Parador de Santillana de Gil Blas

We had a wonderful stay at this hotel, which is housed in a beautifully preserved 17th-century building. The attention to detail in maintaining the historic charm is evident, with tasteful decor and stunning old furniture pieces that add to the ambiance. Despite being located in the heart of town, in an area with restricted car access, the hotel offers the convenience of its own parking space. We were lucky to stay in room 205, which was not only incredibly spacious but also had its own private veranda. The outdoor space was beautifully furnished with a table for four and two sunbeds, perfect for relaxing. One evening, we decided to order room service and enjoyed a delicious spread of local cheeses and embutidos, all paired with a chilled bottle of rosé wine. It was a perfect way to unwind and savor the ambiance of this charming hotel.

Perfect location! Very comfortable rooms with beautiful views. The picture do not do it justice, we love Santillana Del Mar, and will definitely stay at this hotel again in the future. You drive right into the old town up to the door. Staff and service were great, breakfast and dinner were very good. I cannot say enough about the location of the hotel and the authenticity of staying in a historic location and building. Highly recommend. Take a horseback ride while there! It was AWESOME!

We stayed here for the location as it was our wedding anniversary. Biggest disappointment was the level of service for breakfast - the worst we have had at a Parador. Definitely not value for money for us.

Disappointed at the attitude of the chef. He served me a burger that was cooked on the outside but raw on the inside. I wasn’t sure at first if this was simply a “rare” burger, despite not being asked how I wanted it cooked. Ate around it , left the rest. Tested the waiter and he confirmed from the kitchen that what I left was undercooked. But because I didn’t complain they insisted I pay full price. So, the lesson here is that the chef is capable of serving undercooked food but quality control is up to you. We won’t be going back, nor will we stay at this particular Paradores on principle. Good luck

The town is a beautiful olde worlde place, entirely cobbled and pretty. The hotel has an excellent feel, very professional but friendly staff, charming old rooms and decoration, excellent restaurant. It was a privilege to stay there.

A really beautiful hotel in a gorgeous location. But something has gone badly wrong with the management. The staff were sour faced and unhelpful, and the food was literally inedible. I'm not fussy about food and will eat almost anything but I've never had anything quite so awful. I was offered a refund on my father's room and half board as he couldn't make it due to illness, but have been unable to obtain the refund through *********** as it requires written confirmation that the refund was offered. Despite several phone calls and emails requesting that confirmation the hotel hasn't sent it (despite several verbal promises that they would), meaning *********** gets to keep my money and I get no refund. Not a good experience all round.