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Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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Positive reviews(623)
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Large rooms(79)
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Negative reviews(22)
秦昊 Brandon Chin
Yacht Bay View Double Bed Room
Stayed in Dec 2022
Travel with friends
11 review
4.0/5
Very Good
Posted on Jan 22, 2023
I had a lovely time staying here. The view from my balcony was amazing. My room overlooked the ocean , it was so full of life and excitement. I could see the ships, yachts and all the water sports.
In the night the view was even more spectacular with all the buildings being lit with colorful lights.
The room was really spacious, but a little older and a slight smell but as soon as the room was opened it was fine.I especially loved the his and hers bathroom sinks. The cleaner cleaned the room every day and changed towels etc.
The breakfast is good, could use a little more western options but it is in no way lacking.
The staff are really helpful and kind. They helped set up my friends birthday surprise in her bedroom .
The pool has a great view, nice place to chill at night. The only issue I had here is that there were no umbrellas available during the day to cover the pool chairs.
Response from Property: 尊敬的賓客:您好!感謝您入住三亞鴻洲國際遊艇酒店!對於未能給您帶來完美的入住體驗,請允許我們向您表示真摯的歉意並請您相信我們與您一樣都深表遺憾!關於您所反映的房間的問題,在這裏請接受我們最誠摯的歉意。我們每一位員工都希望能為您提供最貼心的服務,讓您能夠擁有最温馨和舒適的入住體驗,這也是我們一直努力追求的方向。在未來的工作中,我們將更加努力,完善不足,以期為您提供更加優質的服務。真誠的期待您再次光臨酒店監督並見證我們的成長!祝您生活愉快!
by Tash.
Yacht Bay View Double Bed Room
Stayed in Dec 2022
Travel with friends
14 review
4.0/5
Very Good
Posted on Jan 24, 2023
Great location. Great staff. Good breakfast. Large bathroom, large room. The hotel has potential to be an excellent stay but the technology and furnishings in the rooms need to be upgraded. The carpeted floors in the bedrooms need to go …
Response from Property: Dear guests: Hello! Thank you for staying at Sanya Hongzhou International Yacht Hotel and providing your valuable feedback! Regarding the room facilities issues you reported, please accept our sincerest apologies. In the future, we will continue to increase our efforts to improve the hotel's facilities, equipment and services, strengthen work details, and improve deficiencies, hoping to bring you a more comfortable stay. We sincerely look forward to your coming to the hotel again to supervise and witness our growth!
Godfather11
Deluxe Panorama Sea-view Double Room
Stayed in Nov 2022
Other
6 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Had a wonderful stay.The staff was professional ,very convenient and the breakfast they try.
Response from Property: 尊敬的賓客:您好!感謝您下榻三亞鴻洲國際遊艇酒店!您的滿意是我們不懈追求的目標。衷心地感謝您將在店期間的美好感受毫無保留的與大家分享。在此,期盼您的再次光臨!祝您閤家歡樂,幸福滿滿!
Guest User
Yacht Bay View Double Bed Room
Stayed in Dec 2022
Couples
2 review
4.7/5
Amazing
Posted on Jan 22, 2023
Great stuff, enjoyed the view and accessibility
Response from Property: 尊敬的賓客您好!感謝您下榻三亞鴻洲國際遊艇酒店!酒店依山傍水、因海而生!絕佳的地理位置,造就了我們超凡的性價比。酒店周邊毗鄰中服免税店、鴻洲遊艇碼頭、遠眺鳳凰島,更與鹿回頭風景區咫尺相望。酒店注重每一處服務細節,努力為顧客提供更多的優質服務。如果覺得我們不錯,不妨下次為我們點亮5顆小心心以資鼓勵一下。在此衷心期待您的再次光臨!祝您生活愉快!
