Hotel Ciudad de Compostela

Apartamento muito bom. Atendimento excelente. O café da manhã poderia ter mais variedades.

Everything was exceptional!! Me and my mum were very impressed by the very friendly and efficient members of staff! We stayed in room 503 on the 5th level facing the street in the last week of February. The bed was excellent, I slept extremely well and the room was spotless and dust free! We couldn't hear anything from the road when the windows were closed, but we did sleep with the window open one night and the noise didn't disturb our sleep at all. The heating was perfect! We used public transport so the hotel is perfectly located for people arriving by bus as it's a straight road down,10 minutes from the hotel. Breakfast was a perfect, serve yourself buffet with lots of choice. There's also a mini section serving hot food too. The mini safe is free and the mini bar is well stocked. The hotel also has a cafe at the front! I nearly forgot to mention that another positive that I have never seen in another hotel before, is that you can order takeaway food and have it delivered straight to your room! So if you want to eat in the evening, but don't want to go out, this is the perfect option! :) I highly recommend this hotel!! For the manager and staff: muchísimas gracias para todo y la hospitalidad que vosotras nos han mostrado!! Jen..xx :D

Very rude service. During breakfast, the gentleman pointed out to me that I was not sitting at the table with my group. The tables were not marked in any way so I could choose the seat I wanted. I wish the company had fewer frustrated employees.

The hotel is a little outside the nicer areas and suffers from the noisy adjacent road most of the night. No air con makes the room stuffy unless you open the windows and listen to the noise. The car park is outrageously steep and on the point of being dangerous and therefore should be avoided at all costs. The guy who checked us in was brilliant, full of knowledge and advice and loads of pointers for consideration. The breakfast area is not clearly marked and there is a cafe type area as you exit the lift. We mistook this for the breakfast facility and were then verbally abused by a member of staff for stealing a croissant! The receptionist then piled in verbally, accused us of stealing and hit us with a bill for the uneaten breakfast! Rude beyond belief, the very worst experience overall during our 6 person 10 day trip to Spain and Portugal! You can do much better for you money than this hotel. Avoid.

We would have rated this hotel a 4 but for the location. It is situated a 12 minute walk from the old town, too far to be going backwards and forwards to the town and there is a feeling of being out of things. As it is on the busy N550 this also is a drawback. Having said all that the hotel itself is fine. The rooms are perfectly clean and comfortable. The breakfast was also all you could wish for.

A special remark to the greatness of the staff, especially the very professional and kind girl who helped us in every way possibile! She was a huge plus to the hotel! (I am di sorry but I can’t remember the name…Niala maybe…lo down to! Pero muchísima gracias otra vez!) Muchísima gracias!