to the team who put up this! Your exceptional hospitality surprised us n made it so memorable for us 🥹🤩🥳 Our room no. was 625 and we could see hues of the sunrise from the balcony. Bed was exceptionally comfy and room was warm and cosy despite the cold winter. This was such an awesome staycation and memorable friendsary celebration. We went to the bar during 9+ for a drink and to take beautiful photos of it. So much to do if you love photo taking. Many more instragrammable worthy spots in the hotel lobby and 10th floor. Last but not the least, their breakfast buffet on the 10th floor in their Chic restaurant. This hotel amazes me with their interior and details paid to their decoration. Astounding! Please take time to enjoy the breakfast and taking photos outside the restaurant. Would highly recommend this luxurious hotel if you’re here in sapa!

The whole stay was very comfortable and chill. The place was very cozy. The hotel was all runs by a family. The host Mr. Hong was so nice, he even invited as to join dinner with the whole family and staff. And the garden was so stunning. Architectural design of the place very gothic and very cool to the eyes. Definitely will go back soon.

Beautiful hotel - service leaves room for improvement We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am. I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up. A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself. After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated. Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly. Overall a good, clean hotel - a bit far from the town but that’s a good thing. Facilities are good and plenty - you probably don’t even need to go to the town area. Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.

The terraced fields, air and scenery outside are all nice, but it’s a little far from the city, and many taxis think it’s too far (they can only do one business). Next time I will have the chance to come again in June-October and see more beautiful scenery.

The hotel location is good, on the top of the hill in the central area, it is a little hidden, the path to the hotel is not easy to find, the hotel is an antique wooden structure house, it is comfortable to live in, although the room is a bit small, the bathroom is a bit small, and the bed It's a bit small, there are certain obstacles to English communication throughout the course, and the breakfast is rich and tastes great.

Is a beautiful hotel facing the mountain. We were upgraded to premier from deluxe. Room is bigger with sofa and a large balcony. Main lobby at level 1 and there is another entrance on 15th floor which will lead to the road nearer to Sapa Station. Along this road it has many shops and restaurants. Moana is also nearby. Breakfast has many varieties. Staff are friendly. Bed is comfortable and shower pressure is great. Do not need air conditioning as outdoor is 5 degrees. Can walk to Sapa station.

With a stay at The Pepper King Resort & Pool Spa in Sa Pa, you'll be within a 5-minute drive of Sapa Lake and Sapa Museum. This spa hotel is 0.6 mi (1 km) from Sa Pa Square and 0.6 mi (1 km) from Cable Car Station Sapa.Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a banquet hall.At The Pepper King Resort & Pool Spa, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Free valet parking is available onsite.Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Lito Hotel Central Sapa offers a basic stay with a room that looks a bit outdated, especially the shower area, despite claims of being newly renovated. The reception staff, unfortunately, wasn't very friendly. When we asked for our stored luggage, the staff member responded with 'I don't know,' which was a bit rude. The hotel has potential, but the service could definitely be improved.