Carrie
3 Desember 2023
I REALLY wanted to like this hotel ; I grew up in the area and was looking forward to it . The front courtyard is nicely kept . The lobby area is lovely , but who really hangs around in a hotel lobby all the time ? The parking lot is VERY badly lighted at night . My room was very dusty - there was a THICK layer of dust on the top of the draperies , and when I accidentally dropped a pillow into the crevice between the bed and the wall , the pillow came back up covered with dirt/hair ! There is a 6"step up into each bathroom , with no reflective tape to keep you from stumbling during the night ; there IS a plaque on the wall warning you about it , but who looks UP when you are trying to navigate an unfamiliar place ? The toilet is inexplicably raised another 2" above the rest of the bathroom , again an area of potential injury. The sink was SO SLOW to drain that it was practically unusable. The TV did not work , and I tried several times to figure out that remote with no luck. There are no in-room phones , and frequently the posted phone number on the website was simply not picked up by the staff ! This required ANOTHER trip down the staircase to ask any questions or get help with an issue, and after long days spent going out to visit friends and family I simply didnt have the energy to pursue it ! The restaurant is hardly ever open , and I didnt see ANY evidence of basic things , like just a continental breakfast or decent snacks . For the money , I was expecting MORE .
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