Nirú Ocean Suites by Binniguenda

We really enjoyed our stay even though we had hurricane Erick pass close by. The staff went out of their way to help continue to enjoy our stay. They worked with us to add a day to our reservation due to our flight being canceled right before checkout. I would suggest they get a back up generator. But overall wonderful experience given the circumstance.

A key note about Huatulco in general, and this property in particular: despite it being all-inclusive, you are not in Cancun or Acapulco. First, the hotel. Though it calls itself Nirú Ocean Suites, only four of the eight total rooms face the water. And it's a bay, not the ocean. That said, the service was efficient and friendly. The hotel pool was hardly occupied (again, only eight rooms), and the bar, while poorly stocked, was open most of the day. The rooms were spacious and pretty. The towel service, complete with a card you had to turn in at the end of your stay, was a bit annoying. The Beach Club. Included with your rate, it is primarily for local and Mexican tourists, who pay a fee for the all-inclusive food, separate pool, and beach access. Not many international tourists here. The food is pretty awful. The beach is pretty crowded but has fine sand, and since it's a bay, no waves. Hotel food: here is where things got dicey. First off, the quality of the hotel food is significantly better than at the Beach Club, although they share some dishes. And this is where things fall apart. Since the Beach Club is primarily locals and/or nationals, avoid the salads. My wife, friend and I all got sick from it. Thankfully, we had a full day to recover before moving on to Oaxaca. Whatever the lettuce was washed in did not sit well.

Overall great experience. So convenient to go into town for supper. The staff were so helpful and kind. Would definitely go back.

No major complaints - The facilities are great. Pool areas and beach access is perfect. No gym facilities was surprising. There is no Entertainment on site - We found out the last day that we could attend the sister property where they had nightly shows. I suppose we could have asked. So in this regard I would rate this hotel as a good choice to stay. Location is great. Food is good. Service is great. Would come back again

Excellent location right on Santa Cruz beach. Property is very clean. Staff are wonderful.

Fantastic new hotel. Ocean view rooms have a great view of the beach and water. Food is typical for all inclusive resorts. Staff is great but very limited English understanding….but then I have very limited Spanish abilities so why should I complain.