Crowne Plaza Sanya City Center

Ulasan Crowne Plaza Sanya City Center

Crowne Plaza Sanya City Center

No.3 Yuya Road, Jiyang District, Sanya, Hainan, 572000, ChinaLihat Detail Hotel
Crowne Plaza Sanya City Center
Crowne Plaza Sanya City CenterCrowne Plaza Sanya City CenterCrowne Plaza Sanya City Center
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Sangat Baik
6906 ulasan
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.6
Kebersihan4.7
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Buruk(214)
Stefan
Kamar Superior Crowne Plaza(king bed)
Menginap di Des 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 14 Jan 2025
B18 floor did a great job with great cleaning. They were very professional and nice.
Terjemahkan
Tanggapan dari Properti: "尊敬的賓客您好非常感謝您選擇入住三亞中心皇冠假日酒店，並在此收穫一次愉快的入住體驗。酒店舒適的住宿環境和貼心的服務皆是為了讓每一位賓客能在此獲享一個絕佳的住宿體驗，恢復精力充沛再出發。我們也將一直為賓客提供高效服務、潔凈空間和舒適客房，讓您享受更優質的入住體驗。再次感謝您的下榻，祝您生活愉快！ 三亞中心皇冠假日酒店"
Tamu
Kamar tamu - Pemandangan teluk (tempat tidur double)
Menginap di Okt 2024
Pasangan
5 ulasan
4.5/5
Sangat Baik
Diposting pada 15 Des 2024
When we first checked in, we were informed that the gym is not available for use throughout the stay due to an on going games. Not only that, we paid more for room with a bay view but was given a low floor 5th floor with NO view. We felt cheated. The hotel did change our room to the highest floor after 2 days and that was much better.
Terjemahkan
Tanggapan dari Properti: Dear guests, how are you！Thank you for choosing to stay at Crowne Plaza Sanya Center and leave your valuable comments and suggestions here. We apologize for not being able to give you the most perfect stay. We attach great importance to the problems you pointed out and will submit your real feedback to the relevant departments. We look forward to your coming again and witnessing our growth and progress. We are committed to making our guests feel at home, and your suggestions will encourage us to improve and improve. In order to meet the different needs of guests, provide meticulous and personalized living experience, and create a delicate and warm living environment for guests. Please accept again our sincerest apologies for any inconvenience caused. Wish you a happy life! Crowne Plaza Sanya Central
Ai
Kamar Superior Crowne Plaza(king bed)
Menginap di Okt 2024
Pasangan
2 ulasan
4.5/5
Sangat Baik
Diposting pada 15 Nov 2024
Nice, clean, spacious room and bathroom; near enough to a night market and shopping mall. We had a non-smoking room which was great. It is not the newest of all new. It is a little run down but fine otherwise.
Terjemahkan
Tanggapan dari Properti: Dear Guest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Crowne Plaza Sanya City Center
JenVega
Kamar Tamu - Pemandangan Kota (Tempat tidur double)
Menginap di Agt 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 23 Nov 2024
It was a great experience. My friends enjoyed it, the staff are very accommodating too. Thumbs up 👍
Terjemahkan
Tanggapan dari Properti: Dear Guest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Crowne Plaza Sanya City Center
Tamu
Crowne Plaza Superior Twin Room
Menginap di Des 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 5 Jan 2025
Very good
Terjemahkan
Tanggapan dari Properti: Dear guests, how are you? Thank you very much for choosing to stay at Crowne Plaza Sanya Center. Your needs are what we strive for, and we are glad that you are satisfied with the hotel. If you have a comfortable stay, you can also recommend our hotel to your colleagues or friends. With your support and love, we will do better and make more guests feel our heart. Wish you and your family happy every day. Looking forward to our meeting again. Crowne Plaza Sanya Central
Tamu
Kamar Superior Crowne Plaza(king bed)
Menginap di Nov 2024
Bisnis
5 ulasan
4.5/5
Sangat Baik
Diposting pada 6 Des 2024
Overall pleasant stay (4/5), I will just post what I think could be the expected improvement points in such a high occupancy hotel. First the room, there was an unpleasant smell, (not smoke or sluice or cleanliness) which didn’t improve with ventilation. I had the chance to visit several other rooms, same issue. The sound proofing of windows had definitely to be improved, probably replacing seals: I was in tower A, 12th floor (so quite high), it’s not acceptable that I had to wear earplugs overnight. Throughout these several days I noted a certain distress of the breakfast area, with queues for coffees, items not always available or timely refurbished. On the other hand, I noted a very attentive and quite numerous staff, but probably not accurately directed. Just my inexperienced impression.
Terjemahkan
Tanggapan dari Properti: Dear guests, how are you！Thank you very much for choosing to stay at Crowne Plaza Sanya Center. And share your stay! We apologize for not being able to give you a satisfactory experience during your stay. The hotel has always attached great importance to the maintenance of hardware facilities, and plans to renovate and renovate some facilities every year. We take your comments very seriously. In the future, we will speed up the pace of renewal, aiming to bring guests a better and more comfortable experience. We sincerely hope that you will come again, accept our sincere apology, and witness the improvement and progress of the hotel. Thank you! Crowne Plaza Sanya Central
Andrew Poh
Kamar Superior Crowne Plaza(king bed)
Menginap di Jun 2024
Bisnis
84 ulasan
5.0/5
Fantastis
