Crowne Plaza SANYA CITY CENTER by IHG

Cons: Overall a very old hotel with rundown facilities. Without refurbishment it is very far from 5 stars and IHG standards. Actually shocking experience that at a major touristic place no staff member can speak English or any other languages besides Chinese. Including the on duty manager. There could be any type of emergencies (accidents, natural disasters etc) and they are unable to take care of foreign guests… Also my WiFi was not working in the room and I had to argue several times until they fixed it on the second day. First they even blamed it on me because I am foreigner and foreign phones sometimes cannot connect to local WiFi (??!) Little did they know that I am living China and using Chinese phone with local SIM and even the staff could not connect to internet so they had to fix it. BUT even if I was using a not Chinese phone it is an unacceptable answer from a 5 star hotel that foreign phones cannot connect to WiFi!! Also I never received a compensation not even an apology for blaming me I can’t connect to internet. The breakfast is also tragic. Every day the same low quality tasteless meal. Frozen dumplings and fried noodles. Western options are toast slices and chicken sausage… don’t spend money on the breakfast because at the corner you can get freshly made better tasting Chinese food for 15 RMB. Pro: The room is spacious and have balcony. Mattress is very comfortable. The cleaning lady always smiled and greeted me nicely. Altogether this place is an OK choice if you lower your expectations and treat it as a 3 star hotel facility.

Very great location with very nice view. Walking distance to yatch club and nightlife /restaurants.

Nice clean hotel, excellent view, convenient location to walk around, to shop and to reach several beautiful beaches, spas and restaurants by foot or by public transport, especially if you are spending a few days in Sanya. The staff was so polite and helpful as well. Nothing to complain except that the hotel could consider improving the variety of breakfast for international travelers. Also, just for your information: the yatcht services associated to the hotel refuses to provide services to international travelers who dont speak chinese.