Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Good overall location and the refurbishment since the last time I stayed is a huge eye-opener. Good to see more investments going into the area El Conde as the place was going into decline.

The breakfast was really good and delicious. The staff was very friendly just I wrote them in order to change the room but they didnt reply me so I advice they check the messages and reply timely. The bedroom with 1 queen bed was really nice. They didnt have many options for 2 twin beds altought it was clean. AC works very good. Is really well located in downtown area, there are several restaurants and bars just by walking distance.

Very good location

Excelente ubicación, cerca de los sitios turísticos, seguro. Comodidad absoluta en la habitación, muy limpio. La atención y calidad del servicio al huésped fue inmejorable, especialmente de José Luis Montero, quien nos ayudó desde el primer minuto. La estadía fue muy agradable.

Hemos pasado 3 buenos dias en el hotel. Lo único que eché de menos en la habitación fue una ventana al exterior… por lo demás genial.

Prior to booking this hotel I felt a little skeptical after reading the reviews. I decided to book a room with a balcony because I didn't like the idea of getting a room without windows or a very small one. Ended up with a corner room which has two balconies. The room was comfortable and spacious. The area is a little noisy but the A/C was able to block some the traffic noise. I was pleasantly surprised with the hotel itself and have no issues with returning. The service was excellent. No problems with check-in/check-out. The breakfast was excellent and has a wide variety of food. Easy walk to the Colonial Zone, restaurants and shopping. It was nice relaxing in the evenings on the roof top bar. Nice menu choices. I will definitely stay at this hotel on my next visit to Santo Domingo.