Guest User
Queen Room With View
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The room is large, clean and luxurious, the bedding is comfortable, the bay view room has a beautiful view, it is close to Sanya Phoenix, it is very convenient for late arrivals to stay here, it is very quiet at night, very satisfied
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您的全五分好評,很榮幸在您入住期間我們能給您滿意的入住體驗!您的支持和肯定在不斷的激勵我們,讓我們一如既往保持卓越的服務。我們非常期待您的再次光臨。
Guest User
Yacht Bay View Twin Room
Stayed in Jan 2025
Family
3 review
4.8/5
Amazing
Posted on Feb 18, 2025
This hotel was the most surprising thing for me during my one-week stay in Sanya. It was a bit unexpected when I walked in because of its high cost-effectiveness. First of all, the house was very large and fully equipped. Secondly, the decoration style was very satisfactory, and the yacht sea view on the rooftop was very beautiful! From the price point of view, it is worth the money.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Sanya Hongzhou International Yacht Hotel and thank you for your recognition of the hotel. The hotel is always committed to providing the warmest and most meticulous service for every visit to your hotel. Your satisfaction is our driving force for progress! We look forward to your next visit! I wish you all the best!
Guest User
Yacht Bay View Family Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Clean and tidy, warm and beautiful, rich breakfast, convenient transportation, warm service, convenient parking, as good as always, I will choose to stay here again when I come to Sanya next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住三亞鴻洲國際遊艇酒店,感謝您對酒店的認可。酒店始終致力於為您的每一次到店提供最温馨細緻的服務,您的滿意是我們前進的動力!我們期待您的下次光臨!祝您一切順利!
Guest User
Yacht Bay View Family Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The hotel is a little old, but other things are good, cost-effective, you can see the yachts in the port from the balcony, it is unique, the bathtub is on the balcony, it is really a great feeling to take a bath, girls need to wear a swimsuit to take a bath. It is very close to the pier, and it is very convenient to take a yacht.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住三亞鴻洲國際遊艇酒店,感謝您對酒店的認可。酒店始終致力於為您的每一次到店提供最温馨細緻的服務,您的滿意是我們前進的動力!我們期待您的下次光臨!祝您一切順利!
Guest User
Yacht Bay View Twin Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The hotel is quite good, with a beautiful bay view and close to Luhuitou.
The hotel is located on a peninsula, so the environment is relatively quiet. You can walk under the hotel in the morning and see the yachts on the river. It is a unique view.
The facilities are a bit old, but there is no peculiar smell. The room is large and the decoration style is unique. There is also a big bathtub on the balcony. It's funny. Who is holding an unobstructed meeting here😂
The hotel recommends that the shower be improved. The height is only up to the neck. You have to squat when taking a shower, unless you use a large shower head on your head. After hesitating for a long time, you still squat for a while. You can't adjust it higher. There is not much money for an event.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住三亞鴻洲國際遊艇酒店,感謝您對酒店的認可。酒店始終致力於為您的每一次到店提供最温馨細緻的服務,您的滿意是我們前進的動力!我們期待您的下次光臨!祝您一切順利!
Anonymous User
Garden Room
Stayed in Dec 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The hotel is very cost-effective. It is very convenient to check in when going out to sea. The front desk staff Xiaodong, Xiaolu and Xiaoguo are very considerate! They are always responsive! Especially enthusiastic! A must-see hotel for going out to sea! Super nice!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Qimiaoyusheng
Queen Room With View
Stayed in Nov 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Jan 1, 2025
Except for the old facilities, everything else is good, with nice views.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇三亞鴻洲國際遊艇酒店,非常榮幸能為您服務。您的意見對我們來説很重要,細節服務一直是我們長期以來尤為關注的重點。您的寬容和理解是對我們工作的鼓舞和支持!我們會認真研究和解決,為您提供更加舒適温馨的入住體驗。酒店全體員工期待着您的再次下榻!祝您,萬事順意!
Guest User
Deluxe Panorama Sea-view Double Room
Stayed in Oct 2024
Travel with friends
2 review
0.5/5
Posted on Nov 19, 2024
Facilities: The facilities are extremely poor. I feel that the facilities of the hotel are older than I am. They are very broken. The shower water flow is small, the hot and cold water are separated, and the shower head on the head is still dripping. It is okay if it is broken, but it is a bit speechless to live in it because it is broken and dirty.
