Hotel Spa di Santo Domingo

Breakfast is OK, the room is old, the bathroom ceiling is leaking. Service is good. There is a balcony.

Following an error made at the reception, I was upgraded, which allowed me to discover the premium floors of the hotel. The rooms do not differ much from those on the other floors. But the roof top service is much more personalized, the view is superb. I enjoyed the experience very much.

The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.

This hotel was specially booked. The hotel has a long history and a good location. The deluxe bed booked this time, the front desk service is very warm, and the scenery outside the window is the most attractive to us. It is beautiful. The hotel's service is a plus, the pool is also a plus, the front desk and lobby concierge service is particularly good, it is a special trip. Satisfied

The hotel waiters are very nice. The breakfast is relatively rich, including vegetables, bacon, Spanish ham, boiled eggs, cassava mashed, etc., and the condiments include tabasco. There are not many kinds of juices but they are okay. There's Americano, but no latte. The room is tidy and the size is OK, but only the executive room has a desk. In the standard room, you can only work at the small round table, which is not friendly to people who work day and night. The sound insulation is relatively poor, you can clearly hear people talking outside the door, and you can easily be woken up in the middle of the night. Some residents were talking loudly in the corridor in the middle of the night, which was a bit noisy. There is a restaurant downstairs with a good reputation.

The hotel environment is super good, right on the beach. The sea view is great, there is a restaurant on the fifth floor, and there is an open-air swimming pool, gym and restaurant on the seventh floor. The breakfast was very rich, but the air conditioner in the room was a bit noisy, but otherwise there was nothing wrong with it. Accommodation parking is 250 DOP per day.

The service of the hotel staff is very good, very clean, it is a great hotel, very quiet

The new hotel hardware facilities are very good in the Dormy. The front desk and other service staff are very friendly. The hotel is relatively new. The room is still somewhat decorated.

Absolutely loved this hotel! Would highly recommend. Everything about it was stunning. They were out of a few menu items, but the food was delicious.

The rooms are super big and the facilities are very new. We are just across the road from the beach. Unfortunately, our room is relatively low and does not face the sea. However, I only stayed for one night, and I checked out at noon to 2 am, which had little effect. Breakfast is average, for Chinese, there are few choices. The hotel is integrated with the casino and the gate is separated. Overall the hotel is very good, next time I consider to choose this one, but be sure to choose a high-level sea room