Currently Staying here for 10 nights. The hotel is definitely not what I expected. I have never been to a RIU hotel before but assumed they were all gorgeous, and was really looking forward to it. Was so disappointed to pay £4800 for 3 people for 10 nights here. The rooms are in dire need of some tlc to be a 4T rating, flaking paint on the balcony rails, toilet door lock held together with a piece of card....we are a family of 3 (17 Yr old daughter) Staying in one room, however the room has a very strange layout, with nowhere private to get dressed. The only private areas are the toilet and shower cubicle, so hubby has to go on the balcony every time daughter gets changed, which is getting tiresome now. Towels threadbare at times. The whole hotel seems to have a drainage problem as there seems to be an intermittent bad smell all the time. The food is ok, a very wide variety so no complaints but very repetitive so gets a little boring. The restaurants that you book are a set menu, which is a little misleading, with the Asian one being a self service buffet, again misleading. The cocktails and soft drinks are disgusting, with no option to buy named brands. Animation team are excellent, they work extremely hard and are good fun. All the staff are extremely pleasant and hardworking. Cleaners are excellent, room cleaning excellent. Pools nice, although the pool bar has a dreadful damp smell all the time. . I have been laid up with a bug for 48hrs, and my sister is the same, which is not necessarily the hotels fault, as bugs happen, particularly in places with lots of people, especialky little ones touching food etc. That said I have heard of 2 people this week who have been in hospital on a drip due to bugs, which indicates that something is going around. Generally not what I was expecting for a RIU 4T hotel, you live and learn.
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