Sanitation: There are mosquitoes in the room, the quilt is damp, the room still smells musty, there are stains on the toilet, the bathtub is not usable at all, and the floor is as shown in the picture.
Environment: It is hard to describe, speechless
Service: The front desk lady has very good service and is very enthusiastic. I give you a thumbs up 👍The security uncle at the door is just a statue, standing there playing with your mobile phone, and no one moves. I have stayed in so many hotels in Sanya for so many days, but you are the first one who does not help with luggage. I am impressed by your hotel. How **, the swimming pool is still small and dirty, not recommended,
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you for choosing Sanya Hongzhou International Yacht Hotel. It is a great honor to serve you. Your opinions are very important to us, and detailed service has always been our focus for a long time. Regarding the shower head you mentioned is broken, the hotel pays special attention to it and feedbacks it to the engineering department, asking them to check the facilities and equipment of the shower room room by room for inspection and replacement; Regarding the mosquitoes in the hotel and the room hygiene-related issues, the housekeeping department has been informed and asked for rectification as soon as possible. The security guard played with his mobile phone and did not help with the luggage. The person in charge of the department has been reported and punished for the on-duty personnel; your tolerance and understanding are the encouragement and support for our work! We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again! Wish you all the best!
Guest User
Queen Room With View
Stayed in Oct 2024
Family
5 review
4.8/5
Amazing
Posted on Nov 3, 2024
We have always been very confident in Hongzhou Hotel. Although it is an old hotel, it has everything it should have.
The room is spacious, the price is reasonable, and the facilities are complete.
The front desk guy is nice and patient. The hotel is in a good location.
The hotel parking lot has charging piles. If you book a room, you can also experience a yacht. If you want to go to Haitang Bay duty-free, there is also a special car.
It is really difficult to find a suitable hotel. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Sanya Hongzhou International Yacht Hotel and thank you for your recognition of the hotel. The hotel is always committed to providing the most warm and meticulous service for every visit. Your satisfaction is our driving force! We look forward to your next visit! Wish you all the best!
Simianzhonglang
Queen Room With View
Stayed in Sep 2024
Business travelers
47 review
4.3/5
Very Good
Posted on Oct 25, 2024
It's a big room, with a 60-square-meter balcony and a 100-square-meter suite in the house. There are double basins and a bathtub. You can get dizzy after walking around.
Unfortunately, it is under renovation. The lobby smells, the room smells damp, and there is a mixed smell of paint outside, so the price is cheap.
The location is very good. Go out to the yacht dock, just try to take a taxi in. It is indeed a bit far from the street.
China Duty Free Shop Pick-up and Drop-off Special Car Service: It didn't work
Two glasses of cocktails in the lobby bar: They didn't mention it to me.
Yacht Harbor Internet Celebrity Travel Photography: They didn't mention it either.
They just emphasized that the water supply was cut off during the renovation.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Sanya Hongzhou International Yacht Hotel! Please allow us to express our sincere apologies for not being able to bring you a perfect stay experience and please believe that we are as sorry as you are! The first floor of the hotel is undergoing overall renovation and upgrading, which has brought you a bad experience. Please accept our most sincere apologies here; the front desk did not remind you to enjoy the corresponding services, which is our negligence in work. We will strengthen the training of employees. Each of our employees hopes to provide you with the most considerate service, so that you can have the most warm and comfortable stay experience, which is also the direction we have been striving for. In the future work, we will work harder and improve the shortcomings in order to provide you with better services. Sincerely look forward to your visit to the hotel again to supervise and witness our growth! I wish you a happy life!
Guest User
Garden Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The hotel is very quiet, the facilities are very good, and the hygiene is also very good. I always stay here on business trips. The front desk and service staff are very enthusiastic, especially Xiaodong, Xiaolu, and Zhizhuang. They work very hard. Thank you! I will come again in the future
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!