It was really a very disappointing experience. After spending 5 nights at the Meliá in Santiago de Cuba, I have no positive impressions, no good comments to make except for the breakfast, which was somewhat better and more varied, compared to the dinner, which was very disappointing, very far from the rich Creole flavors, full of aromas and spices, that I remembered from Cuban cuisine, and hoped to find again. The food was tasteless, the prices were well above what is considered "decent" for the service offered. The menu presents multiple options, of which there are no more than three available. The same goes for the cocktails, multiple options, to find or choose only 2 or 3. It is very normal, that the beer is missing for several days. And if that were not enough, there are cockroaches in the rooms, having to be extremely careful with the closed suitcases, so as not to bring one of those specimens home. The bedclothes smell like they have been poorly rinsed and look stained Despite the sad situation that the Cuban people are going through, it could be considered ridiculous to charge for a 5-star service, which in reality is not even worthy of a 2-star service. It is regrettable the frustration that is generated by what should have been considered a pleasant and relaxing visit.
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