45XJ+3QQ, Playa Arroyo Bermejo Santa Cruz del Norte, Varadero, Santa Cruz del Norte, Mayabeque, 32900, CubaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Menakjubkan
57 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.7
Kebersihan4.8
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Semua ulasan(57)
Ulasan positif(56)
Ulasan dengan foto/video(28)
Pemilik properti ramah(5)
Buruk(1)
Dania Mejias
Menginap di Mei 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 28 Mei 2024
Excellent service, good food, clean rooms and hotel in general, the best on the northern coast.
Terjemahkan
Tamu
Menginap di Agt 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 17 Agt 2024
Report favorite for 21 years now. A definite must
Terjemahkan
Tamu
Menginap di Mar 2023
Keluarga
3 ulasan
4.0/5
Luar Biasa
Diposting pada 28 Apr 2023
I have visited this resort many times and will likely visit again only because of KIKi and the wonderful staff. The Hotel has undergone some upper management changes with management that does not quite understand why people visit a beach resort. I have seen personnel changes that seem completely contradictory to guest satisfaction and a noticeable missing element of the Diamond Club Level of service that is offered at a elevated price. The problem is that the Hotel always seems to be missing some of the most simple things that make the Diamond Club experience incomplete. One example, Tonic water, they are always out of tonic water so if you pay for Diamond Club and your drink is Gin & Tonic , your out of luck. The other issue is the beach bar “ el ranchon” is missing fundamental elements and often closes early even in the warmer months with extended daylight, it’s a Beach Resort, that’s why people visit. I posted photos of the lobby bar and the beach bar for example.
Terjemahkan
Shaz Zaban
Menginap di Jul 2023
Bepergian dengan teman
2 ulasan
4.2/5
Luar Biasa
Diposting pada 7 Sep 2023
Definitely will go back to this resort. Highly recommended area and staff. Thank you
Terjemahkan
Yanet LC
Menginap di Mei 2024
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 16 Jun 2024
Cuando hice mi reservacion en Trip.com decían que la entrada al hotel era a las 2 pm,pero cuando llegamos en el lobby nos dijeron que era a las 4pm,por lo que tuvimos que pagar un extra para poder entrar a las habitaciones,deberían actualizar esa información a futuros huéspedes.
Terjemahkan
Tamu
Menginap di Nov 2023
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Nov 2023
Ruhiges Hotel umrahmt von herrlicher Natur und einem Riff direkt am Hotelstrand.
Familiäre Atmosphäre.
Idealer Ausgangspunkt für Ausflüge.
Terjemahkan
Lay
Menginap di Mei 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 2 Jun 2024
Muy lindo todo y la atención especial gracias
Terjemahkan
Diego Armando
Menginap di Nov 2023
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Nov 2023
Excelente servicio y atención! Una tranquilidad como en ningún otro lugar
Terjemahkan
Tamu
Menginap di Agt 2023
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 9 Agt 2023
Servicio excelente, buena gastronomía, instalaciones en buen estado , lugares naturales y playas excepcionales, muchas felicitaciones
Terjemahkan
Jorge David
Menginap di Jun 2023
Keluarga
5 ulasan
5.0/5
Fantastis
Diposting pada 24 Jul 2023
El Hotel es estupendo, buen servicio, buen trato y buena comida, reservaría otra vez sin pensarlo, el personal muy amable y servicial , la piscina es hermosa, en fin una buena opción !!!
Terjemahkan
Riccardo
Menginap di Apr 2023
Sendiri
1 ulasan
4.2/5
Luar Biasa
Diposting pada 28 Apr 2023
Posizione ottima, staff cordiale ed efficiente, mancavano alcune scelte a livello di cocktail bar.
Terjemahkan
Tamu
Menginap di Okt 2022
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 3 Nov 2022
Le site de l'hotel est magnifique avec la barrière de corail a proximité mon seul bémol la grande utilisation des verres de plastiques jetables sur ce site naturel exceptionnel .
Terjemahkan
Tamu
Menginap di Des 2021
Pasangan
2 ulasan
4.0/5
Luar Biasa
Diposting pada 18 Des 2021
El tema de cuba en los hoteles es el servicio de la comida en la mesa bufet tienes que estar exigiendo que te sirvan porque casi no te echan carne… todo restringido eso le resta calidad al servicio…. Pues está bien elaborada y hay calidad no así su calidad y variedad
Terjemahkan
Justin A
Menginap di Jul 2024
Sendiri
4.0/5
Luar Biasa
Diposting pada 19 Jul 2024
Beautiful & well maintained resort, amazing view of the mountains, the food was awesome so much variety at the buffet compared to most Cuban Resorts, the entertainment staff was awesome and engaging, there was shows every day around 9:30pm , mosquitos and flies were the downfall unfortunately, the beach was nice, the water at the beach compared to Varadero was about 6-7 /10 , I stayed at three resorts during my 21 days here in Cuba and this would have to be one of the better ones I've stayed at. You definitely will not go hungry because there is so much variety at the buffet, Le Gourmet was great as well (one of the a la cart restaurant on site. ). Staff were so nice and welcoming, there was a few tourist that weren't happy with myself taking pictures / recordings of the resort so did have a meeting with customer service about it which kind of ruined the experience a bit. Overall will stay here again probably. Melina (sunwing rep) that is stationed at the resort in the morning was amazing and super nice, Marco , one of the MC's was amazing aswell even sat down and ate with myself which was really cool. Ps: they had beef and also turkey, always had Ice creme(goes fast though) also they had pizza too.
Terjemahkan
6/27
Bill M
Menginap di Sep 2024
Pasangan
5.0/5
Fantastis
Diposting pada 9 Sep 2024
Wer stayed at Memories Jibacoa August 16 to August 30. We have been many times to this resort and have enjoyed it immensely every trip there. This year, we noticed a great improvement in it Wifi services, as we wetre able to use our internet all over the resort. This was the first time we could post on facebook in our room. The staff were accomodating and very responsive to our needs. We enjoyed the variety of food available, at both the buffet and a la carte restaurants. We enjoyd the shows , with particular appreciation for thw Wednesday Opera nights. We snorkeled almost every day over the reef in front of the resort. We appreciated very much the taxi services of Humberto Mesa, taking us to Havana, the Bay of Pigs for snorkeling. and to Hershey and Jaruco to deliver medical supplies to their policlinicos as part of our mission of bringing suitcasesof medical supplies from Canada with the organization Together for Cuba. Overall, we had a sense again of being well cared for by all of the staff and the resort as a whole. We are constantly amazed that the hard working staff can continue to care for our needs so well while all of Cuba is struggling to survive in a time of tremendous shortages. Somehow, rhey are able to make a priority of serving their guests while they are living with so much hardship in their homes and communities. We left aware of our need to help the Cuban people however we can.