Diposting pada 7 Jul 2024
Nice hotel with very friendly staff. Room is spacious and very clean.
Terjemahkan
Tanggapan dari Properti: Dear Guest：Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Pengguna Anonim
Crowne Plaza Superior Twin Room
Menginap di Jun 2024
Bepergian dengan teman
3 ulasan
4.2/5
Luar Biasa
Diposting pada 10 Jul 2024
Excellent location. Nice and big swimming pool. Room is clean.
Terjemahkan
Tanggapan dari Properti: Dear Guest：Thank you for staying at Crowne Plaza Sanya City Centre. We are delighted to hear that you enjoyed your stay with us. To provide guests with a clean, tidy and comfortable living environment is our primary standard of service. We have been adhering to the IHG management standard requirements on the basis of our services to do the best. To provide guests with a comfortable living space, to create the most convenient and best quality experience for their journey. I hope you can have a pleasant holiday here. Thank you again for your appreciation of the hotel, hope you have a happy life, have a good mood every day.
Tamu
Kamar Superior Crowne Plaza(king bed)
Menginap di Mar 2024
Pasangan
10 ulasan
4.0/5
Luar Biasa
Diposting pada 1 Mei 2024
good location situate in city center, spacious room with stunning view of river, large balcony,Swimming pool is large as a city hotel, different types of restaurant, we try Chinese restaurant and bar, not impressed but ok. Impressed room decoration (picture shown), high CP, recommended
Terjemahkan
Tanggapan dari Properti: Dear Guest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Crowne Plaza Sanya City Center
Pengguna Anonim
Kamar Superior Crowne Plaza(king bed)
Menginap di Apr 2024
Sendiri
5 ulasan
5.0/5
Fantastis
Diposting pada 5 Jun 2024
Good hotel with all facilities available. Very big room with balcony.
Terjemahkan
Tanggapan dari Properti: Dear Guest：Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Tong Ko Fong
Crowne Plaza Deluxe Twin Room
Menginap di Nov 2023
Keluarga
2 ulasan
1.7/5
Diposting pada 31 Des 2023
The room is old and dirty. Customers services personal at the check in counter is not helpful.
Terjemahkan
Tanggapan dari Properti: Dear Guest ,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Crowne Plaza Sanya City Center
Tamu
Kamar Tamu - Pemandangan Kota (Tempat tidur double)
Menginap di Apr 2024
Bisnis
3 ulasan
3.5/5
Diposting pada 11 Jun 2024
The hotel itself is in the CBD of Sanya and a pretty good location. The room was quite nice, however it smelt pretty musky when I first moved in. Service was pretty excellent / proactive, I had lost a bag on my HSR and they managed to track it down for me. The most disappointing thing was that the manager tried to bribe me to write a good review.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Crowne Plaza Sanya City Center
Uugantsogt
Crowne Plaza Superior Twin Room
Menginap di Des 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 5 Jan 2025
Nice hotel, lots of choices on breakfast
Terjemahkan
Tanggapan dari Properti: Dear guests, how are you? Thank you for coming to Crowne Plaza Sanya Center and taking the time to share your experience. Our hotel accepts domestic and foreign guests. In order to meet the needs of different guests'taste buds, the hotel catering team prepares Chinese and Western breakfast for guests, including local delicacies. We appreciate your satisfaction with the breakfast. We will continue to innovate and bring more taste experiences to our guests. Sincerely hope to continue to provide guests with delicious food and meet your expectations. Thank you again for coming! We look forward to your next visit! Crowne Plaza Sanya Central
Munkherdene m
Kamar Superior Crowne Plaza(king bed)
Menginap di Des 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 5 Jan 2025
Great location, so near to local foods
Terjemahkan
Tanggapan dari Properti: Dear guests, how are you? Thank you for staying at Crowne Plaza Sanya Center and sharing your experience. See you praised our location, the hotel is located in the city center, walking distance to the surrounding shopping centers and other busy areas, which is also one of the important reasons for many location reviews. Thank you again for your interest in Crowne Plaza Sanya Center and look forward to serving you again in the near future. Wish you a happy life! Crowne Plaza Sanya Central
Funky AP
Kamar Superior Crowne Plaza(king bed)
Menginap di Jun 2023
Bisnis
14 ulasan
2.2/5
Diposting pada 5 Jul 2023
Crowne plaza with a 3 star hotel rating. Please don't expect anything special as there were many issues. First this is outdated hotel with low amenities. The bathroom mirrors have rusting and the lamps are old. The TV is outdated and remote doesn't work properly. The fan doesn't work and there was rusty smell in the room. Staff can't speak English, but they tried their best. Breakfast was very old fashioned with less options. Salad was smelly and there is very less Western options. Even the Chinese dumplings and dough bread was outdated. I felt it was recycled from previous day. There is construction going on and you can hear the sound even in the early morning hours. Please update and renovate. Amenities are low standard. I have never thought of this hotel brand being degraded. only plus point is that it is in the downtown area with lots of connection options.
Terjemahkan
6/13
Tanggapan dari Properti: Dear Guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Crowne Plaza Sanya City Center