Ulasan Palm Beach Resort & Spa

Very good service!

It was an excellent experience! Services, food all are very good!

Very quiet and comfortable place. Beach is good and close. Breakfast not the best , will not recommend (

Nice enough place, big room , nice pool with sun loungers. Close to the beautiful beach (again a no swim beach)

Honestly I was thankful I was only there for one night , I chose it because it was close to the airport and I had an early flight so for that it worked perfectly. It’s right next to the beach which is nice I love the sea but everything else is 🥴. It is a cheap hotel so I guess you get what you pay for .

17 people booked 6 rooms. There are so many things I want to write. the manager is really bad at communicating. the rooms are very dirty. They did not clean because there was no maid. I asked for a cleaning agent and cleaned it myself. they are unapologetically very mean. breakfast is very expensive but really bad. It's really dirty, there are rats running around by the pool. everything is dirty. This is a 1 star resort

Overall, we enjoyed our stay at this hotel despite it only being for one night. The hotel was actually split into two: the hotel building where you find the lobby, restaurants and various amenities, then the hotel room complex across the road - little villa type housing with individual hotel rooms and pretty outdoor pool. The room we stayed in was spacious, if a little dated in terms of room decor. Staff were as supportive and friendly as they could be. But the hotel’s amenities (mainly the gym) were worse than expected. When we asked hotel staff where the gym was, they happily directed us to it (a couple of floors up from the lobby, on a floor that looked like it was going through renovation). It was a small fitness room that was dirty, had non-functional machines (but no word from hotel staff or signage to say not to use the machines that we could see) and no AC. I tried turning on the treadmill, only to see it go from 0-20 with a second (thankfully I wasn’t standing on it!). Bit of a shame. One thing we loved about this hotel, and the room we stayed in was the close proximity to the beach. We could walk there within a minute!

I was prepared for everything, but it turned out super positive.. Kind and friendly staff which tried to help in every situation I needed to solve, though I don't speak Chinese, and they don't speak much English. The view is as thay say, a pool view.100 meter max to the ocean. The room is big enough, clean, breakfast is more or less same, 50-50 Chinese-Western food. Clean swimming pool. more than pleased, I stayed few nights longer, and I would definitely come again.

The location is great if you like privacy to the beach but only for sunbathing, you can’t swim to the sea, it’s also ok if you got flight early in the morning, the location is near the airport. The service is ok, some staff are friendly and helpful while the others aren’t. The room is clean, it has a nice palm see view. Only one swimming pool is available to use near a bar which can’t make cocktails on the menu. They said it’s not available too. There are a lot of mosquitoes so be sure to take a spray. It has a mini shopping (store) inside so it’s very convenient too.

Nice big resort. Beautiful big swinning pool. Was probably built a long time ago so some things are old. Overall, great value for money.

5 star hotel, yeah right! The pictures shown online are NOTHING like the place. We booked 2 nights here but left after a mere 12 hours. We booked a villa with a pool view for ¥1,150 per night thinking we'd be getting a decent room. The room stank of mould and drainage water, the balcony didn't have any chairs and tables (as shown in pictures), when we took a shower we noticed the shabby shower curtain was barely hanging on and the bath plug clogged up and didn't drain for hours, the pillows and walls had mould growing on it. On top of all this, the pool water was dirty as hell and gave me spots and our bed had actual bugs!! I had to go to hospital because i got bit so bad and it got infected! The breakfast honestly was a disgrace!! It was more like a buffet for flies and we were the food!! Staff were moody, never smiled and not helpful with anything. We left and demanded a refund for our second night which the hotel eventually agreed to after a day of bugging. Definitely has to be THE worst "hotel" we have ever stayed in. This place is a health hazard and seriously should not be allowed to continue business.

The staff try to be helpful but have very limited English and knowledge to help foreign customers. They advertise as a hot spring resort but have no hot springs. Their Wi-Fi is sketchy and breakfast very Chinese and not very friendly for people who don’t eat meat. On the flip side the pool is nice and very close to the beach.

Nice stay with family, but due to some covid cases in Sanya we have stay there just 1 day!

so cool